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Casino profile

Frumzi Casino in Canada

Player complaints and reviews about Frumzi Casino, plus its operator (247Partners), licences and welcome offers.

frumzi.com
Capture of the Frumzi Casino website

About

On the Frumzi Casino site for Canada, we found 7 promotions and a loyalty programme with 2 tiers.

Frumzi Casino belongs to the 247Partners affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 15 languages, including Finnish, English, German, Hungarian. 22 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 10 welcome offers.

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Level Up

    Your VIP level will be automatically increased.

  2. 2

    Play Games

    The more you play during the month the higher is your progress!

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. E-mailrequired
  2. Passwordrequired

Player complaints and reviews in Canada

22 records

22 of the 595 records about Frumzi Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

13

100% resolved, of those with a known outcome

Total reviews

9

Across all review sites

Player rating

2.67 / 5

9 ratings by these players

Share of all records

3.7%

of 595 about Frumzi Casino

What players in Canada say about Frumzi Casino

Players in Canada have filed 13 complaints and written 9 reviews about Frumzi Casino. That is 3.7% of the 595 records about it from every market. Complaints make up 59% of their records, against 41% across all markets. Their reviews rate it 2.67 out of 5 on average (9 ratings), against 2.48 across all markets. 56% of their rated reviews give one or two stars; across all markets the share is 61%.

The most common problem in their complaints is “Withdrawal delay”: 54% of 13 complaints with a labelled problem (64% across all markets). 100% of their 13 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 6 complaints and 5 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Frumzi Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records59%41%
Resolved, of complaints with a known outcome100%94%
Average review rating, out of 52.672.48
Reviews rated 1–2 stars56%61%
Withdrawal delay, of labelled complaints54%64%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay54%7
  • Account closed7.7%1
  • Account not closed on request7.7%1
  • Bonus not credited7.7%1
  • Verification delay7.7%1
  • Refund7.7%1
  • Game malfunction7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal54%7
  • Account15%2
  • Bonus7.7%1
  • KYC / verification7.7%1
  • Payments & refunds7.7%1
  • Technical7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%13
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–4–
20255–5–
20242–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru10––
Trustpilot–9–
AskGamblers3––

Block 08

Latest complaints and reviews

The newest records about Frumzi Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Refund

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Frumzi Casino in Canada

What bonuses and promotions does Frumzi Casino run in Canada?

We read 7 live offers for Canada on the Frumzi Casino site itself.

Does Frumzi Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 2 tiers.

How many complaints and reviews about Frumzi Casino come from players in Canada?

22 of the 595 complaints and reviews about Frumzi Casino come from players in Canada. Across all its markets, 243 complaints have a known outcome, and 94% of them were resolved.

Who owns Frumzi Casino?

Frumzi Casino is operated by IGplay and runs under the 247Partners affiliate programme.