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Cloudbet Casino in Brazil

Player complaints and reviews about Cloudbet Casino, plus its operator (Cloudbet Affiliates), licences and welcome offers.

cloudbet.com
Capture of the Cloudbet Casino website

About

On the Cloudbet Casino site for Brazil, we found a loyalty programme with 3 tiers.

Cloudbet Casino belongs to the Cloudbet Affiliates affiliate programme. The site launched in 2013. It holds a licence from Curacao Gaming Control Board. The interface is available in 18 languages, including English, Spanish, German, Japanese. 18 account currencies are listed, including Bitcoin, Bitcoin Cash, Litecoin, Ethereum. We list 2 welcome offers.

Licensee

The company that holds the Curaçao licence for Cloudbet Casino, as the licence register names it.

Legal name
Halcyon Super Holdings B.V.
Curaçao licence reference
OGL/2024/328/0599
Registration number (Curaçao Chamber of Commerce)
148526

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    ATÉ 80% DE RETORNO SOBRE A MARGEM DA CASA

    Maximize os ganhos com recompensas VIP acumuladas, como rakeback de 25% e elevações de nível que chegam a US$ 2,5 milhões de uma só vez.

  2. 2

    DINHEIRO POR INDICAÇÕES E TORNEIOS

    Convide amigos para torneios exclusivos para VIPs e ganhe comissão vitalícia por indicá-los. (Não há limite para suas recompensas, assim como suas apostas esportivas).

  3. 3

    RECOMPENSAS DIÁRIAS, SEMANAIS E MENSAIS

    Segunda-feira? Os VIPs recebem cash drops. Primeiro dia do mês? Cash drops. Uma quarta-feira qualquer? É um cash drop. Tudo pago em USDT ou na sua moeda ativa, sem requisitos de apostas e sem compromissos.

Player complaints and reviews in Brazil

68 records

68 of the 2,574 records about Cloudbet Casino come from players who state they are in Brazil. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

66

Across all review sites

Player rating

3.92 / 5

66 ratings by these players

Share of all records

2.6%

of 2,574 about Cloudbet Casino

What players in Brazil say about Cloudbet Casino

Players in Brazil have filed 2 complaints and written 66 reviews about Cloudbet Casino. That is 2.6% of the 2,574 records about it from every market. Complaints make up 2.9% of their records, against 5.9% across all markets. Their reviews rate it 3.92 out of 5 on average (66 ratings), against 3.88 across all markets. 26% of their rated reviews give one or two stars; across all markets the share is 25%.

In the last 12 months: no complaints and 13 reviews.

A player counts as being in Brazil when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Cloudbet Casino in Brazil, or compare the market with another one.

Brazil and all markets
FigureBrazilAll markets
Complaints among all records2.9%5.9%
Average review rating, out of 53.923.88
Reviews rated 1–2 stars26%25%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2018
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars68%45
  • 4 stars4.5%3
  • 3 stars1.5%1
  • 2 stars3%2
  • 1 star23%15
Share of 66 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games21%10
  • Deposits & payment methods19%9
  • Withdrawals19%9
  • Website & app15%7
  • Sportsbook11%5
  • Customer support8.5%4
Share of the 47 reviews that name at least one aspect.reviews

Criticised

  • Account19%9
  • Sportsbook11%5
  • Withdrawals11%5
  • Deposits & payment methods6.4%3
  • Customer support6.4%3
  • Fairness & RTP4.3%2
Share of the 47 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–13–
20250–10–
20240–304.17
20230–12–
20210–1–
20182–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–66–
AskGamblers2––

Block 08

Latest complaints and reviews

The newest records about Cloudbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Brazil · Trustpilot

  • Review

    2.0 of 5 stars

    Brazil · Trustpilot

  • Review

    5.0 of 5 stars

    Brazil · Trustpilot

  • Review

    3.0 of 5 stars

    Brazil · Trustpilot

  • Review

    5.0 of 5 stars

    Brazil · Trustpilot

10 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Cloudbet Casino in Brazil

Does Cloudbet Casino have a loyalty programme in Brazil?

Yes. Its loyalty programme for Brazil has 3 tiers.

How many complaints and reviews about Cloudbet Casino come from players in Brazil?

68 of the 2,574 complaints and reviews about Cloudbet Casino come from players in Brazil. Across all its markets, 147 complaints have a known outcome, and 82% of them were resolved.

Who owns Cloudbet Casino?

Cloudbet Casino is operated by Halcyon Super Holdings B.V. and runs under the Cloudbet Affiliates affiliate programme.

Is Cloudbet Casino licensed?

Yes. Cloudbet Casino holds a licence from Curacao Gaming Control Board.