100% up to €200 + 100 Bonus Spins at Marsbet Casino
- Bonus
- 100%
- Max bonus
- €200
- Min deposit
- €10
- Wagering
- 35xd
Wagering applies to the deposit.
Casino profile
Marsbet Casino
Player complaints and reviews about Marsbet Casino, plus its operator (Marsbet Affiliates), licences and welcome offers.
marsbet.com
Profile
- Website
- marsbet.com
- Established
- 2013
- Operator
- Marsbet Affiliatesaffiliate programme
- Company
- Stella Tech B.V.
- Licences
- Languages
- English
- Turkish
- Portuguese
- Russian
- Ukrainian
- Hindi
- Spanish
- Korean
- Thai
- Currencies
- Bitcoin
- Ethereum
- Tether
- TRON
- Euros
- US dollars
- Brazilian reals
- Russian rubles
- Indian rupees
- Thai baht
- British pounds sterling
About
Marsbet Casino belongs to the Marsbet Affiliates affiliate programme. The site launched in 2013. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, including English, Turkish, Portuguese, Russian. 11 account currencies are listed, including Bitcoin, Ethereum, Tether, TRON. We list 3 welcome offers.
Marsbet Casino is listed in 9 markets, among them Spain, United Kingdom, Portugal and Austria. In Austria, Marsbet Casino accepts 11 payment methods, among them Aiforytinkoff, AstroPay, ecoPayz and Jetonindia.
Markets
This brand is listed in 9 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
30% up to €300 Daily Crypto Reload Bonus at Marsbet Casino
- Bonus
- 30%
- Max bonus
- €300
- Wagering
- 35xd
Wagering applies to the deposit.
20% up to €200 Daily Reload Bonus at Marsbet Casino
- Bonus
- 20%
- Max bonus
- €200
- Min deposit
- €10
- Wagering
- 35xd
Wagering applies to the deposit.
Payment methods
11 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| Aiforytinkoff | – | Other | – | – | – |
| AstroPay | – | E-wallet | – | – | – |
| ecoPayz | – | E-wallet | – | – | – |
| Jetonindia | – | Other | – | – | – |
| Marscrypto | – | Other | – | – | – |
| Marscrypto Eth | – | Other | – | – | – |
| Monetixpix | – | Other | – | – | – |
| Neteller | – | E-wallet | – | – | – |
| Perfectmoney | – | Other | – | – | – |
| Piastrixwebmoney | – | Other | – | – | – |
| Skrill | – | E-wallet | – | – | – |
Currency not stated on the page
Aiforytinkoff
Other
–
AstroPay
E-wallet
–
ecoPayz
E-wallet
–
Jetonindia
Other
–
Marscrypto
Other
–
Marscrypto Eth
Other
–
Monetixpix
Other
–
Neteller
E-wallet
–
Perfectmoney
Other
–
Piastrixwebmoney
Other
–
Skrill
E-wallet
–
Sign-up requirements
2 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Sign in
- Password
Player Intelligence
118 records
What players report about Marsbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
42
66% resolved, of those with a known outcome
Total reviews
76
Across all review sites
Player rating
3.02 / 5
casino.ru 4.7 · Trustpilot 2.0 · AskGamblers 2.35
GEO markets
22
Countries stated on 46% of records
Marsbet Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Marsbet Casino, the way Player Intelligence PRO computes it.
Since 2016, players have posted 42 complaints and 76 reviews about Marsbet Casino on 7 sites. In the 12 months to November 5, 2026, they filed 7 complaints and posted 7 reviews.
The problem players report most often is “Withdrawal refused”: 30% of the 40 complaints with a labelled problem. Next come “Verification delay” (18%) and “Documents rejected or requested again” (13%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.
Of the 41 complaints with a known outcome, 66% were resolved, against 59% across all brands. That puts Marsbet Casino 1,291st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 47%.
Reviewers give Marsbet Casino 3.38 out of 5 on average over 72 rated reviews, against 3.44 across all brands. 60% of the ratings are four or five stars, and 32% are one or two. The review sites’ own scores average 3.02 out of 5 across 3 sites. By that score, Marsbet Casino ranks 2,419th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (28 reviews), “Games” (26 reviews) and “Bonuses” (24 reviews). The most common criticism concerns “Customer support” (10 reviews), “Bonuses” (9 reviews) and “KYC / verification” (9 reviews).
The countries players state most often are Brazil (19%), Russia (17%) and India (9.3%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Marsbet Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players disliked the confusing and non-user-friendly layout of the site, which made it difficult to find games. They also expressed frustration with unreliable gameplay, ineffective customer support, and broken promotions that were not resolved despite multiple reports.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
12
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 0 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 0 |
| 2022 | 7 |
| 2023 | 7 |
| 2024 | 12 |
| 2025 | 3 |
| 2026 | 7 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal refused30%12
- Verification delay18%7
- Documents rejected or requested again13%5
- Withdrawal delay13%5
- Account blocked7.5%3
- Account closed5%2
- Bonus winnings confiscated5%2
- Deposit not credited5%2
- Other problems5%2
Block 03
Complaint categories
- Withdrawal45%19
- KYC / verification29%12
- Account12%5
- Bonus4.8%2
- Deposit4.8%2
- Other2.4%1
- Responsible gambling2.4%1
Block 04
Complaint status
- Resolved64%27
- Unresolved33%14
- No status published2.4%1
Block 05
Marsbet Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Marsbet Casino | All brands |
|---|---|---|
| Complaints resolved | 66% | 59% |
| Average review rating | 3.38 | 3.44 |
| Complaints per 100 reviews | 55.3 | 26.4 |
| Share of “Withdrawal” complaints | 45% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
21
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 20 |
| 2021 | 9 |
| 2022 | 8 |
| 2023 | 21 |
| 2024 | 10 |
| 2025 | 2 |
| 2026 | 6 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars44%32
- 4 stars15%11
- 3 stars8.3%6
- 2 stars5.6%4
- 1 star26%19
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals39%28
- Games36%26
- Bonuses33%24
- Website & app18%13
- Sportsbook17%12
- Customer support17%12
Criticised
- Customer support14%10
- Bonuses13%9
- KYC / verification13%9
- Website & app11%8
- Withdrawals11%8
- Fairness & RTP8.3%6
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.08
2
2.75
4.57
2.3
2.5
1.58
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 4.08 |
| 2021 | 2 |
| 2022 | 2.75 |
| 2023 | 4.57 |
| 2024 | 2.3 |
| 2025 | 2.5 |
| 2026 | 1.58 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Brazil19%10
- Russia17%9
- India9.3%5
- United Kingdom7.4%4
- Germany5.6%3
- Australia3.7%2
- Chile3.7%2
- Italy3.7%2
- Moldova3.7%2
- Portugal3.7%2
- Other countries24%13
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 7 | – | 6 | – |
| 2025 | 3 | – | 2 | – |
| 2024 | 12 | 67% | 10 | – |
| 2023 | 7 | – | 21 | 4.57 |
| 2022 | 7 | – | 8 | – |
| 2021 | 0 | – | 9 | – |
| 2020 | 1 | – | 20 | – |
| 2019 | 1 | – | 0 | – |
| 2017 | 2 | – | 0 | – |
| 2016 | 2 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| casino.ru | – | 31 | 4.7 / 5 |
| Casino Guru | 22 | 8 | – |
| latestcasinobonuses.bet | 8 | 12 | – |
| AskGamblers | 5 | 10 | 2.35 / 5 |
| Trustpilot | – | 15 | 2.0 / 5 |
| CasinoReviews | 6 | – | – |
| Casinomeister | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Marsbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Verification delay
Unresolved - Complaint
Verification delay
UnresolvedHong Kong SAR China · Casino Guru
- Complaint
Withdrawal refused
UnresolvedRussia · Casino Guru
- Review
2.5 of 5 stars
Russia · latestcasinobonuses.bet
- Review
0.5 of 5 stars
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from casino.ru, Trustpilot, AskGamblers.
Questions about Marsbet Casino
Who owns Marsbet Casino?
Marsbet Casino is operated by Stella Tech B.V. and runs under the Marsbet Affiliates affiliate programme.
Is Marsbet Casino licensed?
Yes. Marsbet Casino holds a licence from Curacao Gaming Control Board.
When was Marsbet Casino founded?
Marsbet Casino launched in 2013.
Which currencies does Marsbet Casino accept?
Currencies listed for Marsbet Casino: Bitcoin, Ethereum, Tether, TRON, Euros, US dollars, Brazilian reals, Russian rubles and 3 more. Its site is available in 9 languages: English, Turkish, Portuguese, Russian and 5 more.
What welcome bonuses does Marsbet Casino offer?
3 welcome offers are listed for Marsbet Casino. The first on the list is “100% up to €200 + 100 Bonus Spins at Marsbet Casino”, with a 35× wagering requirement.
Which countries is Marsbet Casino available in?
Marsbet Casino is listed in 9 markets: Austria, Brazil, India, Portugal, Russia, South Korea, Spain, Thailand and 1 more.
Which payment methods does Marsbet Casino accept in Austria?
The Marsbet Casino cashier for Austria lists 11 payment methods: Aiforytinkoff, AstroPay, ecoPayz, Jetonindia, Marscrypto, Marscrypto Eth and 5 more.
What do players say about Marsbet Casino?
Players have filed 42 complaints and written 76 reviews about Marsbet Casino. Players rate Marsbet Casino 3.02 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Marsbet Casino?
“Withdrawal refused” – 30% of the 40 complaints about Marsbet Casino with a labelled problem. Followed by “Verification delay” (18%) and “Documents rejected or requested again” (13%).
Do players report withdrawal problems at Marsbet Casino?
Withdrawals are the topic of 19 complaints about Marsbet Casino: 45% of the 42 with a topic. The most common withdrawal problem is “Withdrawal refused” (63% of them). Of the withdrawal complaints with a known outcome, 47% were resolved.
Does Marsbet Casino resolve player complaints?
66% of the 41 complaints about Marsbet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Marsbet Casino is 1,291st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Marsbet Casino?
Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Customer support”, “Bonuses” and “KYC / verification”. 60% of the rated reviews give four or five stars, and 32% give one or two.
How many complaints has Marsbet Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 7 complaints about Marsbet Casino.
Where do Marsbet Casino’s players come from?
The countries named most often in complaints and reviews about Marsbet Casino are Brazil (19%), Russia (17%) and India (9.3%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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