igamingcpo.com

Casino profile

Divas Luck Casino

Player complaints and reviews about Divas Luck Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

divasluckcasino.com
Capture of the Divas Luck Casino website

About

Divas Luck Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including French, English, Finnish, German. 9 account currencies are listed, including Euros, US dollars, British pounds sterling, Norwegian kroner. We list 6 welcome offers.

Divas Luck Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. In Portugal, Divas Luck Casino accepts 13 payment methods, among them Início, Cassino, Cassino Ao Vivo and Esportes. The minimum deposit in EUR is 25, the maximum 500.

Licensee

The company that holds the Curaçao licence for Divas Luck Casino, as the licence register names it.

Legal name
Famagousta B.V
Curaçao licence reference
OGL/2023/155/0098
Registration number (Curaçao Chamber of Commerce)
152449
Incorporated
2020

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

13 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

EUR

  • Depósito Retirar Pt

    Other

    25 – 500

Currency not stated on the page

  • Início

    Other

    –

  • Cassino

    Other

    –

  • Cassino Ao Vivo

    Other

    –

  • Esportes

    Other

    –

  • Promoções

    Other

    –

  • Torneios

    Other

    –

  • Recompensas

    Other

    –

  • Português Europeu

    Other

    –

  • Apoiar

    Other

    –

  • Menucassinoesportespromoçõesprocurar

    Other

    –

  • Demo

    Other

    –

  • Fornecedores

    Other

    –

Cashier read on August 11, 2026

Player Intelligence

49 records

What players report about Divas Luck Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

26

62% resolved, of those with a known outcome

Total reviews

23

Across all review sites

Player rating

2.7 / 5

AskGamblers 3.1 · Trustpilot 2.3

GEO markets

14

Countries stated on 76% of records

Divas Luck Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Divas Luck Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 26 complaints and 23 reviews about Divas Luck Casino on 3 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted no reviews.

The problem players report most often is “Withdrawal delay”: 40% of the 25 complaints with a labelled problem. Next come “Verification delay” (24%) and “Deposit not credited” (8%). Complaints about “Withdrawal” make up 48% of those with a topic, against 29% across all brands.

Of the 26 complaints with a known outcome, 62% were resolved, against 59% across all brands. That puts Divas Luck Casino 1,373rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 67%.

Reviewers give Divas Luck Casino 2.22 out of 5 on average over 23 rated reviews, against 3.44 across all brands. 26% of the ratings are four or five stars, and 57% are one or two. The review sites’ own scores average 2.7 out of 5 across 2 sites. By that score, Divas Luck Casino ranks 2,907th of 4,286 rated casinos. Reviewers most often praise “Games” (9 reviews), “Deposits & payment methods” (7 reviews) and “Withdrawals” (6 reviews). The most common criticism concerns “Customer support” (14 reviews) and “Withdrawals” (12 reviews).

The countries players state most often are Portugal (30%), United Kingdom (16%) and Germany (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Divas Luck Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay40%10
  • Verification delay24%6
  • Deposit not credited8%2
  • Self-exclusion8%2
  • Bonus winnings confiscated4%1
  • Wagering terms4%1
  • Withdrawal refused4%1
  • Winnings voided4%1
  • Other problems4%1
Share of the 25 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal48%12
  • KYC / verification24%6
  • Bonus8%2
  • Deposit8%2
  • Responsible gambling8%2
  • Other4%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved62%16
  • Unresolved38%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Divas Luck Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Divas Luck Casino against the market
MeasureDivas Luck CasinoAll brands
Complaints resolved62%59%
Average review rating2.223.44
Complaints per 100 reviews11326.4
Share of “Withdrawal” complaints48%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2021202220232024
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars17%4
  • 4 stars8.7%2
  • 3 stars17%4
  • 2 stars4.3%1
  • 1 star52%12
Share of 23 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games43%9
  • Deposits & payment methods33%7
  • Withdrawals29%6
  • KYC / verification14%3
  • Customer support14%3
  • Bonuses9.5%2
Share of the 21 reviews that name at least one aspect.reviews

Criticised

  • Customer support67%14
  • Withdrawals57%12
  • Bonuses19%4
  • KYC / verification19%4
  • Deposits & payment methods14%3
  • Website & app9.5%2
Share of the 21 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2021202220232024
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Portugal30%11
  • United Kingdom16%6
  • Germany11%4
  • Sweden11%4
  • Finland5.4%2
  • Poland5.4%2
  • Austria2.7%1
  • Brazil2.7%1
  • Chile2.7%1
  • Denmark2.7%1
  • Other countries11%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–0–
20242–2–
20235–4–
20221377%12–
20215–5–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru233–
AskGamblers393.1 / 5
Trustpilot–112.3 / 5

Block 13

Latest complaints and reviews

The newest records about Divas Luck Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Winnings voided

    Unresolved

    Austria · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved

    Kuwait · Casino Guru

  • Review

    1.0 of 5 stars

    Sweden · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    Finland · Casino Guru

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Divas Luck Casino

Who owns Divas Luck Casino?

Divas Luck Casino is operated by Famagousta B.V. and runs under the Infinity Stars Partners affiliate programme.

Is Divas Luck Casino licensed?

Yes. Divas Luck Casino holds a licence from Curacao Gaming Control Board.

When was Divas Luck Casino founded?

Divas Luck Casino launched in 2021.

Which currencies does Divas Luck Casino accept?

Currencies listed for Divas Luck Casino: Euros, US dollars, British pounds sterling, Norwegian kroner, Australian dollars, Canadian dollars, Japanese yen, Russian rubles and 1 more. Its site is available in 6 languages: French, English, Finnish, German and 2 more.

What welcome bonuses does Divas Luck Casino offer?

6 welcome offers are listed for Divas Luck Casino. The first on the list is “180% up to €1000 at Divas Luck Casino”, with a 40× wagering requirement.

Which countries is Divas Luck Casino available in?

Divas Luck Casino is listed in 12 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Japan and 4 more.

Which payment methods does Divas Luck Casino accept in Portugal?

The Divas Luck Casino cashier for Portugal lists 13 payment methods: Início, Cassino, Cassino Ao Vivo, Esportes, Promoções, Torneios and 7 more.

What are the deposit limits at Divas Luck Casino in Portugal?

Deposits in EUR run from 25 to 500 per transaction. The lowest minimum, 25 EUR, is via Depósito Retirar Pt.

What do players say about Divas Luck Casino?

Players have filed 26 complaints and written 23 reviews about Divas Luck Casino. Players rate Divas Luck Casino 2.7 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Divas Luck Casino?

“Withdrawal delay” – 40% of the 25 complaints about Divas Luck Casino with a labelled problem. Followed by “Verification delay” (24%) and “Deposit not credited” (8%).

Do players report withdrawal problems at Divas Luck Casino?

Withdrawals are the topic of 12 complaints about Divas Luck Casino: 48% of the 25 with a topic. The most common withdrawal problem is “Withdrawal delay” (83% of them). Of the withdrawal complaints with a known outcome, 67% were resolved.

Does Divas Luck Casino resolve player complaints?

62% of the 26 complaints about Divas Luck Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Divas Luck Casino is 1,373rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Divas Luck Casino?

Praised most: “Games”, “Deposits & payment methods” and “Withdrawals”. Criticised most: “Customer support” and “Withdrawals”. 26% of the rated reviews give four or five stars, and 57% give one or two.

How many complaints has Divas Luck Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Divas Luck Casino.

Where do Divas Luck Casino’s players come from?

The countries named most often in complaints and reviews about Divas Luck Casino are Portugal (30%), United Kingdom (16%) and Germany (11%).