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Savaspin Casino

Player complaints and reviews about Savaspin Casino, plus its operator (To the Moon Affiliates), licences and welcome offers.

savaspin.com
Capture of the Savaspin Casino website

About

Savaspin Casino belongs to the To the Moon Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, French, German, Italian. 18 account currencies are listed, including Euros, Brazilian reals, Canadian dollars, Norwegian kroner. We list 7 welcome offers.

Savaspin Casino is listed in 6 markets, among them Germany, France, Australia and Spain.

Licensee

The company that holds the Curaçao licence for Savaspin Casino, as the licence register names it.

Legal name
Terdersoft B.V.
Curaçao licence reference
OGL/2024/1126/0521
Registration number (Curaçao Chamber of Commerce)
164860

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

724 records

What players report about Savaspin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

13

92% resolved, of those with a known outcome

Total reviews

711

Across all review sites

Player rating

2.53 / 5

Trustpilot 4.1 · AskGamblers 0.5 · Tribuna 3.0

GEO markets

29

Countries stated on 98% of records

Savaspin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Savaspin Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 13 complaints and 711 reviews about Savaspin Casino on 4 sites. In the 12 months to November 5, 2026, they filed 7 complaints and posted 44 reviews. Reviews are down 93% on the 12 months before (655). The average review rating fell from 4.27 to 2.49 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 23% of the 13 complaints with a labelled problem. Next come “Account blocked” (15%) and “Account closed” (15%). Complaints about “Withdrawal” make up 38% of those with a topic, against 29% across all brands.

Of the 13 complaints with a known outcome, 92% were resolved, against 59% across all brands. That puts Savaspin Casino 288th of 1,916 casinos with at least 10 such complaints.

Reviewers give Savaspin Casino 4.17 out of 5 on average over 711 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 17% are one or two. The review sites’ own scores average 2.53 out of 5 across 3 sites. By that score, Savaspin Casino ranks 3,137th of 4,287 rated casinos. Reviewers most often praise “Customer support” (191 reviews), “Games” (104 reviews) and “Website & app” (66 reviews). The most common criticism concerns “Withdrawals” (88 reviews), “Bonuses” (48 reviews) and “KYC / verification” (42 reviews).

The countries players state most often are France (31%), Spain (14%) and Italy (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Savaspin Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players dislike that the casino cancels withdrawals without reason, citing system errors, and requires forfeiting bonuses to attempt another withdrawal. Additionally, they express frustration over the lack of accountability and difficulty in connecting with customer service.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay23%3
  • Account blocked15%2
  • Account closed15%2
  • Documents rejected or requested again15%2
  • Withdrawal refused15%2
  • Bonus winnings confiscated7.7%1
  • Source of funds checks7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal38%5
  • Account31%4
  • KYC / verification23%3
  • Bonus7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved92%12
  • Unresolved7.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Savaspin Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Savaspin Casino against the market
MeasureSavaspin CasinoAll brands
Complaints resolved92%59%
Average review rating4.173.44
Complaints per 100 reviews1.826.4
Share of “Withdrawal” complaints38%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars70%500
  • 4 stars7.7%55
  • 3 stars5.2%37
  • 2 stars2.1%15
  • 1 star15%104
Share of 711 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support38%191
  • Games21%104
  • Website & app13%66
  • Withdrawals11%54
  • Bonuses9.2%46
  • Trust & licence6%30
Share of the 502 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals18%88
  • Bonuses9.6%48
  • KYC / verification8.4%42
  • Customer support8.4%42
  • Trust & licence8.4%42
  • Fairness & RTP4.2%21
Share of the 502 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • France31%218
  • Spain14%97
  • Italy12%86
  • Germany10%72
  • Belgium6.8%48
  • Canada5.4%38
  • Switzerland4.8%34
  • Greece3.4%24
  • Portugal2.8%20
  • Poland2.3%16
  • Other countries7.8%55
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–232.22
20257–6204.25
20240–684.09

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–6904.1 / 5
Casino Guru135–
Tribuna–153.0 / 5
AskGamblers–10.5 / 5

Block 13

Latest complaints and reviews

The newest records about Savaspin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Account closed

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Account closed

    Resolved

    Ireland · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Savaspin Casino

Who owns Savaspin Casino?

Savaspin Casino is operated by Terdersoft B.V. and runs under the To the Moon Affiliates affiliate programme.

Is Savaspin Casino licensed?

Yes. Savaspin Casino holds a licence from Curacao Gaming Control Board.

When was Savaspin Casino founded?

Savaspin Casino launched in 2024.

Which currencies does Savaspin Casino accept?

Currencies listed for Savaspin Casino: Euros, Brazilian reals, Canadian dollars, Norwegian kroner, New Zealand dollars, Czech Republic korunas, South African Rand, Bulgarian leva and 10 more. Its site is available in 8 languages: English, French, German, Italian and 4 more.

What welcome bonuses does Savaspin Casino offer?

7 welcome offers are listed for Savaspin Casino. The first on the list is “100% up to 500 PLN + 150 Free Spins, 1st Deposit at Savaspin Casino”, with a 45× wagering requirement.

Which countries is Savaspin Casino available in?

Savaspin Casino is listed in 6 markets: Australia, Austria, France, Germany, Italy, Spain.

What do players say about Savaspin Casino?

Players have filed 13 complaints and written 711 reviews about Savaspin Casino. Players rate Savaspin Casino 2.53 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Savaspin Casino?

“Withdrawal delay” – 23% of the 13 complaints about Savaspin Casino with a labelled problem. Followed by “Account blocked” (15%) and “Account closed” (15%).

Do players report withdrawal problems at Savaspin Casino?

Withdrawals are the topic of 5 complaints about Savaspin Casino: 38% of the 13 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them).

Does Savaspin Casino resolve player complaints?

92% of the 13 complaints about Savaspin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Savaspin Casino is 288th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Savaspin Casino?

Praised most: “Customer support”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Bonuses” and “KYC / verification”. 78% of the rated reviews give four or five stars, and 17% give one or two.

How many complaints has Savaspin Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 7 complaints about Savaspin Casino.

Where do Savaspin Casino’s players come from?

The countries named most often in complaints and reviews about Savaspin Casino are France (31%), Spain (14%) and Italy (12%).