Casino profile
Heats Casino
Player reviews and complaints from independent sites, alongside the facts we have recorded about Heats Casino and its operator (Big Time Partners).
Profile
- Website
- heatscasino.com
- Established
- 2024
- Operator
- Big Time Partnersaffiliate programme
- Company
- ANJ OF GOLD LIMITADA
- Licences
- Languages
- English
- Polish
- Danish
- Finnish
- Norwegian
- German
- Italian
- Russian
- Spanish
- Portuguese
- French
- Turkish
- Hebrew
- Arabic
- Japanese
- Korean
- Chinese
- Hindi
- Currencies
- Canadian dollars
- Euros
- Argentine pesos
- Australian dollars
- Brazilian reals
- Swiss francs
- Chilean pesos
- Czech Republic korunas
- Danish krone
- British pounds sterling
- Bulgarian leva
- Israeli new sheqels
- Indian rupees
- Mexican pesos
- Norwegian kroner
- New Zealand dollars
- Polish zlotys
- Swedish kronor
- Peruvian nuevos soles
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Litecoin
- Dogecoin
- Ripple
- TRON
- ADA
- US dollars
- USD Coin Show more
About
Heats Casino is an online casino operating under the Big Time Partners affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 18 languages, among them English, Polish, Danish, Finnish. Accounts can be held in 30 currencies — Canadian dollars, Euros, Argentine pesos, Australian dollars.
Markets
This brand is listed in 27 markets. Pick one to see what it offers there.
Player Intelligence
332 records
What players report about Heats Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
47
98% resolved, of those with a known outcome
Total reviews
285
Across all review sites
Player rating
3.73 / 5
Trustpilot 2.9 · AskGamblers 4.55
GEO markets
37
Countries stated on 60% of records
AI-generated summary of player reviews
Players appreciated the decent game selection and the accessibility of live chat support. They also liked the wager-free cashback and the variety of withdrawal and deposit methods available.
Players disliked the misleading nature of bonuses and the issues with game functionality, particularly with Play'n GO titles. Additionally, there were concerns about the lack of responsible gambling practices and the site's approach to account management.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Block 02
Complaint categories
- KYC / verification37%17
- Account20%9
- Responsible gambling15%7
- Withdrawal11%5
- Bonus6.5%3
- Technical2.2%1
- Deposit2.2%1
- Other2.2%1
- Payments & refunds2.2%1
- Customer support2.2%1
Block 03
Complaint status
- Resolved96%45
- Open2.1%1
- Unresolved2.1%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
