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Casino profile

Greenluck Casino

Player complaints and reviews about Greenluck Casino, plus its operator (Affilirise Affiliates), licences and welcome offers.

greenluck.com
greenluck.com
Capture of the Greenluck Casino website

Profile

Website
greenluck.com
Established
2024
Operator
Affilirise Affiliatesaffiliate programme
Company
NovaForge Ltd
Licences
Languages
  • English
  • German
  • Spanish
  • Finnish
  • Hungarian
  • Norwegian
  • Polish
  • Portuguese
  • Italian
  • Czech
  • Greek
  • French
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • Chilean pesos
  • Czech Republic korunas
  • Hungarian forints
  • New Zealand dollars
  • Norwegian kroner
  • Peruvian nuevos soles
  • Polish zlotys
  • Swiss francs
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • Ripple
  • USD Coin Show more

About

Greenluck Casino belongs to the Affilirise Affiliates affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including English, German, Spanish, Finnish. 20 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 14 welcome offers.

Greenluck Casino is listed in 17 markets, among them Canada, Germany, France and Belgium. On the Greenluck Casino site for Finland, we found 7 tournaments. In Finland, Greenluck Casino accepts 9 payment methods, among them Bank Transfer, Cryptocurrencies, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

23 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Bank Transfer

    Bank transfer

    10 – 5000

  • USDTERC20

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDTSolana

    Cryptocurrency

    10 – 5000

  • USDTBEP20

    Cryptocurrency

    10 – 5000

  • USDTTRC20

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDCSolana

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • Neteller

    E-wallet

    10 – 5000

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Rapid Transfer

    Bank transfer

    10 – 5000

  • Revolut

    E-wallet

    10 – 5000

  • Skrill

    E-wallet

    10 – 5000

Player Intelligence

76 records

What players report about Greenluck Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

57

96% resolved, of those with a known outcome

Total reviews

19

Across all review sites

Player rating

3.08 / 5

AskGamblers 1.85 · Trustpilot 2.9 · Tribuna 4.5

GEO markets

12

Countries stated on 74% of records

Greenluck Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Greenluck Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 57 complaints and 19 reviews about Greenluck Casino on 5 sites. In the 12 months to November 5, 2026, they filed 34 complaints and posted 12 reviews. That is 62% more complaints than in the 12 months before (21). Of the complaints with a known outcome, 97% were resolved in the last 12 months, against 95% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 79% of the 56 complaints with a labelled problem. Next come “Self-exclusion” (5.4%) and “Account closed” (3.6%). Complaints about “Withdrawal” make up 81% of those with a topic, against 29% across all brands.

Of the 57 complaints with a known outcome, 96% were resolved, against 59% across all brands. That puts Greenluck Casino 124th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

The review sites’ own scores average 3.08 out of 5 across 3 sites. By that score, Greenluck Casino ranks 2,364th of 4,287 rated casinos.

The countries players state most often are Germany (46%), Italy (20%) and Finland (5.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Greenluck Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players disliked the unresponsive customer support, particularly when trying to close accounts or resolve issues with bonuses and withdrawals. Many felt that the casino's handling of complaints was slow and unfair, leading to frustration and a lack of trust.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay79%44
  • Self-exclusion5.4%3
  • Account closed3.6%2
  • Account blocked1.8%1
  • Account not closed on request1.8%1
  • Bonus not credited1.8%1
  • Deposit not credited1.8%1
  • Documents rejected or requested again1.8%1
  • Other problems3.6%2
Share of the 56 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal81%46
  • Account7%4
  • Responsible gambling5.3%3
  • Bonus1.8%1
  • Deposit1.8%1
  • KYC / verification1.8%1
  • Technical1.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved96%55
  • Unresolved3.5%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Greenluck Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Greenluck Casino against the market
MeasureGreenluck CasinoAll brands
Complaints resolved96%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints81%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany46%26
  • Italy20%11
  • Finland5.4%3
  • Greece5.4%3
  • Ireland5.4%3
  • Portugal5.4%3
  • Australia3.6%2
  • Canada1.8%1
  • Spain1.8%1
  • Hungary1.8%1
  • Other countries3.6%2
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263097%12–
20252796%7–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru483–
AskGamblers831.85 / 5
Tribuna–114.5 / 5
Trustpilot–22.9 / 5
Casinomeister1––

Block 11

Latest complaints and reviews

The newest records about Greenluck Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, Tribuna.

Questions about Greenluck Casino

Who owns Greenluck Casino?

Greenluck Casino is operated by NovaForge Ltd and runs under the Affilirise Affiliates affiliate programme.

Is Greenluck Casino licensed?

Yes. Greenluck Casino holds a licence from Anjouan Gaming Board.

When was Greenluck Casino founded?

Greenluck Casino launched in 2024.

Which currencies does Greenluck Casino accept?

Currencies listed for Greenluck Casino: Euros, US dollars, Canadian dollars, Australian dollars, Chilean pesos, Czech Republic korunas, Hungarian forints, New Zealand dollars and 12 more. Its site is available in 12 languages: English, German, Spanish, Finnish and 8 more.

What welcome bonuses does Greenluck Casino offer?

14 welcome offers are listed for Greenluck Casino. The first on the list is “200% up to €500 + 200 Free Spins at Greenluck Casino”, with a 35× wagering requirement.

Which countries is Greenluck Casino available in?

Greenluck Casino is listed in 17 markets: Australia, Belgium, Canada, Chile, Czechia, Finland, France, Germany and 9 more.

Which payment methods does Greenluck Casino accept in Finland?

The Greenluck Casino cashier for Finland lists 9 payment methods: Bank Transfer, Cryptocurrencies, MiFinity, Neteller, Pay by Card, Paysafecard and 3 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Greenluck Casino in Finland?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Bank Transfer.

Does Greenluck Casino run tournaments in Finland?

Yes. The Greenluck Casino site for Finland lists 7 tournaments.

What do players say about Greenluck Casino?

Players have filed 57 complaints and written 19 reviews about Greenluck Casino. Players rate Greenluck Casino 3.08 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Greenluck Casino?

“Withdrawal delay” – 79% of the 56 complaints about Greenluck Casino with a labelled problem. Followed by “Self-exclusion” (5.4%) and “Account closed” (3.6%).

Do players report withdrawal problems at Greenluck Casino?

Withdrawals are the topic of 46 complaints about Greenluck Casino: 81% of the 57 with a topic. The most common withdrawal problem is “Withdrawal delay” (96% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Greenluck Casino resolve player complaints?

96% of the 57 complaints about Greenluck Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Greenluck Casino is 124th. Open complaints and complaints closed without an outcome are left out.

How many complaints has Greenluck Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 34 complaints about Greenluck Casino. That is 62% more than in the 12 months before, when there were 21.

Where do Greenluck Casino’s players come from?

The countries named most often in complaints and reviews about Greenluck Casino are Germany (46%), Italy (20%) and Finland (5.4%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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