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Casino profile

Cloudbet Casino in Canada

Player complaints and reviews about Cloudbet Casino, plus its operator (Cloudbet Affiliates), licences and welcome offers.

cloudbet.com
Capture of the Cloudbet Casino website

About

On the Cloudbet Casino site for Canada, we found a loyalty programme with 3 tiers. The registration form for Canada has 2 fields: e-mail and password.

Cloudbet Casino belongs to the Cloudbet Affiliates affiliate programme. The site launched in 2013. It holds a licence from Curacao Gaming Control Board. The interface is available in 18 languages, including English, Spanish, German, Japanese. 18 account currencies are listed, including Bitcoin, Bitcoin Cash, Litecoin, Ethereum. We list 2 welcome offers.

Licensee

The company that holds the Curaçao licence for Cloudbet Casino, as the licence register names it.

Legal name
Halcyon Super Holdings B.V.
Curaçao licence reference
OGL/2024/328/0599
Registration number (Curaçao Chamber of Commerce)
148526

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    DAILY, WEEKLY, MONTHLY REWARDS

    Monday? VIPs get a cash drop. First of the month? Cash drop. Random Wednesday? That's a cash drop. All paid in USDT or your active currency – no wagering, no strings.

  2. 2

    REFERRAL AND TOURNAMENT CASH

    Invite friends to VIP-only tournaments, and earn lifetime commission for referring them. (No cap on your rewards – just like your sports bets.)

  3. 3

    UP TO 80% BACK ON THE HOUSE EDGE

    Maximize earnings with stacked VIP rewards like 25% rakeback and Level-ups reaching $2.5M at a time.

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Canada

199 records

199 of the 2,579 records about Cloudbet Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

4

Fewer than 5 with a known outcome

Total reviews

195

Across all review sites

Player rating

4.1 / 5

195 ratings by these players

Share of all records

7.7%

of 2,579 about Cloudbet Casino

What players in Canada say about Cloudbet Casino

Players in Canada have filed 4 complaints and written 195 reviews about Cloudbet Casino. That is 7.7% of the 2,579 records about it from every market. Complaints make up 2% of their records, against 5.9% across all markets. Their reviews rate it 4.1 out of 5 on average (195 ratings), against 3.88 across all markets. 19% of their rated reviews give one or two stars; across all markets the share is 25%.

In the last 12 months: 1 complaint and 32 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Cloudbet Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records2%5.9%
Average review rating, out of 54.13.88
Reviews rated 1–2 stars19%25%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars70%136
  • 4 stars7.7%15
  • 3 stars3.6%7
  • 2 stars1%2
  • 1 star18%35
Share of 195 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals29%48
  • Games23%38
  • Website & app21%35
  • Deposits & payment methods18%29
  • Customer support17%27
  • Sportsbook13%21
Share of the 163 reviews that name at least one aspect.reviews

Criticised

  • Sportsbook11%18
  • Withdrawals11%18
  • Customer support8.6%14
  • Bonuses5.5%9
  • Trust & licence4.3%7
  • Fairness & RTP3.7%6
Share of the 163 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–283.68
20250–343.18
20241–914.56
20230–394.28
20221–0–
20210–2–
20190–1–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–194–
Casino Guru21–
AskGamblers2––

Block 08

Latest complaints and reviews

The newest records about Cloudbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account blocked

    Resolved

    Canada · AskGamblers

  • Complaint

    Documents rejected or requested again

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Cloudbet Casino in Canada

Does Cloudbet Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 3 tiers.

What does Cloudbet Casino ask for at registration in Canada?

The Cloudbet Casino registration form for Canada has 2 fields: e-mail, password.

How many complaints and reviews about Cloudbet Casino come from players in Canada?

199 of the 2,579 complaints and reviews about Cloudbet Casino come from players in Canada. Across all its markets, 147 complaints have a known outcome, and 82% of them were resolved.

Who owns Cloudbet Casino?

Cloudbet Casino is operated by Halcyon Super Holdings B.V. and runs under the Cloudbet Affiliates affiliate programme.