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PlayOJO Casino in Canada

Player complaints and reviews about PlayOJO Casino, plus its operator (EGO), licences and welcome offers.

playojo.com
Capture of the PlayOJO Casino website

About

On the PlayOJO Casino site for Canada, we found 2 promotions and a loyalty programme with 9 tiers.

PlayOJO Casino belongs to the EGO affiliate programme. The site launched in 2017. It holds licences from Alcohol and Gaming Commission of Ontario, Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority. The interface is available in 6 languages, including English, Finnish, Norwegian, Swedish. 12 account currencies are listed, including Australian dollars, Canadian dollars, Swiss francs, Danish krone. We list 3 welcome offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Cadeau d'anniversaire

    OJO vous traitera de façon vraiment spécial le jour de votre anniversaire. clin d'œil

  2. 2

    Compétitions exclusives pour membres du CLUB PREMIUM

    Compétitions et tournois exclusifs pour membres du CLUB PREMIUM avec d'excitantes récompenses à gagner. Je lance des compétitions personnelles où mes OJOeurs VIP / du CLUB PREMIUM peuvent gagner de gros prix!

  3. 3

    Gagnez des Super Tours et des Méga Tours

    Lorsque vous jouez sur la Roue d'OJO, vous gagnerez des tours spéciaux qui ont une valeur plus élevée que les Tours gratuits.

  4. 4

    Increased betting limits

    Limites de mise accrues pour les joueurs VIP sur les jeux de table de Casino Live.

  5. 5

    Limites de retrait plus élevées

    Ce qui est à vous est vraiment à vous! Profitez de limites de retrait plus élevées en tant que membre à long terme du Club Premium.

  6. 6

    Promos exclusives

    Profitez d'offres quotidiennes améliorées, dont des Défis, des Offres gratuites, des Tours gratuits et plus. Je donne plus de 35 000 Tours gratuits chaque semaine. Tous les gains sont payés en argent!

  7. 7

    REJOIGNEZ LE CLUB

    Échangez contre des technologies récentes, des bons, des expériences et des voyages de luxe.

  8. 8

    Retraits plus rapides

    Votre gestionnaire de CLUB PREMIUM encouragera l'équipe des paiements à traiter vos gains plus rapidement!

  9. 9

    Un gestionnaire dédié du CLUB PREMIUM

    An A-Lister Manager to keep you sweet and give you the A-list treatment.

Player complaints and reviews in Canada

3,079 records

3,079 of the 11,021 records about PlayOJO Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

41

95% resolved, of those with a known outcome

Total reviews

3,038

Across all review sites

Player rating

3.65 / 5

3,038 ratings by these players

Share of all records

28%

of 11,021 about PlayOJO Casino

What players in Canada say about PlayOJO Casino

Players in Canada have filed 41 complaints and written 3,038 reviews about PlayOJO Casino. That is 28% of the 11,021 records about it from every market. Complaints make up 1.3% of their records, against 5.4% across all markets. Their reviews rate it 3.65 out of 5 on average (3,038 ratings), against 3.02 across all markets. 26% of their rated reviews give one or two stars; across all markets the share is 43%.

The most common problem in their complaints is “Withdrawal delay”: 33% of 40 complaints with a labelled problem (48% across all markets). 95% of their 41 complaints with a known outcome were resolved, against 90% across all markets. In the last 12 months: 12 complaints and 381 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about PlayOJO Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records1.3%5.4%
Resolved, of complaints with a known outcome95%90%
Average review rating, out of 53.653.02
Reviews rated 1–2 stars26%43%
Withdrawal delay, of labelled complaints33%48%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%13
  • Documents rejected or requested again10%4
  • Withdrawal refused10%4
  • Account blocked7.5%3
  • Bonus not credited7.5%3
  • Deposit not credited7.5%3
  • Game malfunction7.5%3
  • Verification delay5%2
  • Other problems13%5
Share of the 40 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal43%17
  • KYC / verification15%6
  • Technical15%6
  • Account7.5%3
  • Bonus7.5%3
  • Deposit7.5%3
  • Payments & refunds2.5%1
  • Responsible gambling2.5%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved95%39
  • Unresolved4.9%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars46%1,395
  • 4 stars20%619
  • 3 stars7.7%233
  • 2 stars4.5%137
  • 1 star22%654
Share of 3,038 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games28%776
  • Withdrawals27%730
  • Customer support26%721
  • Bonuses20%556
  • VIP & loyalty8.1%222
  • Website & app6.8%188
Share of the 2,745 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals19%531
  • Customer support19%529
  • KYC / verification9.3%254
  • Bonuses8.7%239
  • Fairness & RTP8.1%223
  • Trust & licence5.1%139
Share of the 2,745 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261182%3402.73
20255–2722.39
20248–2152.27
20239–4383.48
20222–1,2154.23
20214–4834.2
20201–734.23
20190–1–
20181–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3,033–
Casino Guru325–
AskGamblers9––

Block 11

Latest complaints and reviews

The newest records about PlayOJO Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Documents rejected or requested again

    Unresolved

    Canada · AskGamblers

  • Complaint

    Account blocked

    Resolved

    Canada · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Canada · Casino Guru

43 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about PlayOJO Casino in Canada

What bonuses and promotions does PlayOJO Casino run in Canada?

We read 2 live offers for Canada on the PlayOJO Casino site itself.

Does PlayOJO Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 9 tiers.

How many complaints and reviews about PlayOJO Casino come from players in Canada?

3,079 of the 11,021 complaints and reviews about PlayOJO Casino come from players in Canada. Across all its markets, 592 complaints have a known outcome, and 90% of them were resolved.

Who owns PlayOJO Casino?

PlayOJO Casino is operated by SkillOnNet Ltd. Casinos and runs under the EGO affiliate programme.