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Casino profile

Bitdreams Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Bitdreams Casino and its operator (Hero Partners).

bitdreams.com
bitdreams.com
Capture of the Bitdreams Casino website

Profile

Website
bitdreams.com
Established
2021
Operator
Hero Partnersaffiliate programme
Company
Moody Moose Limited
Licences
Languages
  • English
Currencies
  • Euros
  • Canadian dollars
  • New Zealand dollars
  • Bitcoin
  • Dogecoin
  • Litecoin
  • Ripple
  • Ethereum
  • Tether

About

Bitdreams Casino is an online casino operating under the Hero Partners affiliate programme. The site launched in 2021. It holds a licence from Tobique Gaming Commission. The interface is available in 1 language, among them English. Accounts can be held in 9 currencies — Euros, Canadian dollars, New Zealand dollars, Bitcoin. Our database holds 3 welcome offers.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

157 records

What players report about Bitdreams Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

25

84% resolved, of those with a known outcome

Total reviews

132

Across all review sites

Player rating

3.45 / 5

Trustpilot 2.6 · AskGamblers 4.3

GEO markets

15

Countries stated on 69% of records

AI-generated summary of player reviews

Payments and the game variety receive the most positive attention from reviewers, with fast payouts frequently mentioned. Customer support and the KYC process, however, generate more negative feedback than positive.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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2022202320242025
Complaints count

Block 02

Complaint categories

  • Withdrawal33%8
  • KYC / verification33%8
  • Bonus13%3
  • Payments & refunds8.3%2
  • Deposit4.2%1
  • Technical4.2%1
  • Account4.2%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved84%21
  • Unresolved16%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2022202320242025
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2022202320242025
Rating history

Player ratings from Trustpilot, AskGamblers.