igamingcpo.com

Casino profile

TonyBet Casino

Player complaints and reviews about TonyBet Casino, plus its operator (TonyBet Affiliates), licences and welcome offers.

tonybet.com
Capture of the TonyBet Casino website

About

TonyBet Casino belongs to the TonyBet Affiliates affiliate programme. The site launched in 2009. It holds licences from Alcohol and Gaming Commission of Ontario, Estonian Tax and Customs Board, Kahnawake Gaming Commission, Lotteries and Gambling Supervisory Inspection of the Republic of Latvia. The interface is available in 8 languages, including English, Estonian, German, Russian. 10 account currencies are listed, including Canadian dollars, Euros, US dollars, Bitcoin. We list 15 welcome offers.

TonyBet Casino is listed in 11 markets, among them Canada, Germany, France and Belgium. On the TonyBet Casino site for Germany, we found a loyalty programme with 3 tiers. The registration form for Germany has 2 fields: e-mail and password.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

15 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    1

    ZAHLEN SIE EIN UND PLATZIEREN SIE WETTEN
    Tätigen Sie die erforderlichen Einzahlungen und platzieren Sie die erforderlichen Wetten, um die nächste VIP-Stufe zu erreichen.

  2. 2

    2

    SCHALTEN SIE EXKLUSIVE VIP-ANGEBOTE FREI
    Profitieren Sie von allen Vorteilen und exklusiven VIP-Angeboten

  3. 3

    3

    BRINGEN SIE IHR VIP-ERLEBNIS AUF DIE NÄCHSTE STUFE
    Erhalten Sie exklusive Boni, die das Spiel noch spannender machen!

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password

Player Intelligence

3,052 records

What players report about TonyBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

64

86% resolved, of those with a known outcome

Total reviews

2,988

Across all review sites

Player rating

3.97 / 5

Trustpilot 3.5 · AskGamblers 4.0 · Tribuna 4.4

GEO markets

43

Countries stated on 93% of records

TonyBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about TonyBet Casino, the way Player Intelligence PRO computes it.

Since 2015, players have posted 64 complaints and 2,988 reviews about TonyBet Casino on 7 sites. In the 12 months to November 4, 2026, they filed 10 complaints and posted 2,398 reviews. Reviews are up 661% on the 12 months before (315). The average review rating rose from 2.07 to 3.37 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 24% of the 63 complaints with a labelled problem. Next come “Documents rejected or requested again” (17%) and “Withdrawal refused” (13%). Complaints about “Withdrawal” make up 39% of those with a topic, against 29% across all brands.

Of the 63 complaints with a known outcome, 86% were resolved, against 59% across all brands. That puts TonyBet Casino 572nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 92%.

Reviewers give TonyBet Casino 3.19 out of 5 on average over 2,984 rated reviews, against 3.44 across all brands. 53% of the ratings are four or five stars, and 40% are one or two. The review sites’ own scores average 3.97 out of 5 across 3 sites. By that score, TonyBet Casino ranks 891st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (701 reviews), “Games” (448 reviews) and “Website & app” (338 reviews). The most common criticism concerns “Withdrawals” (507 reviews), “Bonuses” (432 reviews) and “Customer support” (413 reviews).

The countries players state most often are Canada (41%), Netherlands (26%) and Ireland (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about TonyBet Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the wide selection of games and the smooth gameplay experience, highlighting the user-friendly interface and efficient withdrawal processes. Many reviews noted the responsive customer support and the overall reliability of the platform, contributing to a positive gaming experience.

Players expressed dissatisfaction with the slow withdrawal times and the unclear bonus terms, which left some feeling frustrated. Additionally, the website's navigation could be improved, as important information was not always easy to find.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay24%15
  • Documents rejected or requested again17%11
  • Withdrawal refused13%8
  • Verification delay9.5%6
  • Self-exclusion6.3%4
  • Account blocked3.2%2
  • Bonus not credited3.2%2
  • Wrong calculation3.2%2
  • Other problems21%13
Share of the 63 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal39%25
  • KYC / verification28%18
  • Responsible gambling7.8%5
  • Technical7.8%5
  • Account4.7%3
  • Bonus4.7%3
  • Other4.7%3
  • Deposit1.6%1
  • Payments & refunds1.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved84%54
  • Unresolved14%9
  • Open1.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

TonyBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

TonyBet Casino against the market
MeasureTonyBet CasinoAll brands
Complaints resolved86%59%
Average review rating3.193.44
Complaints per 100 reviews2.126.4
Share of “Withdrawal” complaints39%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars43%1,283
  • 4 stars10%299
  • 3 stars6.5%194
  • 2 stars4.9%146
  • 1 star36%1,062
Share of 2,984 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals27%701
  • Games17%448
  • Website & app13%338
  • Customer support12%307
  • Bonuses7.2%187
  • Deposits & payment methods5.3%137
Share of the 2,592 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals20%507
  • Bonuses17%432
  • Customer support16%413
  • Fairness & RTP11%278
  • Trust & licence8.1%210
  • Website & app6.9%178
Share of the 2,592 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Canada41%1,162
  • Netherlands26%733
  • Ireland11%318
  • Spain5.9%167
  • Chile4.8%136
  • Finland2.6%74
  • Latvia2.2%62
  • Estonia1.3%37
  • Austria0.8%22
  • United Kingdom0.7%21
  • Other countries3.7%106
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–2,3003.42
20251173%4372.34
20248–1131.85
202313100%612.96
20227–403.94
20213–3–
20201–1–
20196–6–
20183–7–
20170–12–
20164–6–
20150–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2,7743.5 / 5
AskGamblers221714.0 / 5
Casino Guru3227–
Tribuna–124.4 / 5
CasinoReviews7––
latestcasinobonuses.bet–4–
Casinomeister3––

Block 13

Latest complaints and reviews

The newest records about TonyBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    1.0 of 5 stars

    Ireland · Trustpilot

  • Complaint

    Bonus not credited

    Unresolved
  • Complaint

    Withdrawal refused

    Resolved

    Canada · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Canada · Casino Guru

230 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about TonyBet Casino

Who owns TonyBet Casino?

TonyBet Casino is operated by Osuahing Tonybet and runs under the TonyBet Affiliates affiliate programme.

When was TonyBet Casino founded?

TonyBet Casino launched in 2009.

Which currencies does TonyBet Casino accept?

Currencies listed for TonyBet Casino: Canadian dollars, Euros, US dollars, Bitcoin, New Zealand dollars, Litecoin, Ethereum, Tether and 2 more. Its site is available in 8 languages: English, Estonian, German, Russian and 4 more.

What welcome bonuses does TonyBet Casino offer?

15 welcome offers are listed for TonyBet Casino. The first on the list is “100% up to 1000 CAD + 50 Free Spins, 1st Deposit Bonus at TonyBet Casino”, with a 30× wagering requirement.

Which countries is TonyBet Casino available in?

TonyBet Casino is listed in 11 markets: Austria, Belgium, Canada, Chile, Estonia, Finland, France, Germany and 3 more.

Does TonyBet Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 3 tiers.

What does TonyBet Casino ask for at registration in Germany?

The TonyBet Casino registration form for Germany has 2 fields: e-mail, password.

What do players say about TonyBet Casino?

Players have filed 64 complaints and written 2,988 reviews about TonyBet Casino. Players rate TonyBet Casino 3.97 out of 5 on average across the 3 sites that publish one.

What do players complain about most at TonyBet Casino?

“Withdrawal delay” – 24% of the 63 complaints about TonyBet Casino with a labelled problem. Followed by “Documents rejected or requested again” (17%) and “Withdrawal refused” (13%).

Do players report withdrawal problems at TonyBet Casino?

Withdrawals are the topic of 25 complaints about TonyBet Casino: 39% of the 64 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them). Of the withdrawal complaints with a known outcome, 92% were resolved.

Does TonyBet Casino resolve player complaints?

86% of the 63 complaints about TonyBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, TonyBet Casino is 572nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about TonyBet Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 53% of the rated reviews give four or five stars, and 40% give one or two.

How many complaints has TonyBet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 10 complaints about TonyBet Casino.

Where do TonyBet Casino’s players come from?

The countries named most often in complaints and reviews about TonyBet Casino are Canada (41%), Netherlands (26%) and Ireland (11%).