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Casino profile

Frumzi Casino in Germany

Player complaints and reviews about Frumzi Casino, plus its operator (247Partners), licences and welcome offers.

frumzi.com
frumzi.com
Capture of the Frumzi Casino website

Profile

Website
frumzi.com
Established
2020
Operator
247Partnersaffiliate programme
Company
IGplay
Licences
Languages
  • Finnish
  • English
  • German
  • Hungarian
  • Norwegian
  • Polish
  • Portuguese
  • Greek
  • French
  • Czech
  • Italian
  • Croatian
  • Slovak
  • Slovenian
  • Spanish
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • Brazilian reals
  • Polish zlotys
  • Norwegian kroner
  • Singapore dollars
  • Bitcoin
  • Tether
  • Litecoin
  • Dogecoin
  • Chilean pesos
  • Peruvian nuevos soles
  • Turkish Lira
  • Swiss francs
  • South African Rand
  • Philippine pesos
  • Indian rupees
  • Hungarian forints
  • Czech Republic korunas Show more

About

On the Frumzi Casino site for Germany, we found 10 promotions and a loyalty programme with 3 tiers.

Frumzi Casino belongs to the 247Partners affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 15 languages, including Finnish, English, German, Hungarian. 22 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 10 welcome offers.

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Level Up

    Choose your Welcome Bonus
    Already have an account? Log in
    100% up to €500 + 200 FS
    100% up to €100
    I have a promocode
    I do not want a Welcome bonus
    Choose

  2. 2

    Play Games

    Choose your Welcome Bonus
    Already have an account? Log in
    100% up to €500 + 200 FS
    100% up to €100
    I have a promocode
    I do not want a Welcome bonus
    Choose

  3. 3

    Use Benefits

    Exchange your coins to bonus money and use exclusive promotions.

Player complaints and reviews in Germany

90 records

90 of the 594 records about Frumzi Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

50

94% resolved, of those with a known outcome

Total reviews

40

Across all review sites

Player rating

1.88 / 5

40 ratings by these players

Share of all records

15%

of 594 about Frumzi Casino

What players in Germany say about Frumzi Casino

Players in Germany have filed 50 complaints and written 40 reviews about Frumzi Casino. That is 15% of the 594 records about it from every market. Complaints make up 56% of their records, against 41% across all markets. Their reviews rate it 1.88 out of 5 on average (40 ratings), against 2.48 across all markets. 80% of their rated reviews give one or two stars; across all markets the share is 61%.

The most common problem in their complaints is “Withdrawal delay”: 70% of 50 complaints with a labelled problem (64% across all markets). 94% of their 50 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 15 complaints and 11 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Frumzi Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records56%41%
Resolved, of complaints with a known outcome94%94%
Average review rating, out of 51.882.48
Reviews rated 1–2 stars80%61%
Withdrawal delay, of labelled complaints70%64%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay70%35
  • Account not closed on request10%5
  • Missing funds4%2
  • Self-exclusion4%2
  • Account closed2%1
  • Bonus not credited2%1
  • Deposit not credited2%1
  • Game malfunction2%1
  • Other problems4%2
Share of the 50 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal74%37
  • Account12%6
  • Payments & refunds4%2
  • Responsible gambling4%2
  • Bonus2%1
  • Deposit2%1
  • Technical2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved94%47
  • Unresolved6%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars18%7
  • 4 stars2.5%1
  • 2 stars10%4
  • 1 star70%28
Share of 40 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support11%4
  • Bonuses5.7%2
  • Games5.7%2
  • Deposits & payment methods2.9%1
  • KYC / verification2.9%1
Share of the 35 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals46%16
  • Customer support26%9
  • Fairness & RTP23%8
  • Trust & licence23%8
  • Account17%6
  • Bonuses11%4
Share of the 35 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261493%11–
20251995%12–
20241593%10–
20231–0–
20210–6–
20201–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru501–
Trustpilot–39–

Block 11

Latest complaints and reviews

The newest records about Frumzi Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Frumzi Casino in Germany

What bonuses and promotions does Frumzi Casino run in Germany?

We read 10 live offers for Germany on the Frumzi Casino site itself.

Does Frumzi Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 3 tiers.

How many complaints and reviews about Frumzi Casino come from players in Germany?

90 of the 594 complaints and reviews about Frumzi Casino come from players in Germany. Across all its markets, 243 complaints have a known outcome, and 94% of them were resolved.

Who owns Frumzi Casino?

Frumzi Casino is operated by IGplay and runs under the 247Partners affiliate programme.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Frumzi Casino, and ones players rate about the same.