igamingcpo.com

Casino profile

Wild Tokyo Casino

Player complaints and reviews about Wild Tokyo Casino, plus its operator (AffRepublic), licences and welcome offers.

wildtokyo.com
wildtokyo.com
Capture of the Wild Tokyo Casino website

Profile

Website
wildtokyo.com
Established
2020
Operator
AffRepublicaffiliate programme
Company
GBL Solutions N.V.
Licences
Languages
  • English
  • French
  • German
  • Polish
  • Greek
  • Finnish
  • Norwegian
  • Italian
  • Danish
  • Czech
Currencies
  • Euros
  • Canadian dollars
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Australian dollars
  • Bitcoin
  • Tether
  • Ethereum
  • Litecoin
  • Dogecoin
  • Danish krone
  • Swiss francs
  • Bitcoin Cash
  • ADA
  • Hungarian forints
  • US dollars Show more

About

Wild Tokyo Casino belongs to the AffRepublic affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, French, German, Polish. 17 account currencies are listed, including Euros, Canadian dollars, Norwegian kroner, Polish zlotys. We list 10 welcome offers.

Wild Tokyo Casino is listed in 12 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Wild Tokyo Casino, as the licence register names it.

Legal name
GBL Solutions N.V.
Curaçao licence reference
OGL/2024/589/0556
Registration number (Curaçao Chamber of Commerce)
155090

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

420 records

What players report about Wild Tokyo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

91

93% resolved, of those with a known outcome

Total reviews

329

Across all review sites

Player rating

2.74 / 5

Trustpilot 2.0 · AskGamblers 3.25 · casino.ru 4.7 · affgambler.ru 1.0

GEO markets

31

Countries stated on 87% of records

Wild Tokyo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Wild Tokyo Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 91 complaints and 329 reviews about Wild Tokyo Casino on 7 sites. In the 12 months to November 5, 2026, they filed 27 complaints and posted 168 reviews. That is 4% more complaints than in the 12 months before (26). Reviews are up 147% on the 12 months before (68). The average review rating fell from 2.32 to 2.07 out of 5 year on year. Of the complaints with a known outcome, 89% were resolved in the last 12 months, against 92% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 44% of the 88 complaints with a labelled problem. Next come “Documents rejected or requested again” (14%) and “Account closed” (6.8%). Complaints about “Withdrawal” make up 54% of those with a topic, against 29% across all brands.

Of the 91 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts Wild Tokyo Casino 241st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give Wild Tokyo Casino 2.3 out of 5 on average over 325 rated reviews, against 3.44 across all brands. 31% of the ratings are four or five stars, and 66% are one or two. The review sites’ own scores average 2.74 out of 5 across 4 sites. By that score, Wild Tokyo Casino ranks 2,895th of 4,286 rated casinos. Reviewers most often praise “Games” (67 reviews), “Website & app” (47 reviews) and “Withdrawals” (46 reviews). The most common criticism concerns “Withdrawals” (166 reviews), “KYC / verification” (86 reviews) and “Customer support” (78 reviews).

The countries players state most often are Italy (32%), Australia (14%) and Germany (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Wild Tokyo Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the unique Japanese design and vibrant visuals of Wild Tokyo, which enhance their gaming experience. The site is also praised for its easy navigation and engaging features like daily bonuses and tournaments.

Players dislike the lengthy verification process that requires additional documentation. They recommend preparing clear scans in advance to avoid delays in starting to play.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay44%39
  • Documents rejected or requested again14%12
  • Account closed6.8%6
  • Verification delay5.7%5
  • Withdrawal refused5.7%5
  • Bonus winnings confiscated3.4%3
  • Bonus not credited3.4%3
  • Withdrawal limits3.4%3
  • Other problems14%12
Share of the 88 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal54%49
  • KYC / verification19%17
  • Account9.9%9
  • Bonus6.6%6
  • Deposit3.3%3
  • Other2.2%2
  • Responsible gambling2.2%2
  • Customer support2.2%2
  • Payments & refunds1.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%85
  • Unresolved6.6%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Wild Tokyo Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Wild Tokyo Casino against the market
MeasureWild Tokyo CasinoAll brands
Complaints resolved93%59%
Average review rating2.33.44
Complaints per 100 reviews27.726.4
Share of “Withdrawal” complaints54%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars26%85
  • 4 stars5.2%17
  • 3 stars3.1%10
  • 2 stars5.2%17
  • 1 star60%196
Share of 325 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games21%67
  • Website & app15%47
  • Withdrawals14%46
  • Bonuses12%39
  • Customer support10%32
  • Deposits & payment methods5%16
Share of the 320 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals52%166
  • KYC / verification27%86
  • Customer support24%78
  • Trust & licence22%69
  • Account9.1%29
  • Bonuses9.1%29
Share of the 320 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy32%119
  • Australia14%51
  • Germany13%47
  • Denmark7.6%28
  • Canada5.7%21
  • Austria4.4%16
  • Poland3%11
  • Spain2.7%10
  • Portugal2.7%10
  • Greece1.9%7
  • Other countries13%47
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262387%1371.74
20252696%982.88
20243093%612.11
20233–5–
20227–12–
20212–16–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2762.0 / 5
Casino Guru7511–
AskGamblers14223.25 / 5
casino.ru–154.7 / 5
affgambler.ru–31.0 / 5
latestcasinobonuses.bet12–
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Wild Tokyo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Switzerland · Trustpilot

  • Review

    1.0 of 5 stars

    Spain · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Greece · AskGamblers

  • Complaint

    Deposit not credited

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

12 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru, affgambler.ru.

Questions about Wild Tokyo Casino

Who owns Wild Tokyo Casino?

Wild Tokyo Casino is operated by GBL Solutions N.V. and runs under the AffRepublic affiliate programme.

Is Wild Tokyo Casino licensed?

Yes. Wild Tokyo Casino holds a licence from Curacao Gaming Control Board.

When was Wild Tokyo Casino founded?

Wild Tokyo Casino launched in 2020.

Which currencies does Wild Tokyo Casino accept?

Currencies listed for Wild Tokyo Casino: Euros, Canadian dollars, Norwegian kroner, Polish zlotys, New Zealand dollars, Australian dollars, Bitcoin, Tether and 9 more. Its site is available in 10 languages: English, French, German, Polish and 6 more.

What welcome bonuses does Wild Tokyo Casino offer?

10 welcome offers are listed for Wild Tokyo Casino. The first on the list is “50 Free Spins Upon Registration at Wild Tokyo Casino”.

Which countries is Wild Tokyo Casino available in?

Wild Tokyo Casino is listed in 12 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Italy and 4 more.

What do players say about Wild Tokyo Casino?

Players have filed 91 complaints and written 329 reviews about Wild Tokyo Casino. Players rate Wild Tokyo Casino 2.74 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Wild Tokyo Casino?

“Withdrawal delay” – 44% of the 88 complaints about Wild Tokyo Casino with a labelled problem. Followed by “Documents rejected or requested again” (14%) and “Account closed” (6.8%).

Do players report withdrawal problems at Wild Tokyo Casino?

Withdrawals are the topic of 49 complaints about Wild Tokyo Casino: 54% of the 91 with a topic. The most common withdrawal problem is “Withdrawal delay” (80% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does Wild Tokyo Casino resolve player complaints?

93% of the 91 complaints about Wild Tokyo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Wild Tokyo Casino is 241st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Wild Tokyo Casino?

Praised most: “Games”, “Website & app” and “Withdrawals”. Criticised most: “Withdrawals”, “KYC / verification” and “Customer support”. 31% of the rated reviews give four or five stars, and 66% give one or two.

How many complaints has Wild Tokyo Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 27 complaints about Wild Tokyo Casino. That is 4% more than in the 12 months before, when there were 26.

Where do Wild Tokyo Casino’s players come from?

The countries named most often in complaints and reviews about Wild Tokyo Casino are Italy (32%), Australia (14%) and Germany (13%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Wild Tokyo Casino, and ones players rate about the same.