140% up to €1000 at Lucy's Casino
- Bonus
- 140%
- Max bonus
- €1000
- Min deposit
- €25
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
Player complaints and reviews about Lucy's Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

Lucy's Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Finnish, German, Norwegian. 9 account currencies are listed, including Euros, US dollars, British pounds sterling, Norwegian kroner. We list 5 welcome offers.
Lucy's Casino is listed in 11 markets, among them Canada, Germany, Australia and United Kingdom. On the Lucy's Casino site for Norway, we found 25 promotions. In Norway, Lucy's Casino accepts one payment method, Payments & Withdraws. The registration form for Norway has 5 fields: e-mail, password, repeat password, currency and promo code.
The company that holds the Curaçao licence for Lucy's Casino, as the licence register names it.
This brand is listed in 11 markets. Pick one to see what it offers there.
5 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Wagering applies to deposit plus bonus.
Wagering applies to deposit plus bonus.
Wagering applies to deposit plus bonus.
Wagering applies to deposit plus bonus.
25 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
WELCOME CASINO PACKAGE
Make the most of your Welcome Casino Package with up to kr20000 in Casino Bonuses and 1000 Free Spins on "Bigger Bass Splash" across your first three deposits! •125% 1st Deposit Casino Bonus up to kr7500 & 250 FS
•100% 2nd Deposit…
ENDORPHINA MEGA SPINS
Play your favourite Endorphina slots from 11/08 to 18/08 and unlock hundreds of High Bet Free Spins on "Lucky Streak 3" with ONLY x25 wagering. The more you wager, the more you unlock! Claim:
• 350 High Bet Free Spins for wagering at…
WELCOME SPORTS BONUS
The welcome Sports Bonus 100% up to kr1000 is available upon depositing kr250 or more. How it works:
1
Choose your preferred payment option
2
Select this promotion from the drop-down list
3
Deposit kr250 or more, and we`ll add your…
WELCOME SPORTS FREEBET
Experience endless sports action with our kr250 Welcome Sports Freebet when depositing kr250! How it works:
1
Choose your preferred payment option
2
Select this promotion from the drop-down list
3
Make a deposit. Get your Bonus and…
WELCOME CRYPTO COMBO
Your Crypto Welcome starts HERE! Get a 150% up to 1 BTC Bonus PLUS 150 FS on "Reels of Wealth" when you make your first deposit using Crypto. This is how it works:
1
Choose Crypto as your payment method
2
Deposit kr350 or more in…
SEASON OF LEGENDS BY EVOPLAY
The heat is on as Evoplay’s Summer Season of Legends takes over from 01/06 to 29/08 with a golden kr7,200,000 prize pool! Splash into the action with daily Infinity Prize Drops, plus four waves of Tournaments and Wheel of…
DROPS & WINS - 2026 EDITION
Pragmatic`s Drops & Wins - 2026 Edition brings nonstop action! More than 5,000,000 rewards are up for grabs from 4th March 2026 to 3rd March 2027, across Weekly Wheel Drops and Daily Tournaments. With up to kr300,000,000 in total…
BLASTS & RACES BY PLAYSON
The action never follows one path in Blasts & Races by Playson... This kr275,000,000 campaign runs from 1 July 2026 to 30 June 2027, combining instant prizes, leaderboard races, and fast daily challenges! This is how it…
SPINOLEAGUE 2026 BY SPINOMENAL! It`s time to step into Spinoleague 2026 and reach the top of the leaderboard from 04/03/2026 until 01/03/2027! Spread in weekly rounds, you can claim your share of the kr120,000,000 and play through an exciting selection of…
KASH DROPS BY KALAMBA GAMES
kr111,300,000 in Kash Drops prizes from Kalamba Games are landing across participating slots! With 30 weeks of campaign waves, the action continues from 5 March until 30 September 2026. Here’s how you can join:
1
Play any…
MONDAY'S RELOAD BONUS
Let`s get an unforgettable Casino week started... A 100% Casino Reload Bonus up to kr2000 is all here for you. Simply:
1
Choose your preferred payment option
2
Select this promotion from the drop-down list
3
Deposit kr250+ and we`ll…
TUESDAY ON THE REELS
It is spinning time and "Bigger Bass Splash" has up to 1000 Free Spins for you. That`s 10 Free Spins for every kr10 deposited! To make them yours:
1
Choose your preferred payment option
2
Select this promotion from the drop-down…
WEDNESDAY'S DOUBLE FUN
This Wednesday, you can wager kr500 on Live Casino, and you’ll receive a kr50 Live Casino bonus. Plus, you’ll get 150 Free Spins on "Sweet Rush Bonanza"... double the excitement in one go! Simply:
1
Play your favourite Live Casino…
LIVE CASINO THURSDAY
With 25% Cashback up to kr1500 on your potential losses, every moment in Live Casino is pure excitement! No worries, only FUN and here`s how:
1
Play any Live Casino Games
2
Get 25% Cashback up to kr1500 on potential losses
Terms &…
FRIDAY'S FREE SPINS
Ready for Friday? Celebrate with an exclusive bonus! Make your deposit and unlock 350 Free Spins on "Gates of Olympus Super Scatter"! 1
Choose your preferred payment option
2
Select this promotion from the drop-down list
3
Deposit at…
SATURDAY'S ACTION IS LIVE
This is the best way to roll into the weekend... Α 100% Live Casino Reload Bonus up to kr1500 is ready for you! You simply have to:
1
Choose your preferred payment option
2
Select this promotion from the drop-down list
3
Deposit at…
SUNDAY'S SPINNING TREAT
Finish off the week with a blast! Wager kr1000 on slots and claim 350 Free Spins on "Big Bass Bonanza 1000"! Simply:
1
Play your favourite Slot games
2
Wager kr1000 or more
3
Get 350 Free Spins
For countries where Pragmatic Play is…
100% CRYPTO BONUS
Deposit with your favorite cryptocurrency and we’ll match it up to 1 BTC! Make it yours 3 times every single week! All you need to do:
1
Deposit via Cryptocurrency
2
The Bonus will be credited automatically. DEPOSIT NOW
Terms &…
WEEKEND SPORTS RELOAD BONUS
Feel the Sports Vibes every weekend with a 50% Weekend Sports Reload Bonus up to kr1000. This bonus is available for one deposit during the Weekend upon depositing kr350 or more. How it works:
1
Choose your preferred payment…
MIDWEEK SPORTS RELOAD
This 50% up to kr1000 Bonus is valid from Tuesday to Thursday & can be claimed upon depositing kr350. How it works:
1
Choose your preferred payment option
2
Select this promotion from the drop-down list
3
Deposit kr350 or more, and…
ACCUMULATOR BOOST
Get up to a 100% Boost on your winnings. Place pre-match bets or live bets for a higher win
Terms & Conditions:
1. The promotion is available for new and existing players, aged 18 or over
2. Applies to bets placed at the following leagues…
0% MARGIN
Experience the thrill of all the best matches, as we offer them with 0% margin! With the best competitive odds and zero commission, it`s all about you and your bets! Terms & Conditions:
1. The offer applies to the following Sports/ Markets only :…
EARLY PAYOUT FOOTBALL
Is your team 2 goals ahead? Chill out and get paid out early, you have already won! How it works:
1
Place a pre-match bet on the Full-Time Result market (1x2) for eligible competitions. 2
If your team leads by 2 goals at any stage, we…
EARLY PAYOUT BASKETBALL
Is your team 20 points ahead? You automatically win regardless of the final score! How it works:
1
Place a pre-match bet on the "Winner"(Including Overtime) market for eligible competitions with the Early Payout indicator. 2
If your…
EARLY PAYOUT TENNIS
Is your player leading by a set and a break? You automatically win regardless of the winner! How it works:
1
Place a pre-match bet on the "Winner" for eligible competitions with the Early Payout indicator. 2
If your player is leading by…
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| Payments & Withdraws | – | Other | – | – | – |
Payments & Withdraws
Other
–
Cashier read on August 11, 2026
7 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
48 records
What players report about Lucy's Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
24
21% resolved, of those with a known outcome
Total reviews
24
Across all review sites
Player rating
2.73 / 5
AskGamblers 3.35 · Trustpilot 2.1
GEO markets
11
Countries stated on 52% of records
Every figure below is computed from the complaints and reviews collected about Lucy's Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 24 complaints and 24 reviews about Lucy's Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 3 reviews.
The problem players report most often is “Withdrawal delay”: 43% of the 23 complaints with a labelled problem. Next come “Withdrawal refused” (30%) and “Verification delay” (13%). Complaints about “Withdrawal” make up 75% of those with a topic, against 29% across all brands.
Of the 24 complaints with a known outcome, 21% were resolved, against 59% across all brands. That puts Lucy's Casino 1,889th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 17%.
Reviewers give Lucy's Casino 2.25 out of 5 on average over 24 rated reviews, against 3.44 across all brands. 38% of the ratings are four or five stars, and 58% are one or two. The review sites’ own scores average 2.73 out of 5 across 2 sites. By that score, Lucy's Casino ranks 2,896th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (6 reviews), “Games” (5 reviews) and “Withdrawals” (5 reviews). The most common criticism concerns “Withdrawals” (13 reviews), “KYC / verification” (9 reviews) and “Trust & licence” (6 reviews).
The countries players state most often are Germany (36%), Sweden (12%) and Bulgaria (8%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Lucy's Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2021 | 3 |
| 2022 | 14 |
| 2023 | 6 |
| 2024 | 0 |
| 2025 | 1 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Lucy's Casino | All brands |
|---|---|---|
| Complaints resolved | 21% | 59% |
| Average review rating | 2.25 | 3.44 |
| Complaints per 100 reviews | 100 | 26.4 |
| Share of “Withdrawal” complaints | 75% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2021 | 2 |
| 2022 | 14 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 2 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2021 | 2.75 |
| 2022 | 2.43 |
| 2023 | 2.5 |
| 2024 | 2.75 |
| 2025 | 1 |
| 2026 | 1 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 2 | – |
| 2025 | 1 | – | 2 | – |
| 2024 | 0 | – | 2 | – |
| 2023 | 6 | – | 2 | – |
| 2022 | 14 | 14% | 14 | – |
| 2021 | 3 | – | 2 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 14 | 11 | 3.35 / 5 |
| Casino Guru | 10 | 4 | – |
| Trustpilot | – | 9 | 2.1 / 5 |
Block 13
The newest records about Lucy's Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
Germany · Trustpilot
1.0 of 5 stars
Malta · Trustpilot
Winnings voided
ResolvedGermany · Casino Guru
Verification delay
UnresolvedPortugal · Casino Guru
Withdrawal refused
ResolvedSweden · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Lucy's Casino is operated by Famagousta B.V. and runs under the Infinity Stars Partners affiliate programme.
Yes. Lucy's Casino holds a licence from Curacao Gaming Control Board.
Lucy's Casino launched in 2021.
Currencies listed for Lucy's Casino: Euros, US dollars, British pounds sterling, Norwegian kroner, Australian dollars, Canadian dollars, New Zealand dollars, Japanese yen and 1 more. Its site is available in 5 languages: English, Finnish, German, Norwegian and 1 more.
5 welcome offers are listed for Lucy's Casino. The first on the list is “140% up to €1000 at Lucy's Casino”, with a 40× wagering requirement.
Lucy's Casino is listed in 11 markets: Australia, Austria, Brazil, Canada, Finland, Germany, Japan, New Zealand and 3 more.
The Lucy's Casino cashier for Norway lists one payment method: Payments & Withdraws.
We read 25 live offers for Norway on the Lucy's Casino site itself.
The Lucy's Casino registration form for Norway has 5 fields: e-mail, password, repeat password, currency, promo code.
Players have filed 24 complaints and written 24 reviews about Lucy's Casino. Players rate Lucy's Casino 2.73 out of 5 on average across the 2 sites that publish one.
“Withdrawal delay” – 43% of the 23 complaints about Lucy's Casino with a labelled problem. Followed by “Withdrawal refused” (30%) and “Verification delay” (13%).
Withdrawals are the topic of 18 complaints about Lucy's Casino: 75% of the 24 with a topic. The most common withdrawal problem is “Withdrawal delay” (56% of them). Of the withdrawal complaints with a known outcome, 17% were resolved.
21% of the 24 complaints about Lucy's Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Lucy's Casino is 1,889th. Open complaints and complaints closed without an outcome are left out.
Praised most: “Bonuses”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “KYC / verification” and “Trust & licence”. 38% of the rated reviews give four or five stars, and 58% give one or two.
In the 12 months to November 4, 2026, players filed no complaints about Lucy's Casino.
The countries named most often in complaints and reviews about Lucy's Casino are Germany (36%), Sweden (12%) and Bulgaria (8%).
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.