Casino profile

Slotstars Casino

Player complaints and reviews about Slotstars Casino, plus its operator (FairSky Partners), licences and welcome offers.

slotstars.com

About

Slotstars Casino belongs to the FairSky Partners affiliate programme. The site launched in 2018. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 8 languages, including English, German, Norwegian, Spanish. 12 account currencies are listed, including Canadian dollars, Euros, British pounds sterling, Norwegian kroner. We list 2 welcome offers.

Slotstars Casino is listed in 12 markets, among them Canada, Germany, Australia and Spain. On the Slotstars Casino site for Australia, we found 3 promotions.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

100% up to €100 + 50 Bonus Spins at Slotstars Casino
Bonus
100%
Max bonus
€100
Min deposit
€10
Wagering
30x(d+b)
Wagering applies to deposit plus bonus.
125 Free Spins at Slotstars Casino
Free spins
125
Min deposit
£10

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

BECOME A VIP Become a VIP at slotstars and get great advantage of offers DETAILS
How many levels does the VIP Lounge have?
The VIP Lounge at Slotstars has 6 levels. The higher the level you achieve the better the benefits will be for you throughout the month.
How do I get into a higher level?
You will accumulate VIP points with every…
Read in full
BECOME A VIP Become a VIP at slotstars and get great advantage of offers DETAILS
How many levels does the VIP Lounge have?
The VIP Lounge at Slotstars has 6 levels. The higher the level you achieve the better the benefits will be for you throughout the month.
How do I get into a higher level?
You will accumulate VIP points with every wager on all games. At the beginning of every month your VIP Points of the previous month are evaluated and based on your total, you will be assigned a level for the current month.
What are VIP Points?
VIP Points are accumulated with every wager on all games and determine which level you will be assigned to each month so that you may receive your monthly benefits.
How are VIP Points calculated?
VIP Points are accumulated when a player wagers in the Casino. There are different ratios for different games. Click here to see the table.
What do I get for reaching a higher level?
If you reach a higher level, you will be entitled to all the benefits listed in the Benefits Table.
What happens if I do not play for a month?
You can only drop one level per month.
For example, if you are on Platinum Level the lowest level you can be on the following month is Gold. We will always make exceptions for special members so contact us if you have any queries.
In which level do I start?
Every player starts in level Bronze.
When are the levels evaluated?
On the 1st of each calendar month, the VIP Points for the previous month are checked and players will be assigned their level for the current month.
How many points are necessary to get to Level Platinum?
The following table shows the VIP levels and the required monthly points to reach and maintain each Level.
Bronze
Silver
Gold
Platinum
Diamond
Red Diamond
Monthly entry levels
0 - 400 Points
401 - 1000 Points
1001 - 2000 Points
2001 - 20000 Points
20001 - 80000 Points
80000+ Points
What are the rewards for each level?
To see what benefits you are eligible for please have a look at our VIP Benefits Table.
Where can I see my current VIP Points?
Your current points balance is displayed in the Casino lobby next to your Real Money Balance. You may find your current VIP Points counter in the VIP section within the Cashier.
How can I see which level I am in?
You can see your current VIP level in the VIP section within the Cashier.
VIP account management benefits are subject to initial and regular assessment of your financial circumstances.
DAILY PICKS Get new offers everyday! DETAILS
Home
Games
Popular
Featured
SLOT GAMES
BINGO
JACKPOTS
OTHERS
TOURNAMENTS Play free rolls or buy tickets The best casino tournaments with great prizes DETAILS
Home
Games
Popular
Featured
SLOT GAMES
BINGO
JACKPOTS
OTHERS

Player Intelligence

207 records

What players report about Slotstars Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

75% resolved, of those with a known outcome

Total reviews

203

Across all review sites

Player rating

3.93 / 5

Trustpilot 2.5 · AskGamblers 4.8 · Tribuna 4.5

GEO markets

Countries stated on 82% of records

Slotstars Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Slotstars Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 4 complaints and 203 reviews about Slotstars Casino on 5 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 26 reviews.

Reviewers give Slotstars Casino 2.98 out of 5 on average over 203 rated reviews, against 3.44 across all brands. 48% of the ratings are four or five stars, and 46% are one or two. The review sites’ own scores average 3.93 out of 5 across 3 sites. By that score, Slotstars Casino ranks 920th of 4,286 rated casinos. Reviewers most often praise “Games” (52 reviews), “Website & app” (44 reviews) and “Withdrawals” (29 reviews). The most common criticism concerns “Withdrawals” (71 reviews), “Customer support” (70 reviews) and “KYC / verification” (29 reviews).

The countries players state most often are United Kingdom (71%), Sweden (10%) and Ireland (5.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Slotstars Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the user-friendly design and fast deposits and withdrawals, which enhance their gaming experience. The wide variety of games, particularly slots, and attractive bonuses also contribute to a positive impression of the casino.

Many players are frustrated with slow withdrawal processes and account issues, which can dampen the excitement of winning. Additionally, some find the bonus terms and loyalty rewards to be less appealing compared to other casinos.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20222023202420252026

Complaints count

Period	Value
2022	1
2023	2
2024	0
2025	0
2026	1

Block 02

Complaint categories

Account25%1
Deposit25%1
KYC / verification25%1
Withdrawal25%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved75%3
Unresolved25%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

107

202120222023202420252026

Reviews count

Period	Value
2021	2
2022	10
2023	107
2024	17
2025	44
2026	23

Block 05

Review stars

How the rated reviews split by star.

5 stars41%83
4 stars7.4%15
3 stars5.4%11
2 stars3.4%7
1 star43%87

Share of 203 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games29%52
Website & app24%44
Withdrawals16%29
Bonuses14%26
Customer support12%22
Deposits & payment methods7.7%14

Share of the 181 reviews that name at least one aspect.reviews

Criticised

Withdrawals39%71
Customer support39%70
KYC / verification16%29
Bonuses14%26
Account11%20
Trust & licence10%19

Share of the 181 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.02

1.47

4.37

2.31

202120222023202420252026

Rating history

Period	Value
2021	1
2022	1
2023	3.02
2024	1.47
2025	4.37
2026	2.31

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom71%121
Sweden10%17
Ireland5.3%9
Denmark2.9%5
Finland2.9%5
Canada1.8%3
Spain1.2%2
United States1.2%2
Australia0.6%1
Gibraltar0.6%1
Other countries2.4%4

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	1	–	23	2.3
2025	0	–	44	4.38
2024	0	–	17	–
2023	2	–	107	3.02
2022	1	–	10	–
2021	0	–	2	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	163	2.5 / 5
AskGamblers	–	33	4.8 / 5
Casino Guru	3	4	–
Tribuna	–	3	4.5 / 5
CasinoReviews	1	–	–

Block 11

Latest complaints and reviews

The newest records about Slotstars Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 30, 2026
2.0 of 5 stars
Tribuna
ReviewOct 14, 2026
3.0 of 5 stars
Tribuna
ComplaintSep 10, 2026
Deposit not credited
Resolved
Finland · Casino Guru
ComplaintAug 14, 2023
Verification delay
Resolved
Spain · Casino Guru
ComplaintJan 27, 2023
Account blocked
Resolved
CasinoReviews

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Slotstars Casino

Who owns Slotstars Casino?

Slotstars Casino is operated by SkillOnNet Ltd. Casinos and runs under the FairSky Partners affiliate programme.

Is Slotstars Casino licensed?

Yes. Slotstars Casino holds 4 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.

When was Slotstars Casino founded?

Slotstars Casino launched in 2018.

Which currencies does Slotstars Casino accept?

Currencies listed for Slotstars Casino: Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, US dollars, Australian dollars, Swiss francs and 4 more. Its site is available in 8 languages: English, German, Norwegian, Spanish and 4 more.

What welcome bonuses does Slotstars Casino offer?

2 welcome offers are listed for Slotstars Casino. The first on the list is “100% up to €100 + 50 Bonus Spins at Slotstars Casino”, with a 30× wagering requirement.

Which countries is Slotstars Casino available in?

Slotstars Casino is listed in 12 markets: Australia, Canada, Finland, Germany, New Zealand, Norway, Portugal, South Africa and 4 more.

What bonuses and promotions does Slotstars Casino run in Australia?

We read 3 live offers for Australia on the Slotstars Casino site itself.

What do players say about Slotstars Casino?

Players have filed 4 complaints and written 203 reviews about Slotstars Casino. Players rate Slotstars Casino 3.93 out of 5 on average across the 3 sites that publish one.

What do players like and dislike about Slotstars Casino?

Praised most: “Games”, “Website & app” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 48% of the rated reviews give four or five stars, and 46% give one or two.

How many complaints has Slotstars Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Slotstars Casino.

Where do Slotstars Casino’s players come from?

The countries named most often in complaints and reviews about Slotstars Casino are United Kingdom (71%), Sweden (10%) and Ireland (5.3%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.