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Casino profile

LuckyNiki Casino

Player complaints and reviews about LuckyNiki Casino, plus its operator (SmartPlay Partners), licences and welcome offers.

luckyniki.com
Capture of the LuckyNiki Casino website

About

LuckyNiki Casino belongs to the SmartPlay Partners affiliate programme. The site launched in 2017. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 5 languages, including English, Finnish, German, Japanese. 10 account currencies are listed, including Australian dollars, Canadian dollars, Swiss francs, Danish krone. We list one welcome offer.

LuckyNiki Casino is listed in 10 markets, among them Canada, Germany, Australia and United Kingdom.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

116 records

What players report about LuckyNiki Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

18

83% resolved, of those with a known outcome

Total reviews

98

Across all review sites

Player rating

2.53 / 5

Trustpilot 2.5 · AskGamblers 2.55

GEO markets

14

Countries stated on 83% of records

LuckyNiki Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about LuckyNiki Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 18 complaints and 98 reviews about LuckyNiki Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 9 reviews.

The problem players report most often is “Bonus winnings confiscated”: 22% of the 18 complaints with a labelled problem. Next come “Withdrawal delay” (22%) and “Deposit not credited” (17%). Complaints about “Withdrawal” make up 33% of those with a topic, against 29% across all brands.

Of the 18 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts LuckyNiki Casino 662nd of 1,916 casinos with at least 10 such complaints.

Reviewers give LuckyNiki Casino 3.36 out of 5 on average over 98 rated reviews, against 3.44 across all brands. 60% of the ratings are four or five stars, and 35% are one or two. The review sites’ own scores average 2.53 out of 5 across 2 sites. By that score, LuckyNiki Casino ranks 3,137th of 4,287 rated casinos. Reviewers most often praise “Bonuses” (21 reviews), “Games” (17 reviews) and “Withdrawals” (15 reviews). The most common criticism concerns “Trust & licence” (16 reviews), “Bonuses” (14 reviews) and “Deposits & payment methods” (11 reviews).

The countries players state most often are India (36%), Thailand (23%) and Japan (20%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about LuckyNiki Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2017201820192020202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated22%4
  • Withdrawal delay22%4
  • Deposit not credited17%3
  • Verification delay11%2
  • Wagering terms5.6%1
  • Deposit refund5.6%1
  • Missing funds5.6%1
  • Withdrawal limits5.6%1
  • Other problems5.6%1
Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal33%6
  • Bonus28%5
  • Deposit22%4
  • KYC / verification11%2
  • Payments & refunds5.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved83%15
  • Unresolved17%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

LuckyNiki Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

LuckyNiki Casino against the market
MeasureLuckyNiki CasinoAll brands
Complaints resolved83%59%
Average review rating3.363.44
Complaints per 100 reviews18.426.4
Share of “Withdrawal” complaints33%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars46%45
  • 4 stars14%14
  • 3 stars5.1%5
  • 2 stars3.1%3
  • 1 star32%31
Share of 98 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses30%21
  • Games25%17
  • Withdrawals22%15
  • Customer support17%12
  • Deposits & payment methods16%11
  • Website & app7.2%5
Share of the 69 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence23%16
  • Bonuses20%14
  • Deposits & payment methods16%11
  • Withdrawals14%10
  • Customer support13%9
  • Website & app8.7%6
Share of the 69 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • India36%35
  • Thailand23%22
  • Japan20%19
  • United Kingdom5.2%5
  • Germany3.1%3
  • Canada2.1%2
  • Cyprus2.1%2
  • Denmark2.1%2
  • Finland1%1
  • Isle of Man1%1
  • Other countries4.2%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–6–
20250–11–
20240–17–
20236–464.33
20224–3–
20213–1–
20192–3–
20182–3–
20171–8–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–822.5 / 5
AskGamblers7152.55 / 5
Casino Guru81–
CasinoReviews3––

Block 13

Latest complaints and reviews

The newest records about LuckyNiki Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    India · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved
  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about LuckyNiki Casino

Who owns LuckyNiki Casino?

LuckyNiki Casino is operated by SkillOnNet Ltd. Casinos and runs under the SmartPlay Partners affiliate programme.

Is LuckyNiki Casino licensed?

Yes. LuckyNiki Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was LuckyNiki Casino founded?

LuckyNiki Casino launched in 2017.

Which currencies does LuckyNiki Casino accept?

Currencies listed for LuckyNiki Casino: Australian dollars, Canadian dollars, Swiss francs, Danish krone, Euros, British pounds sterling, Norwegian kroner, Russian rubles and 2 more. Its site is available in 5 languages: English, Finnish, German, Japanese and 1 more.

What welcome bonuses does LuckyNiki Casino offer?

One welcome offer is listed for LuckyNiki Casino. The first on the list is “100% up to $100 + 100 Extra Spins on Ninja Master Slot at LuckyNiki Casino”, with a 30× wagering requirement.

Which countries is LuckyNiki Casino available in?

LuckyNiki Casino is listed in 10 markets: Australia, Austria, Canada, Finland, Germany, Japan, Norway, South Africa and 2 more.

What do players say about LuckyNiki Casino?

Players have filed 18 complaints and written 98 reviews about LuckyNiki Casino. Players rate LuckyNiki Casino 2.53 out of 5 on average across the 2 sites that publish one.

What do players complain about most at LuckyNiki Casino?

“Bonus winnings confiscated” – 22% of the 18 complaints about LuckyNiki Casino with a labelled problem. Followed by “Withdrawal delay” (22%) and “Deposit not credited” (17%).

Do players report withdrawal problems at LuckyNiki Casino?

Withdrawals are the topic of 6 complaints about LuckyNiki Casino: 33% of the 18 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them).

Does LuckyNiki Casino resolve player complaints?

83% of the 18 complaints about LuckyNiki Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, LuckyNiki Casino is 662nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about LuckyNiki Casino?

Praised most: “Bonuses”, “Games” and “Withdrawals”. Criticised most: “Trust & licence”, “Bonuses” and “Deposits & payment methods”. 60% of the rated reviews give four or five stars, and 35% give one or two.

Where do LuckyNiki Casino’s players come from?

The countries named most often in complaints and reviews about LuckyNiki Casino are India (36%), Thailand (23%) and Japan (20%).