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Casino profile

Mostbet Casino

Player complaints and reviews about Mostbet Casino, plus its operator (Mostbet Partners), licences and welcome offers.

mostbet.com
mostbet.com
Capture of the Mostbet Casino website

Profile

Website
mostbet.com
Established
2009
Operator
Mostbet Partnersaffiliate programme
Company
Bizbon N.V.
Licences
Languages
  • English
  • Azerbaijani
  • Russian
  • Turkish
  • Hindi
  • Ukrainian
  • Kazakh
  • Spanish
  • French
  • Portuguese
  • Thai
  • Vietnamese
  • Belarusian
  • Czech
  • Polish
  • Romanian
  • Norwegian
  • Hungarian
  • Finnish
  • German
  • Arabic
  • Greek
  • Italian
  • Danish
  • Uzbek
  • Swedish Show more
Currencies
  • Euros
  • US dollars
  • Belarusian rubles
  • Russian rubles
  • Ukrainian hryvnias
  • Kazakhstani tenges
  • Indian rupees
  • Thai baht
  • Vietnamese dong
  • Turkish Lira
  • Polish zlotys
  • Brazilian reals
  • Mexican pesos
  • Chilean pesos
  • Peruvian nuevos soles
  • Azerbaijani manats
  • Hungarian forints
  • Norwegian kroner
  • Bangladeshi takas
  • Pakistani rupees
  • Uzbekistan som
  • Tanzanian shillings
  • Armenian drams
  • Canadian dollars
  • Nepalese rupees
  • Moroccan dirhams
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Binance Coin
  • Dogecoin
  • Dash
  • Ripple
  • ADA
  • Kuwaiti dinars
  • Saudi riyals
  • Egyptian pounds
  • UAE dirhams Show more

About

Mostbet Casino belongs to the Mostbet Partners affiliate programme. The site launched in 2009. It holds a licence from Curacao Gaming Control Board. The interface is available in 26 languages, including English, Azerbaijani, Russian, Turkish. 40 account currencies are listed, including Euros, US dollars, Belarusian rubles, Russian rubles. We list 28 welcome offers.

Mostbet Casino is listed in 27 markets, among them Canada, Germany, France and Belgium. On the Mostbet Casino site for Brazil, we found 1 promotion.

Licensee

The company that holds the Curaçao licence for Mostbet Casino, as the licence register names it.

Legal name
Bizbon N.V.
Curaçao licence reference
OGL/2024/597/0249
Registration number (Curaçao Chamber of Commerce)
141081
Incorporated
2016

Markets

This brand is listed in 27 markets. Pick one to see what it offers there.

Welcome bonuses

28 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

6,852 records

What players report about Mostbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1,086

82% resolved, of those with a known outcome

Total reviews

5,766

Across all review sites

Player rating

4.21 / 5

Trustpilot 2.2 · AskGamblers 4.95 · casino.ru 4.7 · Tribuna 5.0

GEO markets

105

Countries stated on 67% of records

Mostbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Mostbet Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 1,086 complaints and 5,766 reviews about Mostbet Casino on 10 sites. In the 12 months to November 5, 2026, they filed 306 complaints and posted 1,598 reviews. That is 18% more complaints than in the 12 months before (260). Reviews are down 5% on the 12 months before (1,674). The average review rating fell from 2.89 to 2.52 out of 5 year on year. Of the complaints with a known outcome, 75% were resolved in the last 12 months, against 83% in the 12 months before.

The problem players report most often is “Account blocked”: 28% of the 990 complaints with a labelled problem. Next come “Deposit not credited” (25%) and “Withdrawal delay” (18%). Complaints about “Account” make up 31% of those with a topic, against 15% across all brands.

Of the 1,057 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Mostbet Casino 766th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 89%.

Reviewers give Mostbet Casino 2.94 out of 5 on average over 5,722 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 4.21 out of 5 across 4 sites. By that score, Mostbet Casino ranks 535th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (1,179 reviews), “Games” (1,134 reviews) and “Bonuses” (615 reviews). The most common criticism concerns “Customer support” (1,546 reviews), “Withdrawals” (1,492 reviews) and “Account” (740 reviews).

The countries players state most often are India (21%), Poland (14%) and Pakistan (7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Mostbet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the reliability of Mostbet, highlighting fast withdrawals and a user-friendly interface. Many also enjoy the wide selection of slots and the overall gaming experience, which is described as smooth and engaging.

Players express frustration with the slow withdrawal process, claiming it becomes a nightmare once they start making profits. Additionally, there are complaints about unhelpful customer service that relies on generic responses rather than providing real solutions.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked28%282
  • Deposit not credited25%251
  • Withdrawal delay18%180
  • Withdrawal refused7.6%75
  • Verification delay5.7%56
  • Account closed2%20
  • Documents rejected or requested again2%20
  • Bonus not credited1.6%16
  • Other problems9.1%90
Share of the 990 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account31%331
  • Withdrawal27%295
  • Deposit24%259
  • KYC / verification8.3%90
  • Other3.1%34
  • Payments & refunds2.3%25
  • Bonus1.9%21
  • Technical1.7%18
  • Responsible gambling0.8%9
  • Customer support0.2%2
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved80%864
  • Unresolved18%193
  • Open2.6%28
  • Closed without an outcome0.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Mostbet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Mostbet Casino against the market
MeasureMostbet CasinoAll brands
Complaints resolved82%59%
Average review rating2.943.44
Complaints per 100 reviews18.826.4
Share of “Account” complaints31%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars43%2,439
  • 4 stars3.2%184
  • 3 stars4.6%263
  • 2 stars4.5%258
  • 1 star45%2,578
Share of 5,722 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals23%1,179
  • Games22%1,134
  • Bonuses12%615
  • Website & app11%581
  • Customer support9.5%493
  • Trust & licence6.3%325
Share of the 5,196 reviews that name at least one aspect.reviews

Criticised

  • Customer support30%1,546
  • Withdrawals29%1,492
  • Account14%740
  • Deposits & payment methods13%679
  • KYC / verification13%663
  • Trust & licence10%523
Share of the 5,196 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • India21%962
  • Poland14%647
  • Pakistan7%320
  • Portugal5.7%259
  • Bangladesh4.3%197
  • Brazil4%184
  • Russia3.6%165
  • Azerbaijan3.3%150
  • Egypt3%136
  • Morocco2.9%133
  • Other countries31%1,430
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202625474%1,2062.33
202536383%2,0043.13
202423385%1,4063.48
202313886%5932.68
20224797%4532.47
20212560%962.27
20201283%8–
20181–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3,9692.2 / 5
AskGamblers1941,0374.95 / 5
latestcasinobonuses.bet40586–
casino.ru–4774.7 / 5
Casino Guru304162–
forum-casino.com155––
Tribuna–355.0 / 5
Consumer Complaints21––
CasinoReviews5––
Casinomeister2––

Block 13

Latest complaints and reviews

The newest records about Mostbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

68 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about Mostbet Casino

Who owns Mostbet Casino?

Mostbet Casino is operated by Bizbon N.V. and runs under the Mostbet Partners affiliate programme.

Is Mostbet Casino licensed?

Yes. Mostbet Casino holds a licence from Curacao Gaming Control Board.

When was Mostbet Casino founded?

Mostbet Casino launched in 2009.

Which currencies does Mostbet Casino accept?

Currencies listed for Mostbet Casino: Euros, US dollars, Belarusian rubles, Russian rubles, Ukrainian hryvnias, Kazakhstani tenges, Indian rupees, Thai baht and 32 more. Its site is available in 26 languages: English, Azerbaijani, Russian, Turkish and 22 more.

What welcome bonuses does Mostbet Casino offer?

28 welcome offers are listed for Mostbet Casino. The first on the list is “150% up to €400 + 250 Free Spins, Welcome Bonus at Mostbet Casino”, with a 60× wagering requirement.

Which countries is Mostbet Casino available in?

Mostbet Casino is listed in 27 markets: Austria, Azerbaijan, Bangladesh, Belgium, Brazil, Canada, Chile, Egypt and 19 more.

What bonuses and promotions does Mostbet Casino run in Brazil?

We read 1 live offer for Brazil on the Mostbet Casino site itself.

What do players say about Mostbet Casino?

Players have filed 1,086 complaints and written 5,766 reviews about Mostbet Casino. Players rate Mostbet Casino 4.21 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Mostbet Casino?

“Account blocked” – 28% of the 990 complaints about Mostbet Casino with a labelled problem. Followed by “Deposit not credited” (25%) and “Withdrawal delay” (18%).

Do players report withdrawal problems at Mostbet Casino?

Withdrawals are the topic of 295 complaints about Mostbet Casino: 27% of the 1,084 with a topic. The most common withdrawal problem is “Withdrawal delay” (61% of them). Of the withdrawal complaints with a known outcome, 89% were resolved.

Does Mostbet Casino resolve player complaints?

82% of the 1,057 complaints about Mostbet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Mostbet Casino is 766th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Mostbet Casino?

Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Customer support”, “Withdrawals” and “Account”. 46% of the rated reviews give four or five stars, and 50% give one or two.

How many complaints has Mostbet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 306 complaints about Mostbet Casino. That is 18% more than in the 12 months before, when there were 260.

Where do Mostbet Casino’s players come from?

The countries named most often in complaints and reviews about Mostbet Casino are India (21%), Poland (14%) and Pakistan (7%).

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