Casino profile
Player complaints and reviews about ZenBetting Casino, plus its operator (ZenBetting Affiliates), licences and welcome offers.
ZenBetting Casino belongs to the ZenBetting Affiliates affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 18 languages, including English, Russian, Chinese, French. 12 account currencies are listed, including Euros, US dollars, British pounds sterling, Russian rubles.
ZenBetting Casino is listed in 21 markets, among them Canada, Germany, France and Belgium. On the ZenBetting Casino site for Italy, we found 6 welcome bonuses.
This brand is listed in 21 markets. Pick one to see what it offers there.
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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46 records
What players report about ZenBetting Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
22
68% resolved, of those with a known outcome
Total reviews
24
Across all review sites
Player rating
3.18 / 5
AskGamblers 3.45 · Trustpilot 2.9
GEO markets
9
Countries stated on 24% of records
Every figure below is computed from the complaints and reviews collected about ZenBetting Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 22 complaints and 24 reviews about ZenBetting Casino on 4 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted no reviews.
The problem players report most often is “Account blocked”: 11% of the 18 complaints with a labelled problem. Next come “Bonus winnings confiscated” (11%) and “Game malfunction” (11%). Complaints about “Technical” make up 27% of those with a topic, against 8.2% across all brands.
Of the 22 complaints with a known outcome, 68% were resolved, against 59% across all brands. That puts ZenBetting Casino 1,232nd of 1,917 casinos with at least 10 such complaints.
Reviewers give ZenBetting Casino 3.04 out of 5 on average over 24 rated reviews, against 3.44 across all brands. 58% of the ratings are four or five stars, and 33% are one or two. The review sites’ own scores average 3.18 out of 5 across 2 sites. By that score, ZenBetting Casino ranks 2,233rd of 4,286 rated casinos. Reviewers most often praise “Games” (16 reviews), “Website & app” (13 reviews) and “Bonuses” (8 reviews). The most common criticism concerns “Bonuses” (6 reviews), “Customer support” (6 reviews) and “Withdrawals” (6 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about ZenBetting Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2019 | 2 |
| 2020 | 7 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 1 |
| 2026 | 1 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | ZenBetting Casino | All brands |
|---|---|---|
| Complaints resolved | 68% | 59% |
| Average review rating | 3.04 | 3.44 |
| Complaints per 100 reviews | 91.7 | 26.4 |
| Share of “Technical” complaints | 27% | 8.2% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2020 | 7 |
| 2021 | 7 |
| 2022 | 5 |
| 2023 | 3 |
| 2024 | 2 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2020 | 3.93 |
| 2021 | 2.65 |
| 2022 | 3 |
| 2023 | 2.17 |
| 2024 | 2.75 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 0 | – |
| 2025 | 1 | – | 0 | – |
| 2024 | 2 | – | 2 | – |
| 2023 | 4 | – | 3 | – |
| 2022 | 3 | – | 5 | – |
| 2021 | 2 | – | 7 | – |
| 2020 | 7 | – | 7 | – |
| 2019 | 2 | – | 0 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 10 | 20 | 3.45 / 5 |
| Casino Guru | 6 | 2 | – |
| CasinoReviews | 6 | – | – |
| Trustpilot | – | 2 | 2.9 / 5 |
Block 13
The newest records about ZenBetting Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
Bonus not credited
ResolvedDeposit refund
ResolvedPoland · Casino Guru
1.0 of 5 stars
Russia · Trustpilot
Game malfunction
UnresolvedIreland · Casino Guru
1.0 of 5 stars
Lithuania · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
ZenBetting Casino is operated by RR Investments N.V. and runs under the ZenBetting Affiliates affiliate programme.
Yes. ZenBetting Casino holds a licence from Curacao Gaming Control Board.
ZenBetting Casino launched in 2017.
Currencies listed for ZenBetting Casino: Euros, US dollars, British pounds sterling, Russian rubles, Moldovan lei, Kazakhstani tenges, Polish zlotys, Norwegian kroner and 4 more. Its site is available in 18 languages: English, Russian, Chinese, French and 14 more.
ZenBetting Casino is listed in 21 markets: Australia, Austria, Azerbaijan, Belgium, Canada, China, Croatia, Finland and 13 more.
We read 6 live offers for Italy on the ZenBetting Casino site itself.
Players have filed 22 complaints and written 24 reviews about ZenBetting Casino. Players rate ZenBetting Casino 3.18 out of 5 on average across the 2 sites that publish one.
“Account blocked” – 11% of the 18 complaints about ZenBetting Casino with a labelled problem. Followed by “Bonus winnings confiscated” (11%) and “Game malfunction” (11%).
Withdrawals are the topic of 4 complaints about ZenBetting Casino: 18% of the 22 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).
68% of the 22 complaints about ZenBetting Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, ZenBetting Casino is 1,232nd. Open complaints and complaints closed without an outcome are left out.
Praised most: “Games”, “Website & app” and “Bonuses”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 58% of the rated reviews give four or five stars, and 33% give one or two.
In the 12 months to November 4, 2026, players filed 1 complaint about ZenBetting Casino.
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Casinos that share a market, a licence or an operator with ZenBetting Casino, and ones players rate about the same.
Casinos whose player rating is closest to that of ZenBetting Casino.
