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Casino profile

Billion Casino

Player complaints and reviews about Billion Casino, plus its operator (Royal Affiliates), licences and welcome offers.

billioncasino.com
Capture of the Billion Casino website

About

Billion Casino belongs to the Royal Affiliates affiliate programme. The site launched in 2018. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 4 languages: English, Finnish, German, Norwegian. 7 account currencies are listed, including Australian dollars, Canadian dollars, Euros, British pounds sterling.

Billion Casino is listed in 7 markets, among them Canada, Germany, Australia and United Kingdom. On the Billion Casino site for Canada, we found 14 welcome bonuses.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. Username
  2. Password

Player Intelligence

22 records

What players report about Billion Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

50% resolved, of those with a known outcome

Total reviews

14

Across all review sites

Player rating

2.55 / 5

Trustpilot 2.2 · AskGamblers 2.9

GEO markets

4

Countries stated on 45% of records

Billion Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Billion Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 8 complaints and 14 reviews about Billion Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 4 reviews.

The review sites’ own scores average 2.55 out of 5 across 2 sites. By that score, Billion Casino ranks 3,120th of 4,287 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Billion Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023
Complaints count

Block 02

Complaint categories

  • Withdrawal63%5
  • Bonus13%1
  • Other13%1
  • Responsible gambling13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved50%4
  • Unresolved50%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom60%6
  • United States20%2
  • Denmark10%1
  • Lithuania10%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–4–
20250–1–
20231–0–
20220–2–
20215–2–
20202–3–
20190–2–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–92.2 / 5
AskGamblers252.9 / 5
CasinoReviews5––
Casino Guru1––

Block 09

Latest complaints and reviews

The newest records about Billion Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved
  • Complaint

    Bonus not credited

    Unresolved
  • Complaint

    Self-exclusion

    Unresolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Billion Casino

Who owns Billion Casino?

Billion Casino is operated by Aspire Global International Ltd. and runs under the Royal Affiliates affiliate programme.

Is Billion Casino licensed?

Yes. Billion Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Billion Casino founded?

Billion Casino launched in 2018.

Which currencies does Billion Casino accept?

Currencies listed for Billion Casino: Australian dollars, Canadian dollars, Euros, British pounds sterling, Japanese yen, Norwegian kroner, US dollars. Its site is available in 4 languages: English, Finnish, German, Norwegian.

Which countries is Billion Casino available in?

Billion Casino is listed in 7 markets: Australia, Canada, Finland, Germany, Japan, Norway, United Kingdom.

What bonuses and promotions does Billion Casino run in Canada?

We read 14 live offers for Canada on the Billion Casino site itself.

What do players say about Billion Casino?

Players have filed 8 complaints and written 14 reviews about Billion Casino. Players rate Billion Casino 2.55 out of 5 on average across the 2 sites that publish one.