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Casino profile

NetBet Casino in United Kingdom

Player complaints and reviews about NetBet Casino, plus its operator (Live Partners), licences and welcome offers.

casino.netbet.com
Capture of the NetBet Casino website

About

On the NetBet Casino site for United Kingdom, we found a loyalty programme with 3 tiers. In United Kingdom, NetBet Casino accepts 14 payment methods, among them Apple Pay, AstroPay, ecoPayz and Google Pay.

NetBet Casino belongs to the Live Partners affiliate programme. The site launched in 2001. It holds licences from Alderney Gambling Control Commission, Malta Gaming Authority, Romanian National Gambling Office, UK Gambling Commission. The interface is available in 8 languages, including English, German, Japanese, Spanish. 4 account currencies are listed: Canadian dollars, Euros, British pounds sterling, US dollars. We list 2 welcome offers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Enjoy Exclusive Rewards

    3
    Cash, Free Bets, Rakeback. The higher your level, the better the rewards.

  2. 2

    Level-Up Instantly

    2
    Unlock rewards in real time with no waiting.

  3. 3

    Play To Earn XP

    1
    Gain XP every time you play.

Payment methods

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Apple Pay

    E-wallet

    –

  • AstroPay

    E-wallet

    –

  • ecoPayz

    E-wallet

    –

  • Google Pay

    E-wallet

    –

  • Mastercard

    Card

    –

  • Moneybite

    Other

    –

  • MuchBetter

    E-wallet

    –

  • Neteller

    E-wallet

    –

  • PayPal

    E-wallet

    –

  • Paysafecard

    Voucher

    –

  • Skrill

    E-wallet

    –

  • TrueLayer

    Bank transfer

    –

  • Trustly

    Bank transfer

    –

  • Visa

    Card

    –

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in United Kingdom

2,235 records

2,235 of the 5,625 records about NetBet Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

43

93% resolved, of those with a known outcome

Total reviews

2,192

Across all review sites

Player rating

3.56 / 5

2,192 ratings by these players

Share of all records

40%

of 5,625 about NetBet Casino

What players in United Kingdom say about NetBet Casino

Players in United Kingdom have filed 43 complaints and written 2,192 reviews about NetBet Casino. That is 40% of the 5,625 records about it from every market. Complaints make up 1.9% of their records, against 4.9% across all markets. Their reviews rate it 3.56 out of 5 on average (2,192 ratings), against 3.73 across all markets. 32% of their rated reviews give one or two stars; across all markets the share is 29%.

The most common problem in their complaints is “Withdrawal delay”: 62% of 37 complaints with a labelled problem (47% across all markets). 93% of their 43 complaints with a known outcome were resolved, against 83% across all markets. In the last 12 months: no complaints and 401 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about NetBet Casino in United Kingdom, or compare the market with another one.

United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records1.9%4.9%
Resolved, of complaints with a known outcome93%83%
Average review rating, out of 53.563.73
Reviews rated 1–2 stars32%29%
Withdrawal delay, of labelled complaints62%47%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20142015201620172018201920202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay62%23
  • Documents rejected or requested again8.1%3
  • Withdrawal refused8.1%3
  • Account closed5.4%2
  • Wagering terms5.4%2
  • Account blocked2.7%1
  • Verification delay2.7%1
  • Refund2.7%1
  • Other problems2.7%1
Share of the 37 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal65%28
  • KYC / verification14%6
  • Account7%3
  • Bonus4.7%2
  • Other4.7%2
  • Payments & refunds2.3%1
  • Technical2.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%40
  • Unresolved7%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars54%1,186
  • 4 stars9.9%218
  • 3 stars3.6%80
  • 2 stars2.9%63
  • 1 star29%645
Share of 2,192 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support42%866
  • Games16%324
  • Bonuses15%310
  • Withdrawals11%223
  • Website & app8.8%180
  • KYC / verification2.3%46
Share of the 2,040 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals20%414
  • Customer support14%292
  • Bonuses11%226
  • KYC / verification10%203
  • Fairness & RTP7.1%144
  • Account5.6%115
Share of the 2,040 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–3183.81
20250–5213.83
20241–3133.03
20232–1203.55
20220–1864.39
20212–1153.0
20201–481.83
20192–361.72
201811100%811.63
20176–1012.5
201611100%2464.23
20154–1074.6
20143–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2,192–
AskGamblers41––
Casino Guru2––

Block 11

Latest complaints and reviews

The newest records about NetBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

29 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about NetBet Casino in United Kingdom

Which payment methods does NetBet Casino accept in United Kingdom?

The NetBet Casino cashier for United Kingdom lists 14 payment methods: Apple Pay, AstroPay, ecoPayz, Google Pay, Mastercard, Moneybite and 8 more.

Does NetBet Casino have a loyalty programme in United Kingdom?

Yes. Its loyalty programme for United Kingdom has 3 tiers.

How many complaints and reviews about NetBet Casino come from players in United Kingdom?

2,235 of the 5,625 complaints and reviews about NetBet Casino come from players in United Kingdom. Across all its markets, 275 complaints have a known outcome, and 83% of them were resolved.

Who owns NetBet Casino?

NetBet Casino is operated by NetBet Enterprises Limited and runs under the Live Partners affiliate programme.