150% up to $300, 1st Deposit Bonus at Bons Casino
- Bonus
- 500%
- Max bonus
- 300
- Min deposit
- $50
- Wagering
- 25xb
Wagering applies to the bonus amount.
Casino profile
Bons Casino
Player complaints and reviews about Bons Casino, plus its operator (Bons Partners), licences and welcome offers.
bons.com
Profile
- Website
- bons.com
- Established
- 2020
- Operator
- Bons Partnersaffiliate programme
- Company
- Owl In N.V.
- Licences
- Languages
- English
- Hindi
- Russian
- Azerbaijani
- Uzbek
- Indonesian
- Ukrainian
- Japanese
- Portuguese
- Korean
- Spanish
- Vietnamese
- Filipino
- Chinese
- Thai
- Kazakh
- Currencies
- Euros
- Norwegian kroner
- Tether
- Russian rubles
- Japanese yen
- Ukrainian hryvnias
- New Zealand dollars
- Indian rupees
- Indonesian rupiahs
- Kazakhstani tenges
- Azerbaijani manats
- Uzbekistan som
- Thai baht
- Vietnamese dong
- South Korean won
- Brazilian reals
- Mexican pesos
- Philippine pesos
- Bitcoin
- Ethereum
- US dollars
- USD Coin
- Dogecoin
- Binance Coin
- Ripple Show more
About
Bons Casino belongs to the Bons Partners affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 16 languages, including English, Hindi, Russian, Azerbaijani. 25 account currencies are listed, including Euros, Norwegian kroner, Tether, Russian rubles. We list 9 welcome offers.
Bons Casino is listed in 16 markets, among them Spain, New Zealand, Portugal and Japan.
Licensee
The company that holds the Curaçao licence for Bons Casino, as the licence register names it.
- Legal name
- Owl In N.V.
- Curaçao licence reference
- OGL/2024/774/0362
- Registration number (Curaçao Chamber of Commerce)
- 151201
- Incorporated
- 2012
Markets
This brand is listed in 16 markets. Pick one to see what it offers there.
Welcome bonuses
9 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
200% up to €50, 1st Deposit Bonus at Bons Casino
- Bonus
- 200%
- Max bonus
- €50
- Min deposit
- €20
- Wagering
- 25xb
Wagering applies to the bonus amount.
200% up to 20000 INR, 1st Deposit Bonus at Bons Casino
- Bonus
- 200%
- Max bonus
- 20000 INR
- Min deposit
- 500 INR
- Wagering
- 20xb
Wagering applies to the bonus amount.
100% up to $300, 2nd Deposit Bonus at Bons Casino
- Bonus
- 100%
- Max bonus
- $300
- Min deposit
- $40
- Wagering
- 25xb
Wagering applies to the bonus amount.
50% up to $400, 3rd Deposit Bonus at Bons Casino
- Bonus
- 50%
- Max bonus
- $400
- Min deposit
- $50
- Wagering
- 20xb
Wagering applies to the bonus amount.
50% up to $500, 4th Deposit Bonus at Bons Casino
- Bonus
- 50%
- Max bonus
- $500
- Min deposit
- $50
- Wagering
- 20xb
Wagering applies to the bonus amount.
25% up to $750, 5th Deposit Bonus at Bons Casino
- Bonus
- 25%
- Max bonus
- $750
- Min deposit
- $50
- Wagering
- 20xb
Wagering applies to the bonus amount.
$10 bonus money
- Max bonus
- $10
- Min deposit
- $20
- Wagering
- 20x bonus
Wagering applies to the bonus amount.
200 Free Spins at Bons Casino
- Min deposit
- $20
- Wagering
- 20x
Player Intelligence
245 records
What players report about Bons Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
87
74% resolved, of those with a known outcome
Total reviews
158
Across all review sites
Player rating
3.23 / 5
Trustpilot 2.8 · casino.ru 4.7 · AskGamblers 2.2
GEO markets
23
Countries stated on 65% of records
Bons Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Bons Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 87 complaints and 158 reviews about Bons Casino on 8 sites. In the 12 months to November 4, 2026, they filed 21 complaints and posted 27 reviews. That is 5% more complaints than in the 12 months before (20). Reviews are down 41% on the 12 months before (46). The average review rating rose from 2.93 to 3.41 out of 5 year on year. Of the complaints with a known outcome, 71% were resolved in the last 12 months, against 80% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 42% of the 81 complaints with a labelled problem. Next come “Deposit not credited” (22%) and “Bonus winnings confiscated” (9.9%). Complaints about “Withdrawal” make up 53% of those with a topic, against 29% across all brands.
Of the 86 complaints with a known outcome, 74% were resolved, against 59% across all brands. That puts Bons Casino 1,041st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.
Reviewers give Bons Casino 3.55 out of 5 on average over 154 rated reviews, against 3.44 across all brands. 66% of the ratings are four or five stars, and 25% are one or two. The review sites’ own scores average 3.23 out of 5 across 3 sites. By that score, Bons Casino ranks 2,018th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (63 reviews), “Customer support” (59 reviews) and “Bonuses” (58 reviews). The most common criticism concerns “Customer support” (29 reviews), “Withdrawals” (29 reviews) and “Bonuses” (26 reviews).
The countries players state most often are India (33%), Russia (31%) and Japan (8.8%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Bons Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Few areas receive substantial praise, though some users mention bonuses positively. However, customer support and payments consistently draw criticism, appearing to be significant areas for improvement.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
33
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 13 |
| 2024 | 19 |
| 2025 | 33 |
| 2026 | 13 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay42%34
- Deposit not credited22%18
- Bonus winnings confiscated9.9%8
- Withdrawal refused8.6%7
- Documents rejected or requested again3.7%3
- Account blocked2.5%2
- Account not closed on request1.2%1
- Bonus not credited1.2%1
- Other problems8.6%7
Block 03
Complaint categories
- Withdrawal53%46
- Deposit21%18
- Bonus10%9
- Account5.7%5
- KYC / verification3.4%3
- Payments & refunds2.3%2
- Technical2.3%2
- Other1.1%1
- Responsible gambling1.1%1
Block 04
Complaint status
- Resolved74%64
- Unresolved25%22
- Closed without an outcome1.1%1
Block 05
Bons Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Bons Casino | All brands |
|---|---|---|
| Complaints resolved | 74% | 59% |
| Average review rating | 3.55 | 3.44 |
| Complaints per 100 reviews | 55.1 | 26.4 |
| Share of “Withdrawal” complaints | 53% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
47
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 3 |
| 2021 | 2 |
| 2022 | 4 |
| 2023 | 31 |
| 2024 | 45 |
| 2025 | 47 |
| 2026 | 26 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars46%71
- 4 stars19%30
- 3 stars9.7%15
- 2 stars3.2%5
- 1 star21%33
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals45%63
- Customer support42%59
- Bonuses42%58
- Games32%44
- Deposits & payment methods28%39
- Website & app24%34
Criticised
- Customer support21%29
- Withdrawals21%29
- Bonuses19%26
- Deposits & payment methods12%17
- Trust & licence8.6%12
- Fairness & RTP7.9%11
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
5
4
3
4.62
3.56
2.92
3.42
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 5 |
| 2021 | 4 |
| 2022 | 3 |
| 2023 | 4.62 |
| 2024 | 3.56 |
| 2025 | 2.92 |
| 2026 | 3.42 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- India33%53
- Russia31%50
- Japan8.8%14
- Philippines5%8
- Brazil4.4%7
- Belarus2.5%4
- South Korea1.9%3
- Mexico1.9%3
- United Arab Emirates1.3%2
- Indonesia1.3%2
- Other countries8.8%14
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 13 | 77% | 26 | 3.42 |
| 2025 | 33 | 79% | 47 | 2.92 |
| 2024 | 19 | 68% | 45 | 3.56 |
| 2023 | 13 | 85% | 31 | 4.62 |
| 2022 | 4 | – | 4 | – |
| 2021 | 3 | – | 2 | – |
| 2020 | 0 | – | 3 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| latestcasinobonuses.bet | 48 | 62 | – |
| Trustpilot | – | 71 | 2.8 / 5 |
| Casino Guru | 24 | 5 | – |
| casino.ru | – | 15 | 4.7 / 5 |
| AskGamblers | 9 | 5 | 2.2 / 5 |
| forum-casino.com | 3 | – | – |
| LCB | 2 | – | – |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Bons Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Withdrawal
UnresolvedRussia · forum-casino.com
- Review
3.5 of 5 stars
Russia · latestcasinobonuses.bet
- Review
3.0 of 5 stars
Ireland · latestcasinobonuses.bet
- Complaint
Withdrawal delay
Unresolved - Complaint
Bonus winnings confiscated
UnresolvedJapan · Casino Guru
4 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, casino.ru, AskGamblers.
Questions about Bons Casino
Who owns Bons Casino?
Bons Casino is operated by Owl In N.V. and runs under the Bons Partners affiliate programme.
Is Bons Casino licensed?
Yes. Bons Casino holds a licence from Curacao Gaming Control Board.
When was Bons Casino founded?
Bons Casino launched in 2020.
Which currencies does Bons Casino accept?
Currencies listed for Bons Casino: Euros, Norwegian kroner, Tether, Russian rubles, Japanese yen, Ukrainian hryvnias, New Zealand dollars, Indian rupees and 17 more. Its site is available in 16 languages: English, Hindi, Russian, Azerbaijani and 12 more.
What welcome bonuses does Bons Casino offer?
9 welcome offers are listed for Bons Casino. The first on the list is “150% up to $300, 1st Deposit Bonus at Bons Casino”, with a 25× wagering requirement.
Which countries is Bons Casino available in?
Bons Casino is listed in 16 markets: Azerbaijan, Brazil, China, India, Indonesia, Japan, Kazakhstan, Mexico and 8 more.
What do players say about Bons Casino?
Players have filed 87 complaints and written 158 reviews about Bons Casino. Players rate Bons Casino 3.23 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Bons Casino?
“Withdrawal delay” – 42% of the 81 complaints about Bons Casino with a labelled problem. Followed by “Deposit not credited” (22%) and “Bonus winnings confiscated” (9.9%).
Do players report withdrawal problems at Bons Casino?
Withdrawals are the topic of 46 complaints about Bons Casino: 53% of the 87 with a topic. The most common withdrawal problem is “Withdrawal delay” (74% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.
Does Bons Casino resolve player complaints?
74% of the 86 complaints about Bons Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Bons Casino is 1,041st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Bons Casino?
Praised most: “Withdrawals”, “Customer support” and “Bonuses”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 66% of the rated reviews give four or five stars, and 25% give one or two.
How many complaints has Bons Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 21 complaints about Bons Casino. That is 5% more than in the 12 months before, when there were 20.
Where do Bons Casino’s players come from?
The countries named most often in complaints and reviews about Bons Casino are India (33%), Russia (31%) and Japan (8.8%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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