100% up to $100, 2nd Deposit Bonus at Zodiac Casino
- Bonus
- 100%
- Max bonus
- $100
- Min deposit
- $10
- Wagering
- 200x
Casino profile
Zodiac Casino
Player complaints and reviews about Zodiac Casino, plus its operator (Rewards Affiliates), licences and welcome offers.
zodiaccasino.com
Profile
- Website
- zodiaccasino.com
- Established
- 2001
- Operator
- Rewards Affiliatesaffiliate programme
- Company
- Fresh Horizons Ltd.
- Languages
- English
- French
- German
- Currencies
- Canadian dollars
- Euros
- British pounds sterling
- US dollars
- New Zealand dollars
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Litecoin
- Dogecoin
- TRON
- Ripple
- Binance Coin
- ADA
- USD Coin
About
Zodiac Casino belongs to the Rewards Affiliates affiliate programme. The site launched in 2001. It holds licences from Alcohol and Gaming Commission of Ontario, Kahnawake Gaming Commission, UK Gambling Commission. The interface is available in 3 languages: English, French, German. 16 account currencies are listed, including Canadian dollars, Euros, British pounds sterling, US dollars. We list 8 welcome offers.
Zodiac Casino is listed in 7 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 7 markets. Pick one to see what it offers there.
Welcome bonuses
8 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 100 NZD, 2nd Deposit Bonus at Zodiac Casino
- Bonus
- 100%
- Max bonus
- 100 NZD
- Min deposit
- 10 NZD
- Wagering
- 200x
50% up to $150, 4th Deposit Bonus at Zodiac Casino
- Bonus
- 50%
- Max bonus
- $150
- Min deposit
- $10
- Wagering
- 30xb
Wagering applies to the bonus amount.
50% up to $150, 5th Deposit Bonus at Zodiac Casino
- Bonus
- 50%
- Max bonus
- $150
- Min deposit
- $10
- Wagering
- 30xb
Wagering applies to the bonus amount.
50% up to $80, 3rd Deposit Bonus at Zodiac Casino
- Bonus
- 50%
- Max bonus
- $80
- Min deposit
- $10
- Wagering
- 30xb
Wagering applies to the bonus amount.
50% up to £150, 5th Deposit Bonus at Zodiac Casino
- Bonus
- 50%
- Max bonus
- £150
- Min deposit
- £10
- Wagering
- 200x
80 EXTRA SPINS on Mega Money Wheel
- Free spins
- 80
- Min deposit
- C$1
- Wagering
- 200x
80 Chances to win $1 Million, 1st Deposit Bonus at Zodiac Casino
- Min deposit
- $1
Player Intelligence
5,055 records
What players report about Zodiac Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
72
62% resolved, of those with a known outcome
Total reviews
4,983
Across all review sites
Player rating
3.94 / 5
Trustpilot 4.4 · AskGamblers 2.35 · casino.ru 4.7 · Tribuna 4.3
GEO markets
64
Countries stated on 98% of records
Zodiac Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Zodiac Casino, the way Player Intelligence PRO computes it.
Since 2012, players have posted 72 complaints and 4,983 reviews about Zodiac Casino on 8 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 762 reviews. Reviews are down 35% on the 12 months before (1,172). The average review rating rose from 4.15 to 4.23 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 29% of the 56 complaints with a labelled problem. Next come “Bonus winnings confiscated” (11%) and “Withdrawal refused” (11%). Complaints about “Withdrawal” make up 49% of those with a topic, against 29% across all brands.
Of the 71 complaints with a known outcome, 62% were resolved, against 59% across all brands. That puts Zodiac Casino 1,367th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 71%.
Reviewers give Zodiac Casino 3.99 out of 5 on average over 4,962 rated reviews, against 3.44 across all brands. 73% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 3.94 out of 5 across 4 sites. By that score, Zodiac Casino ranks 918th of 4,286 rated casinos. Reviewers most often praise “Customer support” (1,332 reviews), “Games” (845 reviews) and “Bonuses” (835 reviews). The most common criticism concerns “Bonuses” (577 reviews), “Withdrawals” (417 reviews) and “Customer support” (358 reviews).
The countries players state most often are Canada (67%), New Zealand (18%) and Austria (3.5%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Zodiac Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
The game selection appears to be a positive point for some players, though feedback is not overwhelming. Payments and customer support, however, generate more negative comments than positive ones.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
12
201220132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2012 | 1 |
| 2013 | 0 |
| 2014 | 6 |
| 2015 | 5 |
| 2016 | 7 |
| 2017 | 2 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 5 |
| 2021 | 6 |
| 2022 | 6 |
| 2023 | 9 |
| 2024 | 12 |
| 2025 | 5 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay29%16
- Bonus winnings confiscated11%6
- Withdrawal refused11%6
- Winnings voided11%6
- Account blocked8.9%5
- Documents rejected or requested again5.4%3
- Wagering terms3.6%2
- Missing funds3.6%2
- Other problems18%10
Block 03
Complaint categories
- Withdrawal49%34
- Bonus16%11
- Account8.6%6
- KYC / verification7.1%5
- Other7.1%5
- Payments & refunds5.7%4
- Responsible gambling4.3%3
- Deposit1.4%1
- Technical1.4%1
Block 04
Complaint status
- Resolved61%44
- Unresolved38%27
- Status we do not recognise yet1.4%1
Block 05
Zodiac Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Zodiac Casino | All brands |
|---|---|---|
| Complaints resolved | 62% | 59% |
| Average review rating | 3.99 | 3.44 |
| Complaints per 100 reviews | 1.4 | 26.4 |
| Share of “Withdrawal” complaints | 49% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
1,613
20132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2013 | 14 |
| 2014 | 10 |
| 2015 | 11 |
| 2016 | 11 |
| 2017 | 6 |
| 2018 | 1 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 6 |
| 2022 | 11 |
| 2023 | 1,598 |
| 2024 | 1,613 |
| 2025 | 1,061 |
| 2026 | 632 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars63%3,130
- 4 stars10%498
- 3 stars6.8%337
- 2 stars3.8%188
- 1 star16%809
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support34%1,332
- Games22%845
- Bonuses21%835
- Withdrawals7.6%299
- Website & app4.4%174
- VIP & loyalty4.1%159
Criticised
- Bonuses15%577
- Withdrawals11%417
- Customer support9.1%358
- Fairness & RTP8.7%340
- VIP & loyalty3.5%138
- Trust & licence2.9%113
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.08
2.31
2.41
1.75
0.5
2.7
2.63
1.5
2
3.87
3.95
4.21
4.23
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 3.08 |
| 2015 | 2.31 |
| 2016 | 2.41 |
| 2017 | 1.75 |
| 2018 | 0.5 |
| 2019 | 2.7 |
| 2020 | 2.63 |
| 2021 | 1.5 |
| 2022 | 2 |
| 2023 | 3.87 |
| 2024 | 3.95 |
| 2025 | 4.21 |
| 2026 | 4.23 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Canada67%3,308
- New Zealand18%894
- Austria3.5%172
- Slovakia2.1%103
- Slovenia1.5%73
- Ireland1.1%52
- Germany0.7%33
- Netherlands0.6%32
- Czechia0.5%26
- Finland0.5%23
- Other countries4.4%216
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 632 | 4.23 |
| 2025 | 5 | – | 1,061 | 4.21 |
| 2024 | 12 | 42% | 1,613 | 3.95 |
| 2023 | 9 | – | 1,598 | 3.87 |
| 2022 | 6 | – | 11 | – |
| 2021 | 6 | – | 6 | – |
| 2020 | 5 | – | 4 | – |
| 2019 | 3 | – | 5 | – |
| 2018 | 4 | – | 1 | – |
| 2017 | 2 | – | 6 | – |
| 2016 | 7 | – | 11 | – |
| 2015 | 5 | – | 11 | – |
| 2014 | 6 | – | 10 | – |
| 2013 | 0 | – | 14 | – |
| 2012 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 4,885 | 4.4 / 5 |
| AskGamblers | 25 | 71 | 2.35 / 5 |
| Casino Guru | 29 | 10 | – |
| CasinoReviews | 13 | – | – |
| Tribuna | – | 11 | 4.3 / 5 |
| Casinomeister | 5 | – | – |
| latestcasinobonuses.bet | – | 5 | – |
| casino.ru | – | 1 | 4.7 / 5 |
Block 13
Latest complaints and reviews
The newest records about Zodiac Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Canada · Trustpilot
- Review
5.0 of 5 stars
Canada · Trustpilot
- Complaint
Account not closed on request
ResolvedCanada · Casino Guru
- Complaint
Documents rejected or requested again
ResolvedIreland · Casino Guru
- Complaint
Account blocked
ResolvedCanada · Casino Guru
65 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.
Questions about Zodiac Casino
Who owns Zodiac Casino?
Zodiac Casino is operated by Fresh Horizons Ltd. and runs under the Rewards Affiliates affiliate programme.
Is Zodiac Casino licensed?
Yes. Zodiac Casino holds 3 licences: Alcohol and Gaming Commission of Ontario, Kahnawake Gaming Commission, UK Gambling Commission.
When was Zodiac Casino founded?
Zodiac Casino launched in 2001.
Which currencies does Zodiac Casino accept?
Currencies listed for Zodiac Casino: Canadian dollars, Euros, British pounds sterling, US dollars, New Zealand dollars, Bitcoin, Bitcoin Cash, Ethereum and 8 more. Its site is available in 3 languages: English, French, German.
What welcome bonuses does Zodiac Casino offer?
8 welcome offers are listed for Zodiac Casino. The first on the list is “100% up to $100, 2nd Deposit Bonus at Zodiac Casino”, with a 200× wagering requirement.
Which countries is Zodiac Casino available in?
Zodiac Casino is listed in 7 markets: Austria, Belgium, Canada, France, Germany, New Zealand, United Kingdom.
What do players say about Zodiac Casino?
Players have filed 72 complaints and written 4,983 reviews about Zodiac Casino. Players rate Zodiac Casino 3.94 out of 5 on average across the 4 sites that publish one.
What do players complain about most at Zodiac Casino?
“Withdrawal delay” – 29% of the 56 complaints about Zodiac Casino with a labelled problem. Followed by “Bonus winnings confiscated” (11%) and “Withdrawal refused” (11%).
Do players report withdrawal problems at Zodiac Casino?
Withdrawals are the topic of 34 complaints about Zodiac Casino: 49% of the 70 with a topic. The most common withdrawal problem is “Withdrawal delay” (47% of them). Of the withdrawal complaints with a known outcome, 71% were resolved.
Does Zodiac Casino resolve player complaints?
62% of the 71 complaints about Zodiac Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Zodiac Casino is 1,367th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Zodiac Casino?
Praised most: “Customer support”, “Games” and “Bonuses”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 73% of the rated reviews give four or five stars, and 20% give one or two.
How many complaints has Zodiac Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 1 complaint about Zodiac Casino.
Where do Zodiac Casino’s players come from?
The countries named most often in complaints and reviews about Zodiac Casino are Canada (67%), New Zealand (18%) and Austria (3.5%).
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