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Casino profile

Jupi Casino in Germany

Player complaints and reviews about Jupi Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

jupicasino.com
jupicasino.com
Capture of the Jupi Casino website

Profile

Website
jupicasino.com
Established
2021
Operator
Infinity Stars Partnersaffiliate programme
Company
Famagousta B.V.
Licences
Languages
  • English
  • German
  • Finnish
  • Norwegian
  • Portuguese
  • French
  • Spanish
  • Italian
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • Norwegian kroner
  • Brazilian reals
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin

About

In Germany, Jupi Casino accepts 10 payment methods, among them Bitcoin, Bitcoin Cash, Ethereum and Litecoin. Its crypto options cover 6 coins, including Bitcoin, Bitcoin Cash, Ethereum and Litecoin. The minimum deposit in EUR is 20, the maximum 5,000. The registration form for Germany has 4 fields: e-mail, password, currency and promo code.

Jupi Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, German, Finnish, Norwegian. 11 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 12 welcome offers.

Licensee

The company that holds the Curaçao licence for Jupi Casino, as the licence register names it.

Legal name
Famagousta B.V
Curaçao licence reference
OGL/2023/155/0098
Registration number (Curaçao Chamber of Commerce)
152449
Incorporated
2020

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

EUR

  • Bitcoin

    Cryptocurrency

    20 – 5000

  • Bitcoin Cash

    Cryptocurrency

    20 – 5000

  • Ethereum

    Cryptocurrency

    20 – 5000

  • Litecoin

    Cryptocurrency

    20 – 5000

  • Tether (USDT)TRON

    Cryptocurrency

    20 – 5000

  • USD Coin (USDC)SOL

    Cryptocurrency

    20 – 5000

  • E-wallet

    E-wallet

    20 – 2000

  • Jeton

    E-wallet · Jeton

    20 – 2000

  • CASHlib

    Voucher

    20 – 150

  • Flexepin

    Voucher

    20 – 250

Cashier read on September 29, 2026

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. CurrencyEUR · USD · ΝΟΚ · AUD … +1
  4. Promo code

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Germany

14 records

14 of the 161 records about Jupi Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

11

64% resolved, of those with a known outcome

Total reviews

3

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

8.7%

of 161 about Jupi Casino

What players in Germany say about Jupi Casino

Players in Germany have filed 11 complaints and written 3 reviews about Jupi Casino. That is 8.7% of the 161 records about it from every market. Complaints make up 79% of their records, against 34% across all markets.

The most common problem in their complaints is “Withdrawal delay”: 27% of 11 complaints with a labelled problem (29% across all markets). 64% of their 11 complaints with a known outcome were resolved, against 45% across all markets.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Jupi Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records79%34%
Resolved, of complaints with a known outcome64%45%
Withdrawal delay, of labelled complaints27%29%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay27%3
  • Verification delay18%2
  • Account closed9.1%1
  • Account not closed on request9.1%1
  • Deposit refund9.1%1
  • Game malfunction9.1%1
  • Withdrawal refused9.1%1
  • Winnings voided9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal45%5
  • Account18%2
  • KYC / verification18%2
  • Deposit9.1%1
  • Technical9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved64%7
  • Unresolved36%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202220232024
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20251–0–
20240–1–
20231–1–
20225–1–
20214–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru112–
Trustpilot–1–

Block 08

Latest complaints and reviews

The newest records about Jupi Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account closed

    Unresolved

    Germany · Casino Guru

  • Review

    2.0 of 5 stars

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    2.0 of 5 stars

    Germany · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Jupi Casino in Germany

Which payment methods does Jupi Casino accept in Germany?

The Jupi Casino cashier for Germany lists 10 payment methods: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Tether (USDT), USD Coin (USDC) and 4 more. For crypto, it takes 6 coins: Bitcoin, Bitcoin Cash, Ethereum, Litecoin and 2 more.

What are the deposit limits at Jupi Casino in Germany?

Deposits in EUR run from 20 to 5,000 per transaction. The lowest minimum, 20 EUR, is via Bitcoin.

What does Jupi Casino ask for at registration in Germany?

The Jupi Casino registration form for Germany has 4 fields: e-mail, password, currency, promo code.

How many complaints and reviews about Jupi Casino come from players in Germany?

14 of the 161 complaints and reviews about Jupi Casino come from players in Germany. Across all its markets, 55 complaints have a known outcome, and 45% of them were resolved.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Jupi Casino, and ones players rate about the same.