Exclusive
100% up to NZ$500 and up to 500 extra spins
- Bonus
- 100%
- Max bonus
- NZ$500
- Free spins
- 500
- Min deposit
- NZ$10
- Wagering
- 20x deposit
- Max bet
- 29% of bonus plus deposit
Wagering applies to the deposit.
Casino profile
Royal Panda Casino
Player complaints and reviews about Royal Panda Casino, plus its operator (RP Affiliates), licences and welcome offers.
royalpanda.com
Profile
- Website
- royalpanda.com
- Established
- 2014
- Operator
- RP Affiliatesaffiliate programme
- Company
- LeoVegas Gaming plc
- Languages
- Chinese
- English
- German
- Japanese
- Norwegian
- Portuguese
- Spanish
- Currencies
- Brazilian reals
- Czech Republic korunas
- Euros
- British pounds sterling
- Indian rupees
- Mexican pesos
- New Zealand dollars
- Polish zlotys
- US dollars
About
Royal Panda Casino belongs to the RP Affiliates affiliate programme. The site launched in 2014. It holds licences from Alcohol and Gaming Commission of Ontario, Malta Gaming Authority. The interface is available in 7 languages, including Chinese, English, German, Japanese. 9 account currencies are listed, including Brazilian reals, Czech Republic korunas, Euros, British pounds sterling. We list 7 welcome offers.
Royal Panda Casino is listed in 11 markets, among them Germany, Spain, United Kingdom and New Zealand. On the Royal Panda Casino site for Canada, we found 4 promotions.
Markets
This brand is listed in 11 markets. Pick one to see what it offers there.
Welcome bonuses
7 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
100% up to NZ$500 and up to 500 extra spins
- Bonus
- 100%
- Max bonus
- NZ$500
- Free spins
- 500
- Min deposit
- NZ$10
- Wagering
- 20x deposit
- Max bet
- 29% of bonus plus deposit
Wagering applies to the deposit.
100% up to €1000 at Royal Panda Casino
- Bonus
- 100%
- Max bonus
- €1000
- Min deposit
- €10
- Wagering
- 35xd
- Max bet
- 29% of bonus plus deposit
Wagering applies to the deposit.
100% up to 5000 BRL, Welcome Bonus at Royal Panda Casino
- Bonus
- 100%
- Max bonus
- 5000 BRL
- Min deposit
- 25 BRL
- Wagering
- 35xd
Wagering applies to the deposit.
Up to 1000 CAD & 100 Free Spins at Royal Panda Casino
- Max bonus
- 1000 CAD
- Wagering
- 20xd
Wagering applies to the deposit.
Up to 1500 NZD & up to 1650 Free Spins at Royal Panda Casino
- Max bonus
- 1500 NZD
- Wagering
- 20xd
Wagering applies to the deposit.
Up to 30 Free Spins at Royal Panda Casino
- Min deposit
- 50 BRL
- Wagering
- 10x
Promotions
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Game of the Week
Game of the Week Weekly free spins on some of the most exciting games in the casino world could be all yours thanks to our social media promotion.
Lunch Spins
Lunch Spins Turns on the house for lunch! Up to 30 free spins can be yours everyday from Monday to Friday on some delicious and gripping slots.
Bamboo Bonus
Bamboo Bonus How does an extra $150 every week sound? Pandastic! Enjoy a hefty 50% Deposit Match with our Bamboo Bonus. What are you waiting for?
Royal Jackpot
Royal Jackpot Win eye-watering jackpots worth many millions in our spanking new Royal Jackpot, exclusively available at Royal Panda.
Player Intelligence
1,784 records
What players report about Royal Panda Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
109
70% resolved, of those with a known outcome
Total reviews
1,675
Across all review sites
Player rating
2.65 / 5
Trustpilot 2.0 · AskGamblers 3.3
GEO markets
43
Countries stated on 87% of records
Royal Panda Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Royal Panda Casino, the way Player Intelligence PRO computes it.
Since 2014, players have posted 109 complaints and 1,675 reviews about Royal Panda Casino on 6 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 15 reviews. Reviews are down 56% on the 12 months before (34).
The problem players report most often is “Withdrawal delay”: 36% of the 97 complaints with a labelled problem. Next come “Documents rejected or requested again” (18%) and “Self-exclusion” (9.3%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.
Of the 109 complaints with a known outcome, 70% were resolved, against 59% across all brands. That puts Royal Panda Casino 1,174th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 74%.
Reviewers give Royal Panda Casino 3.91 out of 5 on average over 1,673 rated reviews, against 3.44 across all brands. 76% of the ratings are four or five stars, and 22% are one or two. The review sites’ own scores average 2.65 out of 5 across 2 sites. By that score, Royal Panda Casino ranks 2,980th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (640 reviews), “Customer support” (581 reviews) and “Games” (549 reviews). The most common criticism concerns “Withdrawals” (204 reviews), “Customer support” (143 reviews) and “Bonuses” (140 reviews).
The countries players state most often are India (25%), United Kingdom (17%) and Canada (14%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Royal Panda Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
30
201420152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 8 |
| 2017 | 6 |
| 2018 | 26 |
| 2019 | 30 |
| 2020 | 14 |
| 2021 | 12 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay36%35
- Documents rejected or requested again18%17
- Self-exclusion9.3%9
- Verification delay6.2%6
- Withdrawal refused6.2%6
- Bonus winnings confiscated5.2%5
- Account closed4.1%4
- Deposit not credited3.1%3
- Other problems12%12
Block 03
Complaint categories
- Withdrawal42%46
- KYC / verification26%28
- Responsible gambling10%11
- Bonus6.4%7
- Account5.5%6
- Deposit4.6%5
- Other2.8%3
- Payments & refunds2.8%3
Block 04
Complaint status
- Resolved70%76
- Unresolved30%33
Block 05
Royal Panda Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Royal Panda Casino | All brands |
|---|---|---|
| Complaints resolved | 70% | 59% |
| Average review rating | 3.91 | 3.44 |
| Complaints per 100 reviews | 6.5 | 26.4 |
| Share of “Withdrawal” complaints | 42% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
498
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 12 |
| 2015 | 20 |
| 2016 | 29 |
| 2017 | 113 |
| 2018 | 275 |
| 2019 | 445 |
| 2020 | 498 |
| 2021 | 144 |
| 2022 | 38 |
| 2023 | 18 |
| 2024 | 35 |
| 2025 | 39 |
| 2026 | 9 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars59%988
- 4 stars17%281
- 3 stars2.2%36
- 2 stars2%34
- 1 star20%334
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals43%640
- Customer support39%581
- Games37%549
- Website & app13%196
- Trust & licence10%155
- Bonuses9.3%139
Criticised
- Withdrawals14%204
- Customer support9.6%143
- Bonuses9.4%140
- KYC / verification9%134
- Trust & licence6.5%97
- Website & app4.7%71
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.64
3.53
3.69
3.53
4.01
4.22
4.37
3.42
1.5
1.97
2
2.37
1.78
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 3.64 |
| 2015 | 3.53 |
| 2016 | 3.69 |
| 2017 | 3.53 |
| 2018 | 4.01 |
| 2019 | 4.22 |
| 2020 | 4.37 |
| 2021 | 3.42 |
| 2022 | 1.5 |
| 2023 | 1.97 |
| 2024 | 2 |
| 2025 | 2.37 |
| 2026 | 1.78 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- India25%392
- United Kingdom17%257
- Canada14%217
- Germany11%163
- Netherlands10%158
- New Zealand5.4%83
- Finland4.7%73
- Ireland2.8%44
- Norway2.8%44
- Austria1.7%26
- Other countries5.9%92
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 9 | – |
| 2025 | 1 | – | 39 | 2.37 |
| 2024 | 5 | – | 35 | 2.0 |
| 2023 | 2 | – | 18 | – |
| 2022 | 3 | – | 38 | 1.5 |
| 2021 | 12 | 67% | 144 | 3.42 |
| 2020 | 14 | 64% | 498 | 4.37 |
| 2019 | 30 | 87% | 445 | 4.22 |
| 2018 | 26 | 65% | 275 | 4.01 |
| 2017 | 6 | – | 113 | 3.54 |
| 2016 | 8 | – | 29 | 3.69 |
| 2015 | 1 | – | 20 | 3.53 |
| 2014 | 1 | – | 12 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 1,492 | 2.0 / 5 |
| AskGamblers | 75 | 171 | 3.3 / 5 |
| Casino Guru | 15 | 8 | – |
| CasinoReviews | 17 | – | – |
| latestcasinobonuses.bet | – | 4 | – |
| Casinomeister | 2 | – | – |
Block 13
Latest complaints and reviews
The newest records about Royal Panda Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
Canada · Trustpilot
- Review
1.0 of 5 stars
Canada · Trustpilot
- Complaint
Withdrawal delay
ResolvedCanada · Casino Guru
- Complaint
Responsible gambling
Resolved - Complaint
Self-exclusion
UnresolvedNew Zealand · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Royal Panda Casino
Who owns Royal Panda Casino?
Royal Panda Casino is operated by LeoVegas Gaming plc and runs under the RP Affiliates affiliate programme.
Is Royal Panda Casino licensed?
Yes. Royal Panda Casino holds 2 licences: Alcohol and Gaming Commission of Ontario, Malta Gaming Authority.
When was Royal Panda Casino founded?
Royal Panda Casino launched in 2014.
Which currencies does Royal Panda Casino accept?
Currencies listed for Royal Panda Casino: Brazilian reals, Czech Republic korunas, Euros, British pounds sterling, Indian rupees, Mexican pesos, New Zealand dollars, Polish zlotys and 1 more. Its site is available in 7 languages: Chinese, English, German, Japanese and 3 more.
What welcome bonuses does Royal Panda Casino offer?
7 welcome offers are listed for Royal Panda Casino. The first on the list is “100% up to NZ$500 and up to 500 extra spins”, with a 20× wagering requirement.
Which countries is Royal Panda Casino available in?
Royal Panda Casino is listed in 11 markets: Brazil, China, Czechia, Germany, India, Japan, Mexico, New Zealand and 3 more.
What bonuses and promotions does Royal Panda Casino run in Canada?
We read 4 live offers for Canada on the Royal Panda Casino site itself.
What do players say about Royal Panda Casino?
Players have filed 109 complaints and written 1,675 reviews about Royal Panda Casino. Players rate Royal Panda Casino 2.65 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Royal Panda Casino?
“Withdrawal delay” – 36% of the 97 complaints about Royal Panda Casino with a labelled problem. Followed by “Documents rejected or requested again” (18%) and “Self-exclusion” (9.3%).
Do players report withdrawal problems at Royal Panda Casino?
Withdrawals are the topic of 46 complaints about Royal Panda Casino: 42% of the 109 with a topic. The most common withdrawal problem is “Withdrawal delay” (76% of them). Of the withdrawal complaints with a known outcome, 74% were resolved.
Does Royal Panda Casino resolve player complaints?
70% of the 109 complaints about Royal Panda Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Royal Panda Casino is 1,174th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Royal Panda Casino?
Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 76% of the rated reviews give four or five stars, and 22% give one or two.
How many complaints has Royal Panda Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed no complaints about Royal Panda Casino.
Where do Royal Panda Casino’s players come from?
The countries named most often in complaints and reviews about Royal Panda Casino are India (25%), United Kingdom (17%) and Canada (14%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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