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Betsson Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Betsson Casino and its operator (Betsson Group Affiliates).

betsson.com
betsson.com
Capture of the Betsson Casino website

Profile

Website
betsson.com
Established
2001
Operator
Betsson Group Affiliatesaffiliate programme
Company
BML Group Ltd Casinos
Licences
Languages
  • Spanish
  • English
  • Icelandic
  • Swedish
  • Portuguese
  • Turkish
  • Polish
  • Italian
  • Danish
  • Greek
  • French
Currencies
  • Czech Republic korunas
  • Euros
  • Polish zlotys
  • Swedish kronor
  • US dollars
  • Chilean pesos
  • Brazilian reals
  • Canadian dollars
  • Peruvian nuevos soles
  • New Zealand dollars

About

Betsson Casino is an online casino operating under the Betsson Group Affiliates affiliate programme. The site launched in 2001. It holds licences from Coljuegos (Colombia), Malta Gaming Authority, SIGAP - Betting Management System (Brazil), Swedish Gambling Authority. The interface is available in 11 languages, among them Spanish, English, Icelandic, Swedish. Accounts can be held in 10 currencies — Czech Republic korunas, Euros, Polish zlotys, Swedish kronor. Our database holds 3 welcome offers.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

519 records

What players report about Betsson Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

79

61% resolved, of those with a known outcome

Total reviews

440

Across all review sites

Player rating

2.5 / 5

Trustpilot 1.2 · AskGamblers 3.8

GEO markets

32

Countries stated on 58% of records

AI-generated summary of player reviews

Customer support and the game selection receive notably positive feedback, with reviewers frequently mentioning smooth payouts. However, the website/app experience and bonuses draw criticism, with more negative comments than positive.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2011201220132014201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal39%31
  • Account16%13
  • Bonus10%8
  • KYC / verification8.9%7
  • Other8.9%7
  • Payments & refunds5.1%4
  • Responsible gambling5.1%4
  • Deposit3.8%3
  • Technical2.5%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved56%44
  • Unresolved35%28
  • Status we do not recognise yet6.3%5
  • No status published2.5%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201020122014201620182020202220242026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20102011201220132014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.