igamingcpo.com

Casino profile

Lucy's Casino in Germany

Player complaints and reviews about Lucy's Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

lucyscasino.com
Capture of the Lucy's Casino website

About

On the Lucy's Casino site for Germany, we found 25 promotions. The registration form for Germany has 5 fields: e-mail, password, repeat password, currency and promo code.

Lucy's Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Finnish, German, Norwegian. 9 account currencies are listed, including Euros, US dollars, British pounds sterling, Norwegian kroner. We list 5 welcome offers.

Licensee

The company that holds the Curaçao licence for Lucy's Casino, as the licence register names it.

Legal name
Famagousta B.V
Curaçao licence reference
OGL/2023/155/0098
Registration number (Curaçao Chamber of Commerce)
152449
Incorporated
2020

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

25 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

7 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Repeat password
  4. CurrencyEUR · USD · NOK · AUD … +1
  5. Promo code

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Germany

9 records

9 of the 48 records about Lucy's Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

4

Fewer than 5 with a known outcome

Total reviews

5

Across all review sites

Player rating

1.0 / 5

5 ratings by these players

Share of all records

19%

of 48 about Lucy's Casino

What players in Germany say about Lucy's Casino

Players in Germany have filed 4 complaints and written 5 reviews about Lucy's Casino. That is 19% of the 48 records about it from every market. Complaints make up 44% of their records, against 50% across all markets. Their reviews rate it 1.0 out of 5 on average (5 ratings), against 2.25 across all markets. 100% of their rated reviews give one or two stars; across all markets the share is 58%.

In the last 12 months: no complaints and 1 review.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Lucy's Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records44%50%
Average review rating, out of 51.02.25
Reviews rated 1–2 stars100%58%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 03

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20251–0–
20240–1–
20222–3–
20211–0–

A dash means too little data for that year.

Block 04

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru31–
Trustpilot–4–
AskGamblers1––

Block 05

Latest complaints and reviews

The newest records about Lucy's Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Winnings voided

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal refused

    Unresolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Lucy's Casino in Germany

What bonuses and promotions does Lucy's Casino run in Germany?

We read 25 live offers for Germany on the Lucy's Casino site itself.

What does Lucy's Casino ask for at registration in Germany?

The Lucy's Casino registration form for Germany has 5 fields: e-mail, password, repeat password, currency, promo code.

How many complaints and reviews about Lucy's Casino come from players in Germany?

9 of the 48 complaints and reviews about Lucy's Casino come from players in Germany. Across all its markets, 24 complaints have a known outcome, and 21% of them were resolved.

Who owns Lucy's Casino?

Lucy's Casino is operated by Famagousta B.V. and runs under the Infinity Stars Partners affiliate programme.