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Jupi Casino in Italy

Player complaints and reviews about Jupi Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

jupicasino.com
Capture of the Jupi Casino website

About

On the Jupi Casino site for Italy, we found a loyalty programme with 3 tiers. The registration form for Italy has 4 fields: e-mail, password, currency and promo code.

Jupi Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, German, Finnish, Norwegian. 11 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 12 welcome offers.

Licensee

The company that holds the Curaçao licence for Jupi Casino, as the licence register names it.

Legal name
Famagousta B.V
Curaçao licence reference
OGL/2023/155/0098
Registration number (Curaçao Chamber of Commerce)
152449
Incorporated
2020

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    DEDICATED VIP ACCOUNT MANAGER

    DEDICATED VIP ACCOUNT MANAGER Your personal Account Manager is here to handle any issues you may have and improve your gaming experience.

  2. 2

    FAST WITHDRAWALS

    FAST WITHDRAWALS We will ensure that your withdrawals are processed quickly and we will be available to answer any queries you may have with no delay.

  3. 3

    EXCLUSIVE OFFERS

    EXCLUSIVE OFFERS Personalized promotions such as deposit bonuses with very low wagering requirements, cashback bonuses and other treats are waiting for you.

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. CurrencyEUR · USD · ΝΟΚ · AUD … +1
  4. Promo code

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Italy

5 records

5 of the 161 records about Jupi Casino come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.

Total complaints

4

Fewer than 5 with a known outcome

Total reviews

1

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

3.1%

of 161 about Jupi Casino

What players in Italy say about Jupi Casino

Players in Italy have filed 4 complaints and written 1 review about Jupi Casino. That is 3.1% of the 161 records about it from every market. Complaints make up 80% of their records, against 34% across all markets.

A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Jupi Casino in Italy, or compare the market with another one.

Italy and all markets
FigureItalyAll markets
Complaints among all records80%34%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202220232024
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2024
Reviews count

Block 03

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20241–1–
20232–0–
20221–0–

A dash means too little data for that year.

Block 04

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru4––
Trustpilot–1–

Block 05

Latest complaints and reviews

The newest records about Jupi Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Italy · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Italy · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Jupi Casino in Italy

Does Jupi Casino have a loyalty programme in Italy?

Yes. Its loyalty programme for Italy has 3 tiers.

What does Jupi Casino ask for at registration in Italy?

The Jupi Casino registration form for Italy has 4 fields: e-mail, password, currency, promo code.

How many complaints and reviews about Jupi Casino come from players in Italy?

5 of the 161 complaints and reviews about Jupi Casino come from players in Italy. Across all its markets, 55 complaints have a known outcome, and 45% of them were resolved.

Who owns Jupi Casino?

Jupi Casino is operated by Famagousta B.V. and runs under the Infinity Stars Partners affiliate programme.