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Casino profile

Rooli Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Rooli Casino and its operator (DeepLogic Partners).

rooli.com
rooli.com
Capture of the Rooli Casino website

Profile

Website
rooli.com
Established
2024
Operator
DeepLogic Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • French
  • German
  • Italian
  • Norwegian
Currencies
  • Australian dollars
  • Canadian dollars
  • Norwegian kroner
  • British pounds sterling
  • US dollars
  • Bitcoin
  • Bitcoin Cash
  • Binance Coin
  • Dogecoin
  • Litecoin
  • Ripple
  • TRON
  • Tether
  • Ethereum

About

Rooli Casino is an online casino operating under the DeepLogic Partners affiliate programme. The site launched in 2024. It holds a licence from Costa Rica Gambling. The interface is available in 5 languages, among them English, French, German, Italian. Accounts can be held in 14 currencies — Australian dollars, Canadian dollars, Norwegian kroner, British pounds sterling.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

13 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Einzahlungen Tätigen

    WERDE MITGLIED IM ROOLI VIP-CLUB
    Sichere Deinen Platz in der Elite und werde VIP-Mitglied. Erstklassige Prämien, ein persönlicher Kundenbetreuer und Veranstaltungen nur für VIPs stehen auf dem Programm.

Player Intelligence

169 records

What players report about Rooli Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

40

90% resolved, of those with a known outcome

Total reviews

129

Across all review sites

Player rating

2.68 / 5

Trustpilot 2.0 · AskGamblers 3.35

GEO markets

16

Countries stated on 90% of records

AI-generated summary of player reviews

Players appreciated the frequent VIP bonuses available upon request and the diverse game selection along with bonuses. They also noted that withdrawal times used to be very fast, enhancing their overall experience.

Players expressed frustration with the live chat support, citing poor responses and untruthful explanations. Additionally, they were unhappy with the inconsistent withdrawal options and slow processing times compared to previous experiences.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal48%19
  • Account25%10
  • KYC / verification13%5
  • Payments & refunds7.5%3
  • Responsible gambling5%2
  • Bonus2.5%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved90%36
  • Unresolved10%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.