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Casino profile

Helabet Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Helabet Casino and its operator (Optim Development B.V.).

helabet.com
helabet.com

Profile

Website
helabet.com
Established
2020
Operator
Optim Development B.V.affiliate programme
Company
Optim Development B.V.
Licences
Languages
  • Finnish
  • English
  • Chinese
  • French
  • German
  • Italian
  • Spanish
  • Albanian
  • Arabic
  • Armenian
  • Azerbaijani
  • Bengali
  • Bosnian
  • Bulgarian
  • Croatian
  • Czech
  • Danish
  • Estonian
  • Georgian
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Indonesian
  • Japanese
  • Kazakh
  • Korean
  • Kurdish
  • Latvian
  • Lithuanian
  • Macedonian
  • Malaysian
  • Mongolian
  • Nepali
  • Norwegian
  • Farsi
  • Polish
  • Portuguese
  • Romanian
  • Serbian
  • Slovak
  • Somali
  • Tajik
  • Tamil
  • Thai
  • Turkish
  • Ukrainian
  • Urdu
  • Uzbek
  • Vietnamese
Currencies
  • Euros
  • US dollars
  • UAE dirhams
  • Albanian lekë
  • Armenian drams
  • Angolan kwanzas
  • Argentine pesos
  • Australian dollars
  • Azerbaijani manats
  • Bosnia-Herzegovina convertible marks
  • Bangladeshi takas
  • Bulgarian leva
  • Bahraini dinars
  • Burundian francs
  • Bolivian bolivianos
  • Brazilian reals
  • Botswanan pulas
  • Canadian dollars
  • Swiss francs
  • Chilean pesos
  • Chinese yuan
  • Colombian pesos
  • Costa Rican colóns
  • CUP
  • Cape Verdean escudos
  • Czech Republic korunas
  • Djiboutian francs
  • Dominican pesos
  • Egyptian pounds
  • Eritrean nakfas
  • Ethiopian birrs
  • Georgian laris
  • Ghanaian cedis
  • GMD
  • Guinean francs
  • Guatemalan quetzals
  • Hong Kong dollars
  • Honduran lempiras
  • HTG
  • Hungarian forints
  • Indonesian rupiahs
  • Indian rupees
  • Iraqi dinars
  • Icelandic krónur
  • Jordanian dinars
  • Japanese yen
  • KGS
  • Comorian francs
  • South Korean won
  • Kuwaiti dinars
  • Kazakhstani tenges
  • LAK
  • Lebanese pounds
  • Sri Lankan rupees
  • Liberian dollars
  • LSL
  • Libyan dinars
  • Moroccan dirhams
  • Moldovan lei
  • Malagasy Ariaries
  • Macedonian denari
  • Myanma kyats
  • MNT
  • MRU
  • Mauritian rupees
  • Malawian kwachas
  • Mexican pesos
  • Malaysian ringgits
  • Mozambican meticals
  • Namibian dollars
  • Nicaraguan córdobas
  • Norwegian kroner
  • Nepalese rupees
  • New Zealand dollars
  • Omani rials
  • Panamanian balboas
  • Peruvian nuevos soles
  • Philippine pesos
  • Pakistani rupees
  • Polish zlotys
  • Paraguayan guaranis
  • Qatari rials
  • Romanian lei
  • Serbian dinars
  • Russian rubles
  • Rwandan francs
  • Saudi riyals
  • SCR
  • Sudanese pounds
  • SLE
  • SSP
  • Syrian pounds
  • SZL
  • Thai baht
  • TJS
  • TMT
  • Tunisian dinars
  • Turkish Lira
  • New Taiwan dollars
  • Ugandan shillings
  • Uruguayan pesos
  • Uzbekistan som
  • Vietnamese dong
  • CFA francs BEAC
  • CFA francs BCEAO
  • South African Rand
  • Zambian kwachas

About

Helabet Casino is an online casino operating under the Optim Development B.V. affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 50 languages, among them Finnish, English, Chinese, French. Accounts can be held in 107 currencies — Euros, US dollars, UAE dirhams, Albanian lekë. Our database holds 4 welcome offers.

Markets

This brand is listed in 54 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

134 records

What players report about Helabet Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

51

76% resolved, of those with a known outcome

Total reviews

83

Across all review sites

Player rating

3.8 / 5

Trustpilot 2.9 · casino.ru 4.7

GEO markets

36

Countries stated on 87% of records

AI-generated summary of player reviews

Few areas receive strong praise, though some users mention positive experiences with payments. Customer support and payments both draw significant criticism, with complaints outweighing positive feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal75%38
  • Deposit9.8%5
  • Other5.9%3
  • Account3.9%2
  • KYC / verification3.9%2
  • Payments & refunds2%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved76%39
  • Unresolved24%12
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from Trustpilot, casino.ru.