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Casino profile

FS Casino in Germany

Player complaints and reviews about FS Casino, plus its operator (V.Partners), licences and welcome offers.

fs.casino
Capture of the FS Casino website

About

On the FS Casino site for Germany, we found 14 welcome bonuses.

FS Casino belongs to the V.Partners affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, Filipino, German, Japanese. 28 account currencies are listed, including Argentine pesos, Azerbaijani manats, Brazilian reals, Canadian dollars.

Licensee

The company that holds the Curaçao licence for FS Casino, as the licence register names it.

Legal name
Intelligent Innovations N.V.
Curaçao licence reference
OGL/2024/767/0360
Registration number (Curaçao Chamber of Commerce)
142065
Incorporated
2016

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

24 records

24 of the 173 records about FS Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

22

100% resolved, of those with a known outcome

Total reviews

2

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

14%

of 173 about FS Casino

What players in Germany say about FS Casino

Players in Germany have filed 22 complaints and written 2 reviews about FS Casino. That is 14% of the 173 records about it from every market. Complaints make up 92% of their records, against 83% across all markets.

The most common problem in their complaints is “Withdrawal delay”: 41% of 22 complaints with a labelled problem (23% across all markets). 100% of their 21 complaints with a known outcome were resolved, against 86% across all markets.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about FS Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records92%83%
Resolved, of complaints with a known outcome100%86%
Withdrawal delay, of labelled complaints41%23%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay41%9
  • Deposit not credited9.1%2
  • Documents rejected or requested again9.1%2
  • Withdrawal fees9.1%2
  • Withdrawal refused9.1%2
  • Account closed4.5%1
  • Account not closed on request4.5%1
  • Registration4.5%1
  • Other problems9.1%2
Share of the 22 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal59%13
  • Account14%3
  • KYC / verification14%3
  • Deposit9.1%2
  • Technical4.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved95%21
  • Closed without an outcome4.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20252–0–
20244–0–
202311100%1–
20224–1–
20201–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru222–

Block 08

Latest complaints and reviews

The newest records about FS Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

  • Review

    2.0 of 5 stars

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about FS Casino in Germany

What bonuses and promotions does FS Casino run in Germany?

We read 14 live offers for Germany on the FS Casino site itself.

How many complaints and reviews about FS Casino come from players in Germany?

24 of the 173 complaints and reviews about FS Casino come from players in Germany. Across all its markets, 143 complaints have a known outcome, and 86% of them were resolved.

Who owns FS Casino?

FS Casino is operated by Intelligent Innovations N.V. and runs under the V.Partners affiliate programme.

Is FS Casino licensed?

Yes. FS Casino holds a licence from Curacao Gaming Control Board.