100% up to £25 + 50 Bonus Spins at EUcasino
- Bonus
- 100%
- Max bonus
- £25
- Free spins
- 50
- Min deposit
- £10
- Wagering
- 10xb
- Max bet
- £5
Wagering applies to the bonus amount.
Casino profile
EUcasino
Player complaints and reviews about EUcasino, plus its operator (EGO), licences and welcome offers.
eucasino.com
Profile
- Website
- eucasino.com
- Established
- 2009
- Operator
- EGOaffiliate programme
- Company
- SkillOnNet Ltd. Casinos
- Licences
- Languages
- Finnish
- German
- Norwegian
- Slovenian
- English
- Swedish
- French
- Danish
- Currencies
- Australian dollars
- Canadian dollars
- Norwegian kroner
- British pounds sterling
- Russian rubles
- Swedish kronor
- US dollars
- South African Rand
- Euros
- Danish krone
About
EUcasino belongs to the EGO affiliate programme. The site launched in 2009. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 8 languages, including Finnish, German, Norwegian, Slovenian. 10 account currencies are listed, including Australian dollars, Canadian dollars, Norwegian kroner, British pounds sterling. We list 2 welcome offers.
EUcasino is listed in 11 markets, among them Canada, Germany, France and Belgium. On the EUcasino site for Netherlands, we found 6 promotions and a loyalty programme with 1 tier.
Markets
This brand is listed in 11 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 100 Bonus Spins at EUcasino
- Bonus
- 100%
- Min deposit
- €10
- Wagering
- 60x
Promotions
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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Loyalty programme
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
JACKPOT
Games Live Casino Jackpot Promotions Vip Club About us Help English (GB)Log
Player Intelligence
68 records
What players report about EUcasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
10
50% resolved, of those with a known outcome
Total reviews
58
Across all review sites
Player rating
2.69 / 5
AskGamblers 3.75 · Trustpilot 2.2 · affgambler.ru 2.13
GEO markets
7
Countries stated on 21% of records
EUcasino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about EUcasino, the way Player Intelligence PRO computes it.
Since 2009, players have posted 10 complaints and 58 reviews about EUcasino on 6 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.
Complaints about “KYC / verification” make up 20% of those with a topic, against 5% across all brands.
Of the 10 complaints with a known outcome, 50% were resolved, against 59% across all brands. That puts EUcasino 1,572nd of 1,917 casinos with at least 10 such complaints.
Reviewers give EUcasino 3.37 out of 5 on average over 43 rated reviews, against 3.44 across all brands. 60% of the ratings are four or five stars, and 23% are one or two. The review sites’ own scores average 2.69 out of 5 across 3 sites. By that score, EUcasino ranks 2,970th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (32 reviews), “Games” (31 reviews) and “Customer support” (17 reviews). The most common criticism concerns “Games” (10 reviews), “Bonuses” (8 reviews) and “Withdrawals” (8 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about EUcasino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
4
20092010201120122013201420152016201720182019202020212022
| Period | Value |
|---|---|
| 2009 | 1 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 0 |
| 2014 | 0 |
| 2015 | 0 |
| 2016 | 0 |
| 2017 | 4 |
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 0 |
| 2022 | 2 |
Block 02
Complaint categories
- KYC / verification20%2
- Payments & refunds20%2
- Withdrawal20%2
- Account10%1
- Bonus10%1
- Deposit10%1
- Technical10%1
Block 03
Complaint status
- Resolved50%5
- Unresolved50%5
Block 04
EUcasino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | EUcasino | All brands |
|---|---|---|
| Complaints resolved | 50% | 59% |
| Average review rating | 3.37 | 3.44 |
| Complaints per 100 reviews | 17.2 | 26.4 |
| Share of “KYC / verification” complaints | 20% | 5% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 05
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
14
20122013201420152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2012 | 2 |
| 2013 | 14 |
| 2014 | 4 |
| 2015 | 8 |
| 2016 | 7 |
| 2017 | 1 |
| 2018 | 10 |
| 2019 | 4 |
| 2020 | 4 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 1 |
Block 06
Review stars
How the rated reviews split by star.
- 5 stars30%13
- 4 stars30%13
- 3 stars16%7
- 2 stars7%3
- 1 star16%7
Block 07
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Bonuses56%32
- Games54%31
- Customer support30%17
- Website & app23%13
- Deposits & payment methods11%6
- Withdrawals11%6
Criticised
- Games18%10
- Bonuses14%8
- Withdrawals14%8
- Fairness & RTP12%7
- Website & app11%6
- Customer support7%4
Block 08
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
3.25
3.81
3.42
3
3.3
3.12
3.88
5
4
1
5
2013201420152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2013 | 1 |
| 2014 | 3.25 |
| 2015 | 3.81 |
| 2016 | 3.42 |
| 2017 | 3 |
| 2018 | 3.3 |
| 2019 | 3.12 |
| 2020 | 3.88 |
| 2021 | 5 |
| 2022 | 4 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 5 |
Block 09
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Denmark50%7
- Germany14%2
- Croatia14%2
- Belarus7.1%1
- United Kingdom7.1%1
- Slovakia7.1%1
Block 10
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2025 | 0 | – | 1 | – |
| 2024 | 0 | – | 1 | – |
| 2022 | 2 | – | 1 | – |
| 2021 | 0 | – | 1 | – |
| 2020 | 1 | – | 4 | – |
| 2019 | 1 | – | 4 | – |
| 2018 | 1 | – | 10 | – |
| 2017 | 4 | – | 1 | – |
| 2016 | 0 | – | 7 | – |
| 2015 | 0 | – | 8 | – |
| 2014 | 0 | – | 4 | – |
| 2013 | 0 | – | 14 | – |
| 2012 | 0 | – | 2 | – |
| 2009 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 11
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 7 | 40 | 3.75 / 5 |
| Trustpilot | – | 10 | 2.2 / 5 |
| affgambler.ru | 1 | 4 | 2.13 / 5 |
| latestcasinobonuses.bet | – | 4 | – |
| Casino Guru | 1 | – | – |
| Casinomeister | 1 | – | – |
Block 12
Latest complaints and reviews
The newest records about EUcasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Germany · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Withdrawal limits
ResolvedDenmark · Casino Guru
- Complaint
Payments & refunds
UnresolvedRussia · affgambler.ru
- Complaint
Bonus winnings confiscated
Resolved
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot, affgambler.ru.
Questions about EUcasino
Who owns EUcasino?
EUcasino is operated by SkillOnNet Ltd. Casinos and runs under the EGO affiliate programme.
Is EUcasino licensed?
Yes. EUcasino holds 4 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.
When was EUcasino founded?
EUcasino launched in 2009.
Which currencies does EUcasino accept?
Currencies listed for EUcasino: Australian dollars, Canadian dollars, Norwegian kroner, British pounds sterling, Russian rubles, Swedish kronor, US dollars, South African Rand and 2 more. Its site is available in 8 languages: Finnish, German, Norwegian, Slovenian and 4 more.
What welcome bonuses does EUcasino offer?
2 welcome offers are listed for EUcasino. The first on the list is “100% up to £25 + 50 Bonus Spins at EUcasino”, with a 10× wagering requirement.
Which countries is EUcasino available in?
EUcasino is listed in 11 markets: Australia, Belgium, Canada, Finland, France, Germany, Norway, Slovenia and 3 more.
What bonuses and promotions does EUcasino run in Netherlands?
We read 6 live offers for Netherlands on the EUcasino site itself.
Does EUcasino have a loyalty programme in Netherlands?
Yes. Its loyalty programme for Netherlands has 1 tier.
What do players say about EUcasino?
Players have filed 10 complaints and written 58 reviews about EUcasino. Players rate EUcasino 2.69 out of 5 on average across the 3 sites that publish one.
Do players report withdrawal problems at EUcasino?
Withdrawals are the topic of 2 complaints about EUcasino: 20% of the 10 with a topic. The most common withdrawal problem is “Withdrawal limits” (50% of them).
Does EUcasino resolve player complaints?
50% of the 10 complaints about EUcasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, EUcasino is 1,572nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about EUcasino?
Praised most: “Bonuses”, “Games” and “Customer support”. Criticised most: “Games”, “Bonuses” and “Withdrawals”. 60% of the rated reviews give four or five stars, and 23% give one or two.
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with EUcasino, and ones players rate about the same.
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