igamingcpo.com

Casino profile

Sportuna Casino

Player complaints and reviews about Sportuna Casino, plus its operator (Partners Casa), licences and welcome offers.

sportuna.com
sportuna.com
Capture of the Sportuna Casino website

Profile

Website
sportuna.com
Established
2022
Operator
Partners Casaaffiliate programme
Company
NovaForge Ltd
Licences
Languages
  • English
  • German
  • Polish
  • Hungarian
  • Norwegian
  • Finnish
  • Italian
Currencies
  • Euros
  • US dollars
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Australian dollars
  • Swiss francs
  • Indian rupees
  • Brazilian reals
  • Czech Republic korunas
  • Japanese yen
  • Chilean pesos
  • South African Rand Show more

About

Sportuna Casino belongs to the Partners Casa affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is available in 7 languages, including English, German, Polish, Hungarian. 14 account currencies are listed, including Euros, US dollars, Hungarian forints, Norwegian kroner. We list 9 welcome offers.

Sportuna Casino is listed in 15 markets, among them Germany, Australia, New Zealand and Finland. On the Sportuna Casino site for Finland, we found 7 tournaments and a loyalty programme with 5 tiers. In Finland, Sportuna Casino accepts 9 payment methods, among them Bank Transfer, Cryptocurrencies, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Taso 1

    Sivuston kampanjat
    24/7 Live Chat

  2. 2

    Taso 2

    Sivuston kampanjat
    24/7 Live Chat

  3. 3

    Taso 3

    Henkilökohtaiset tarjoukset
    Korkeammat nostorajoitukset
    Cashback

  4. 4

    Taso 4

    Henkilökohtaiset tarjoukset
    Korkeammat nostorajoitukset
    Cashback
    Henkilökohtainen VIP-manageri

  5. 5

    Taso 5

    Henkilökohtaiset tarjoukset
    Korkeammat nostorajoitukset
    Sivuston kampanjat
    Cashback
    Henkilökohtainen VIP-manageri

Payment methods

23 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Bank Transfer

    Bank transfer

    10 – 5000

  • USDTERC20

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDTSolana

    Cryptocurrency

    10 – 5000

  • USDTBEP20

    Cryptocurrency

    10 – 5000

  • USDTTRC20

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDCSolana

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • Neteller

    E-wallet

    10 – 5000

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Rapid Transfer

    Bank transfer

    10 – 5000

  • Revolut

    E-wallet

    10 – 5000

  • Skrill

    E-wallet

    10 – 5000

Player Intelligence

191 records

What players report about Sportuna Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

73

97% resolved, of those with a known outcome

Total reviews

118

Across all review sites

Player rating

3.08 / 5

Trustpilot 1.4 · AskGamblers 3.25 · Tribuna 4.6

GEO markets

27

Countries stated on 86% of records

Sportuna Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Sportuna Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 73 complaints and 118 reviews about Sportuna Casino on 5 sites. In the 12 months to November 5, 2026, they filed 29 complaints and posted 43 reviews. That is 61% more complaints than in the 12 months before (18). Reviews are up 2% on the 12 months before (42). The average review rating rose from 1.43 to 1.79 out of 5 year on year. Of the complaints with a known outcome, 97% were resolved in the last 12 months, against 100% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 59% of the 69 complaints with a labelled problem. Next come “Self-exclusion” (13%) and “Account closed” (5.8%). Complaints about “Withdrawal” make up 63% of those with a topic, against 29% across all brands.

Of the 71 complaints with a known outcome, 97% were resolved, against 59% across all brands. That puts Sportuna Casino 101st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give Sportuna Casino 1.87 out of 5 on average over 117 rated reviews, against 3.44 across all brands. 18% of the ratings are four or five stars, and 74% are one or two. The review sites’ own scores average 3.08 out of 5 across 3 sites. By that score, Sportuna Casino ranks 2,364th of 4,287 rated casinos. Reviewers most often praise “Games” (21 reviews), “Website & app” (18 reviews) and “Customer support” (14 reviews). The most common criticism concerns “Withdrawals” (65 reviews), “Customer support” (37 reviews) and “Trust & licence” (37 reviews).

The countries players state most often are Germany (15%), Italy (15%) and Spain (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Sportuna Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the wide selection of games and the frequent updates with new slots. They also commend the strong odds and excellent customer support, highlighting a reliable and fair experience overall.

Players dislike the lengthy payout times, often waiting over eight business days for withdrawals. Additionally, the low withdrawal limits at lower VIP levels are a common frustration.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay59%41
  • Self-exclusion13%9
  • Account closed5.8%4
  • Withdrawal refused5.8%4
  • Verification delay4.3%3
  • Deposit not credited2.9%2
  • Documents rejected or requested again2.9%2
  • Account blocked1.4%1
  • Other problems4.3%3
Share of the 69 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal63%45
  • Responsible gambling13%9
  • Account8.3%6
  • KYC / verification6.9%5
  • Other4.2%3
  • Deposit2.8%2
  • Bonus1.4%1
  • Payments & refunds1.4%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved95%69
  • Unresolved2.7%2
  • Closed without an outcome1.4%1
  • Open1.4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Sportuna Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Sportuna Casino against the market
MeasureSportuna CasinoAll brands
Complaints resolved97%59%
Average review rating1.873.44
Complaints per 100 reviews61.926.4
Share of “Withdrawal” complaints63%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars15%18
  • 4 stars2.6%3
  • 3 stars7.7%9
  • 2 stars3.4%4
  • 1 star71%83
Share of 117 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games18%21
  • Website & app16%18
  • Customer support12%14
  • Bonuses10%12
  • Withdrawals6.9%8
  • Deposits & payment methods3.4%4
Share of the 116 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals56%65
  • Customer support32%37
  • Trust & licence32%37
  • Bonuses16%19
  • Account10%12
  • KYC / verification6.9%8
Share of the 116 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany15%24
  • Italy15%24
  • Spain12%20
  • Norway6.1%10
  • Switzerland5.5%9
  • France5.5%9
  • Greece5.5%9
  • Canada4.9%8
  • Portugal4.9%8
  • Finland4.3%7
  • Other countries22%36
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262896%381.7
20252095%441.58
202420100%302.12
20234–6–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–981.4 / 5
Casino Guru4710–
AskGamblers2643.25 / 5
Tribuna–54.6 / 5
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Sportuna Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Review

    2.0 of 5 stars

    Norway · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Hungary · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    Hungary · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Sportuna Casino

Who owns Sportuna Casino?

Sportuna Casino is operated by NovaForge Ltd and runs under the Partners Casa affiliate programme.

Is Sportuna Casino licensed?

Yes. Sportuna Casino holds a licence from Anjouan Gaming Board.

When was Sportuna Casino founded?

Sportuna Casino launched in 2022.

Which currencies does Sportuna Casino accept?

Currencies listed for Sportuna Casino: Euros, US dollars, Hungarian forints, Norwegian kroner, Polish zlotys, New Zealand dollars, Australian dollars, Swiss francs and 6 more. Its site is available in 7 languages: English, German, Polish, Hungarian and 3 more.

What welcome bonuses does Sportuna Casino offer?

9 welcome offers are listed for Sportuna Casino. The first on the list is “110% up to €660 + 220 Free Spins at Sportuna Casino”, with a 35× wagering requirement.

Which countries is Sportuna Casino available in?

Sportuna Casino is listed in 15 markets: Australia, Austria, Chile, Czechia, Finland, Germany, Hungary, India and 7 more.

Which payment methods does Sportuna Casino accept in Finland?

The Sportuna Casino cashier for Finland lists 9 payment methods: Bank Transfer, Cryptocurrencies, MiFinity, Neteller, Pay by Card, Paysafecard and 3 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Sportuna Casino in Finland?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Bank Transfer.

Does Sportuna Casino run tournaments and a loyalty programme in Finland?

Yes. The Sportuna Casino site for Finland lists 7 tournaments. Its loyalty programme for Finland has 5 tiers.

What do players say about Sportuna Casino?

Players have filed 73 complaints and written 118 reviews about Sportuna Casino. Players rate Sportuna Casino 3.08 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Sportuna Casino?

“Withdrawal delay” – 59% of the 69 complaints about Sportuna Casino with a labelled problem. Followed by “Self-exclusion” (13%) and “Account closed” (5.8%).

Do players report withdrawal problems at Sportuna Casino?

Withdrawals are the topic of 45 complaints about Sportuna Casino: 63% of the 72 with a topic. The most common withdrawal problem is “Withdrawal delay” (91% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does Sportuna Casino resolve player complaints?

97% of the 71 complaints about Sportuna Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Sportuna Casino is 101st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Sportuna Casino?

Praised most: “Games”, “Website & app” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 18% of the rated reviews give four or five stars, and 74% give one or two.

How many complaints has Sportuna Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 29 complaints about Sportuna Casino. That is 61% more than in the 12 months before, when there were 18.

Where do Sportuna Casino’s players come from?

The countries named most often in complaints and reviews about Sportuna Casino are Germany (15%), Italy (15%) and Spain (12%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Sportuna Casino, and ones players rate about the same.