NineCasino

Since 2021, players have posted 297 complaints and 4,994 reviews about NineCasino on 4 sites. In the 12 months to November 4, 2026, they filed 17 complaints and posted 109 reviews. That is 67% fewer complaints than in the 12 months before (52). Reviews are down 93% on the 12 months before (1,620). The average review rating fell from 4.54 to 2.86 out of 5 year on year. Of the complaints with a known outcome, 82% were resolved in the last 12 months, against 92% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 30% of the 290 complaints with a labelled problem. Next come “Withdrawal refused” (15%) and “Account closed” (10%). Complaints about “Withdrawal” make up 48% of those with a topic, against 29% across all brands.

Of the 295 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts NineCasino 254th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 94%.

Reviewers give NineCasino 4.25 out of 5 on average over 4,994 rated reviews, against 3.44 across all brands. 82% of the ratings are four or five stars, and 16% are one or two. The review sites’ own scores average 3.9 out of 5 across 2 sites. By that score, NineCasino ranks 944th of 4,286 rated casinos. Reviewers most often praise “Customer support” (1,793 reviews), “Games” (954 reviews) and “Withdrawals” (700 reviews). The most common criticism concerns “Withdrawals” (522 reviews), “Customer support” (325 reviews) and “Bonuses” (215 reviews).

The countries players state most often are United Kingdom (19%), France (12%) and Brazil (7.3%).