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Casino profile

Platincasino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Platincasino and its operator (Tycoon Partners).

platincasino.com
Capture of the Platincasino website

About

Platincasino is an online casino operating under the Tycoon Partners affiliate programme. The site launched in 2012. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, among them English, Finnish, German, Spanish. Accounts can be held in 18 currencies — Euros, US dollars, Canadian dollars, Australian dollars. Our database holds 9 welcome offers.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

1,277 records

What players report about Platincasino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

306

91% resolved, of those with a known outcome

Total reviews

971

Across all review sites

Player rating

2.88 / 5

Trustpilot 2.3 · AskGamblers 3.45

GEO markets

29

Countries stated on 89% of records

AI-generated summary of player reviews

Players appreciate the smooth and reliable experience at Platin Casino, highlighting the simple navigation and solid range of games. Quick withdrawals and friendly support, along with regular bonuses, contribute to an enjoyable gameplay experience.

Players dislike the strict bonus terms, particularly the high wagering requirements and limits. Additionally, there is a desire for a broader game selection, especially with more providers and table game options.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal43%132
  • Account18%54
  • KYC / verification16%50
  • Deposit6.6%20
  • Bonus4.6%14
  • Responsible gambling4.3%13
  • Technical2.6%8
  • Other2.6%8
  • Payments & refunds1.6%5
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved89%272
  • Unresolved9.2%28
  • Open1.3%4
  • Closed without an outcome0.3%1
  • No status published0.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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2014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.