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Casino RedKings

Player complaints and reviews about Casino RedKings, plus its operator (EGO), licences and welcome offers.

redkings.com
Capture of the Casino RedKings website

About

Casino RedKings belongs to the EGO affiliate programme. The site launched in 2006. It holds licences from Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 18 languages, including Bulgarian, Croatian, Czech, Danish. 9 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Norwegian kroner. We list 2 welcome offers.

Casino RedKings is listed in 15 markets, among them Canada, Germany, France and Belgium. On the Casino RedKings site for Australia, we found 4 promotions and a loyalty programme with 6 tiers.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    VIP CLUB

    When you become a RedKings VIP Club member, you will enjoy the very best we have to offer. With multiple new and regular exclusive offers, and a personal account manager to help you get the most out of your VIP status, you’re in control of the type of experience you want.

  2. 2

    PERSONAL ACCOUNT MANAGER

    You are always valued as one of our VIPs and your personal account manager will see to it that you’re enjoying the best VIP experience. They are your personal guide, ready to communicate with you and ever-dedicated to delivering a one-of-a-kind VIP experience with customized offers suited to you.

  3. 3

    EXCLUSIVE & PERSONALIZED REWARDS

    One of the biggest perks of being a VIP is you can treat yourself to daily offers that are uniquely tailored to you. Ever-changing unique promotions and perks that include free offers, access to exclusive events, challenges and more, means that amazing benefits are always ready and waiting for you!

  4. 4

    FASTER WITHDRAWALS

    Your personal account manager will help to speed along your withdrawals via our Fast Track Withdrawals System. As a VIP, you get exclusive access to this system, which covers a variety of payment methods. Contact your personal account manager for further information.

  5. 5

    LUXURY GIFTS

    We have plenty of special ways to make sure your are enjoying the VIP experience. As a VIP you’ll have the chance to win amazing trips to dream destinations like Paris or Dubai, brand new high-quality TV’s, Laptops, Mobile Phones, Tablets, and other perks like Mega Spins and Cash Rewards (money)! Plus, you could find yourself receiving VIP tickets to the biggest music concerts and the best sporting events around.

  6. 6

    EXCLUSIVE VIP TOURNAMENTS

    Get on the top of the leaderboard for your chance to win attractive prizes! We will offer you places in premium tournaments that are exclusively reserved for our VIPs. These tournaments are unlike any of our usual competitions too. The VIP-only events offer big, bold and brilliant prizes that you’ll definitely want the chance to play for!

Player Intelligence

63 records

What players report about Casino RedKings on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

10

70% resolved, of those with a known outcome

Total reviews

53

Across all review sites

Player rating

3.17 / 5

AskGamblers 2.8 · Trustpilot 2.0 · casino.ru 4.7

GEO markets

8

Countries stated on 24% of records

Casino RedKings complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casino RedKings, the way Player Intelligence PRO computes it.

Since 2012, players have posted 10 complaints and 53 reviews about Casino RedKings on 6 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted no reviews.

The problem players report most often is “Withdrawal delay”: 30% of the 10 complaints with a labelled problem. Next come “Withdrawal refused” (20%) and “Account blocked” (10%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.

Of the 10 complaints with a known outcome, 70% were resolved, against 59% across all brands. That puts Casino RedKings 1,155th of 1,917 casinos with at least 10 such complaints.

Reviewers give Casino RedKings 2.47 out of 5 on average over 39 rated reviews, against 3.44 across all brands. 36% of the ratings are four or five stars, and 41% are one or two. The review sites’ own scores average 3.17 out of 5 across 3 sites. By that score, Casino RedKings ranks 2,244th of 4,286 rated casinos. Reviewers most often praise “Games” (21 reviews), “Bonuses” (20 reviews) and “Customer support” (15 reviews). The most common criticism concerns “Bonuses” (15 reviews), “Customer support” (14 reviews) and “Withdrawals” (10 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casino RedKings: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay30%3
  • Withdrawal refused20%2
  • Account blocked10%1
  • Account not closed on request10%1
  • Bonus winnings confiscated10%1
  • Missing funds10%1
  • Game malfunction10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal50%5
  • Account20%2
  • Bonus10%1
  • Payments & refunds10%1
  • Technical10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved70%7
  • Unresolved30%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casino RedKings against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casino RedKings against the market
MeasureCasino RedKingsAll brands
Complaints resolved70%59%
Average review rating2.473.44
Complaints per 100 reviews18.926.4
Share of “Withdrawal” complaints50%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20122013201420152016201720182019202020212022202320242025
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars10%4
  • 4 stars26%10
  • 3 stars23%9
  • 2 stars5.1%2
  • 1 star36%14
Share of 39 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games40%21
  • Bonuses38%20
  • Customer support29%15
  • Website & app17%9
  • Withdrawals15%8
  • Deposits & payment methods7.7%4
Share of the 52 reviews that name at least one aspect.reviews

Criticised

  • Bonuses29%15
  • Customer support27%14
  • Withdrawals19%10
  • Games12%6
  • Website & app12%6
  • Fairness & RTP9.6%5
Share of the 52 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201420152016201720182019202020212022202320242025
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom40%6
  • Germany13%2
  • Russia13%2
  • Belarus6.7%1
  • Finland6.7%1
  • Hungary6.7%1
  • Norway6.7%1
  • Serbia6.7%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–0–
20250–2–
20240–1–
20230–4–
20221–2–
20210–3–
20200–2–
20191–4–
20180–3–
20172–1–
20161–7–
20151–6–
20143–6–
20130–11–
20120–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers7372.8 / 5
Trustpilot–102.0 / 5
latestcasinobonuses.bet–4–
Casino Guru21–
casino.ru–14.7 / 5
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Casino RedKings as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Game malfunction

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Finland · Trustpilot

  • Review

    2.0 of 5 stars

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, casino.ru.

Questions about Casino RedKings

Who owns Casino RedKings?

Casino RedKings is operated by SkillOnNet Ltd. Casinos and runs under the EGO affiliate programme.

Is Casino RedKings licensed?

Yes. Casino RedKings holds 3 licences: Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.

When was Casino RedKings founded?

Casino RedKings launched in 2006.

Which currencies does Casino RedKings accept?

Currencies listed for Casino RedKings: Australian dollars, Canadian dollars, Euros, Norwegian kroner, British pounds sterling, Russian rubles, South African Rand, US dollars and 1 more. Its site is available in 18 languages: Bulgarian, Croatian, Czech, Danish and 14 more.

What welcome bonuses does Casino RedKings offer?

2 welcome offers are listed for Casino RedKings. The first on the list is “100% up to €100 + 15 Extra Spins on Wolf Gold Slot at Casino RedKings”, with a 30× wagering requirement.

Which countries is Casino RedKings available in?

Casino RedKings is listed in 15 markets: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Finland, France and 7 more.

What bonuses and promotions does Casino RedKings run in Australia?

We read 4 live offers for Australia on the Casino RedKings site itself.

Does Casino RedKings have a loyalty programme in Australia?

Yes. Its loyalty programme for Australia has 6 tiers.

What do players say about Casino RedKings?

Players have filed 10 complaints and written 53 reviews about Casino RedKings. Players rate Casino RedKings 3.17 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Casino RedKings?

“Withdrawal delay” – 30% of the 10 complaints about Casino RedKings with a labelled problem. Followed by “Withdrawal refused” (20%) and “Account blocked” (10%).

Do players report withdrawal problems at Casino RedKings?

Withdrawals are the topic of 5 complaints about Casino RedKings: 50% of the 10 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them).

Does Casino RedKings resolve player complaints?

70% of the 10 complaints about Casino RedKings with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casino RedKings is 1,155th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Casino RedKings?

Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 36% of the rated reviews give four or five stars, and 41% give one or two.

How many complaints has Casino RedKings received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Casino RedKings.