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Frumzi Casino in Portugal

Player complaints and reviews about Frumzi Casino, plus its operator (247Partners), licences and welcome offers.

frumzi.com
Capture of the Frumzi Casino website

About

On the Frumzi Casino site for Portugal, we found 10 promotions and a loyalty programme with 3 tiers.

Frumzi Casino belongs to the 247Partners affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 15 languages, including Finnish, English, German, Hungarian. 22 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 10 welcome offers.

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Level Up

    Choose your Welcome Bonus
    Already have an account? Log in
    100% up to €500 + 200 FS
    100% up to €100
    I have a promocode
    I do not want a Welcome bonus
    Choose

  2. 2

    Play Games

    Choose your Welcome Bonus
    Already have an account? Log in
    100% up to €500 + 200 FS
    100% up to €100
    I have a promocode
    I do not want a Welcome bonus
    Choose

  3. 3

    Use Benefits

    Exchange your coins to bonus money and use exclusive promotions.

Player complaints and reviews in Portugal

19 records

19 of the 594 records about Frumzi Casino come from players who state they are in Portugal. The figures below are theirs alone; the casino page covers every market.

Total complaints

13

100% resolved, of those with a known outcome

Total reviews

6

Across all review sites

Player rating

1.83 / 5

6 ratings by these players

Share of all records

3.2%

of 594 about Frumzi Casino

What players in Portugal say about Frumzi Casino

Players in Portugal have filed 13 complaints and written 6 reviews about Frumzi Casino. That is 3.2% of the 594 records about it from every market. Complaints make up 68% of their records, against 41% across all markets. Their reviews rate it 1.83 out of 5 on average (6 ratings), against 2.48 across all markets. 83% of their rated reviews give one or two stars; across all markets the share is 61%.

The most common problem in their complaints is “Withdrawal delay”: 77% of 13 complaints with a labelled problem (64% across all markets). 100% of their 13 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 1 complaint and 1 review.

A player counts as being in Portugal when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Frumzi Casino in Portugal, or compare the market with another one.

Portugal and all markets
FigurePortugalAll markets
Complaints among all records68%41%
Resolved, of complaints with a known outcome100%94%
Average review rating, out of 51.832.48
Reviews rated 1–2 stars83%61%
Withdrawal delay, of labelled complaints77%64%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay77%10
  • Account not closed on request7.7%1
  • Documents rejected or requested again7.7%1
  • Site or app problems7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal77%10
  • Account7.7%1
  • KYC / verification7.7%1
  • Technical7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%13
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–1–
20257–4–
20245–1–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru134–
Trustpilot–2–

Block 08

Latest complaints and reviews

The newest records about Frumzi Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Site or app problems

    Resolved

    Portugal · Casino Guru

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Review

    2.0 of 5 stars

    Portugal · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Portugal · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Frumzi Casino in Portugal

What bonuses and promotions does Frumzi Casino run in Portugal?

We read 10 live offers for Portugal on the Frumzi Casino site itself.

Does Frumzi Casino have a loyalty programme in Portugal?

Yes. Its loyalty programme for Portugal has 3 tiers.

How many complaints and reviews about Frumzi Casino come from players in Portugal?

19 of the 594 complaints and reviews about Frumzi Casino come from players in Portugal. Across all its markets, 243 complaints have a known outcome, and 94% of them were resolved.

Who owns Frumzi Casino?

Frumzi Casino is operated by IGplay and runs under the 247Partners affiliate programme.