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Betandyou Casino

Player complaints and reviews about Betandyou Casino, plus its operator (Betandyou Partners), licences and welcome offers.

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Capture of the Betandyou Casino website

About

Betandyou Casino belongs to the Betandyou Partners affiliate programme. The site launched in 2010. It holds a licence from Curacao Gaming Control Board. The interface is available in 48 languages, including Albanian, English, Arabic, Azerbaijani. 91 account currencies are listed, including Serbian dinars, US dollars, Euros, Albanian lekë.

Betandyou Casino is listed in 57 markets, among them Canada, Germany, France and Belgium. On the Betandyou Casino site for Croatia, we found 9 welcome bonuses.

Licensee

The company that holds the Curaçao licence for Betandyou Casino, as the licence register names it.

Legal name
Tixi Multimedia B.V.
Curaçao licence reference
OGL/2024/1164/0643
Registration number (Curaçao Chamber of Commerce)
161662

Markets

This brand is listed in 57 markets. Pick one to see what it offers there.

Welcome bonuses

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

556 records

What players report about Betandyou Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

62

85% resolved, of those with a known outcome

Total reviews

494

Across all review sites

Player rating

4.13 / 5

AskGamblers 4.5 · Trustpilot 2.9 · Tribuna 5.0

GEO markets

57

Countries stated on 53% of records

Betandyou Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Betandyou Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 62 complaints and 494 reviews about Betandyou Casino on 7 sites. In the 12 months to November 4, 2026, they filed 12 complaints and posted 187 reviews. That is 9% more complaints than in the 12 months before (11). Reviews are up 212% on the 12 months before (60). The average review rating rose from 3.0 to 3.42 out of 5 year on year. Of the complaints with a known outcome, 80% were resolved in the last 12 months, against 91% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 25% of the 60 complaints with a labelled problem. Next come “Deposit not credited” (13%) and “Withdrawal refused” (12%). Complaints about “Withdrawal” make up 41% of those with a topic, against 29% across all brands.

Of the 60 complaints with a known outcome, 85% were resolved, against 59% across all brands. That puts Betandyou Casino 609th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give Betandyou Casino 3.76 out of 5 on average over 491 rated reviews, against 3.44 across all brands. 70% of the ratings are four or five stars, and 26% are one or two. The review sites’ own scores average 4.13 out of 5 across 3 sites. By that score, Betandyou Casino ranks 623rd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (203 reviews), “Customer support” (152 reviews) and “Games” (143 reviews). The most common criticism concerns “Customer support” (92 reviews), “Withdrawals” (80 reviews) and “Bonuses” (41 reviews).

The countries players state most often are Portugal (17%), India (12%) and Türkiye (9.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Betandyou Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the fast payouts and user-friendly interface of the platform, which enhances their overall betting experience. Many also highlight the wide variety of games and sports betting options available, along with responsive customer support.

Players express dissatisfaction with the limited payment options available, particularly for local methods. Additionally, some find the bonuses and promotions insufficient, particularly for sports betting, and have experienced frustrations with the verification process.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay25%15
  • Deposit not credited13%8
  • Withdrawal refused12%7
  • Self-exclusion10%6
  • Account not closed on request8.3%5
  • Verification delay6.7%4
  • Documents rejected or requested again6.7%4
  • Winnings voided5%3
  • Other problems13%8
Share of the 60 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal41%25
  • Account13%8
  • Deposit13%8
  • KYC / verification13%8
  • Responsible gambling11%7
  • Bonus4.9%3
  • Other1.6%1
  • Technical1.6%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved82%51
  • Unresolved15%9
  • Open3.2%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Betandyou Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Betandyou Casino against the market
MeasureBetandyou CasinoAll brands
Complaints resolved85%59%
Average review rating3.763.44
Complaints per 100 reviews12.626.4
Share of “Withdrawal” complaints41%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars60%294
  • 4 stars9.8%48
  • 3 stars4.7%23
  • 2 stars3.1%15
  • 1 star23%111
Share of 491 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals44%203
  • Customer support33%152
  • Games31%143
  • Bonuses28%131
  • Website & app25%116
  • Sportsbook24%110
Share of the 466 reviews that name at least one aspect.reviews

Criticised

  • Customer support20%92
  • Withdrawals17%80
  • Bonuses8.8%41
  • Deposits & payment methods6.4%30
  • Trust & licence6.4%30
  • KYC / verification5.4%25
Share of the 466 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Portugal17%49
  • India12%35
  • Türkiye9.5%28
  • Egypt4.1%12
  • Canada3.7%11
  • Brazil3%9
  • Latvia3%9
  • Poland3%9
  • Austria2.4%7
  • Australia2.4%7
  • Other countries41%120
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–1753.4
20251580%1123.58
20242090%1554.47
20235–263.73
20225–14–
20215–5–
20204–7–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers142294.5 / 5
Trustpilot–1892.9 / 5
Casino Guru4451–
Tribuna–145.0 / 5
latestcasinobonuses.bet–11–
Casinomeister3––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Betandyou Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

14 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, Tribuna.

Questions about Betandyou Casino

Who owns Betandyou Casino?

Betandyou Casino is operated by Tixi Multimedia B.V. and runs under the Betandyou Partners affiliate programme.

Is Betandyou Casino licensed?

Yes. Betandyou Casino holds a licence from Curacao Gaming Control Board.

When was Betandyou Casino founded?

Betandyou Casino launched in 2010.

Which currencies does Betandyou Casino accept?

Currencies listed for Betandyou Casino: Serbian dinars, US dollars, Euros, Albanian lekë, Argentine pesos, UAE dirhams, Australian dollars, Angolan kwanzas and 83 more. Its site is available in 48 languages: Albanian, English, Arabic, Azerbaijani and 44 more.

Which countries is Betandyou Casino available in?

Betandyou Casino is listed in 57 markets: Angola, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium and 49 more.

What bonuses and promotions does Betandyou Casino run in Croatia?

We read 9 live offers for Croatia on the Betandyou Casino site itself.

What do players say about Betandyou Casino?

Players have filed 62 complaints and written 494 reviews about Betandyou Casino. Players rate Betandyou Casino 4.13 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Betandyou Casino?

“Withdrawal delay” – 25% of the 60 complaints about Betandyou Casino with a labelled problem. Followed by “Deposit not credited” (13%) and “Withdrawal refused” (12%).

Do players report withdrawal problems at Betandyou Casino?

Withdrawals are the topic of 25 complaints about Betandyou Casino: 41% of the 61 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does Betandyou Casino resolve player complaints?

85% of the 60 complaints about Betandyou Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Betandyou Casino is 609th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Betandyou Casino?

Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 70% of the rated reviews give four or five stars, and 26% give one or two.

How many complaints has Betandyou Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 12 complaints about Betandyou Casino. That is 9% more than in the 12 months before, when there were 11.

Where do Betandyou Casino’s players come from?

The countries named most often in complaints and reviews about Betandyou Casino are Portugal (17%), India (12%) and Türkiye (9.5%).