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Casino profile

DuxCasinoin New Zealand

Player reviews and complaints from independent sites, alongside the facts we have recorded about DuxCasino and its operator (Chilli Partners).

duxcasino.com
duxcasino.com
Capture of the DuxCasino website

Profile

Website
duxcasino.com
Established
2020
Operator
Chilli Partnersaffiliate programme
Company
N1 Interactive Ltd. Casinos
Licences
Languages
  • English
  • German
Currencies
  • Euros
  • Canadian dollars
  • US dollars
  • New Zealand dollars
  • Polish zlotys
  • Japanese yen

About

DuxCasino is an online casino operating under the Chilli Partners affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 2 languages, among them English, German. Accounts can be held in 6 currencies — Euros, Canadian dollars, US dollars, New Zealand dollars. Our database holds 3 welcome offers.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country

Sign in

  1. E-mail
  2. Password

Player Intelligence

504 records

What players report about DuxCasino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

40

95% resolved, of those with a known outcome

Total reviews

464

Across all review sites

Player rating

3.75 / 5

Trustpilot 3.0 · AskGamblers 4.5

GEO markets

23

Countries stated on 80% of records

AI-generated summary of player reviews

Players appreciated the easy navigation and attractive design of the platform, making it simple to find their favorite games. They also highlighted the quick processing of withdrawals and friendly customer support as major positives.

Some players noted that the site does not feature all their favorite game providers, which limited their options. Additionally, a few mentioned that navigation could be slow at times compared to other sites.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal43%17
  • Account15%6
  • KYC / verification13%5
  • Deposit7.5%3
  • Technical7.5%3
  • Bonus7.5%3
  • Responsible gambling5%2
  • Other2.5%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved95%38
  • Unresolved5%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.