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Casino profile

Lucy's Casinoin United Kingdom

Player reviews and complaints from independent sites, alongside the facts we have recorded about Lucy's Casino and its operator (Infinity Stars Partners).

lucyscasino.com
lucyscasino.com
Capture of the Lucy's Casino website

Profile

Website
lucyscasino.com
Established
2021
Operator
Infinity Stars Partnersaffiliate programme
Company
Famagousta B.V.
Licences
Languages
  • English
  • Finnish
  • German
  • Norwegian
  • Portuguese
Currencies
  • Euros
  • US dollars
  • British pounds sterling
  • Norwegian kroner
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • Japanese yen
  • Brazilian reals

About

Lucy's Casino is an online casino operating under the Infinity Stars Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, among them English, Finnish, German, Norwegian. Accounts can be held in 9 currencies — Euros, US dollars, British pounds sterling, Norwegian kroner. Our database holds 2 welcome offers.

What we collected for the United Kingdom market on Lucy's Casino: 3 live offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Sign-up requirements

7 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Repeat password
  4. CurrencyEUR · USD · NOK · AUD … +1
  5. Promo code

Sign in

  1. E-mail
  2. Password

Player Intelligence

47 records

What players report about Lucy's Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

24

21% resolved, of those with a known outcome

Total reviews

23

Across all review sites

Player rating

2.78 / 5

AskGamblers 3.35 · Trustpilot 2.2

GEO markets

11

Countries stated on 51% of records

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Complaint categories

  • Withdrawal79%19
  • KYC / verification13%3
  • Payments & refunds8.3%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved79%19
  • Resolved21%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.