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Casino profile

Cloudbet Casino in Australia

Player complaints and reviews about Cloudbet Casino, plus its operator (Cloudbet Affiliates), licences and welcome offers.

cloudbet.com
Capture of the Cloudbet Casino website

About

The registration form for Australia has 2 fields: e-mail and password.

Cloudbet Casino belongs to the Cloudbet Affiliates affiliate programme. The site launched in 2013. It holds a licence from Curacao Gaming Control Board. The interface is available in 18 languages, including English, Spanish, German, Japanese. 18 account currencies are listed, including Bitcoin, Bitcoin Cash, Litecoin, Ethereum. We list 2 welcome offers.

Licensee

The company that holds the Curaçao licence for Cloudbet Casino, as the licence register names it.

Legal name
Halcyon Super Holdings B.V.
Curaçao licence reference
OGL/2024/328/0599
Registration number (Curaçao Chamber of Commerce)
148526

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Australia

26 records

26 of the 2,574 records about Cloudbet Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

24

Across all review sites

Player rating

2.71 / 5

24 ratings by these players

Share of all records

1%

of 2,574 about Cloudbet Casino

What players in Australia say about Cloudbet Casino

Players in Australia have filed 2 complaints and written 24 reviews about Cloudbet Casino. That is 1% of the 2,574 records about it from every market. Complaints make up 7.7% of their records, against 5.9% across all markets. Their reviews rate it 2.71 out of 5 on average (24 ratings), against 3.88 across all markets. 58% of their rated reviews give one or two stars; across all markets the share is 25%.

In the last 12 months: no complaints and 1 review.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Cloudbet Casino in Australia, or compare the market with another one.

Australia and all markets
FigureAustraliaAll markets
Complaints among all records7.7%5.9%
Average review rating, out of 52.713.88
Reviews rated 1–2 stars58%25%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars42%10
  • 2 stars4.2%1
  • 1 star54%13
Share of 24 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games30%7
  • Withdrawals26%6
  • Customer support13%3
  • Deposits & payment methods8.7%2
  • Website & app8.7%2
  • Sportsbook8.7%2
Share of the 23 reviews that name at least one aspect.reviews

Criticised

  • Customer support30%7
  • Withdrawals26%6
  • Bonuses17%4
  • Account13%3
  • Website & app8.7%2
  • Fairness & RTP4.3%1
Share of the 23 reviews that name at least one aspect.reviews

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20250–4–
20240–6–
20231–7–
20221–1–
20210–4–
20200–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–23–
Casino Guru21–

Block 07

Latest complaints and reviews

The newest records about Cloudbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Review

    1.0 of 5 stars

    Australia · Trustpilot

  • Review

    1.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Self-exclusion

    Unresolved

    Australia · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Australia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Cloudbet Casino in Australia

What does Cloudbet Casino ask for at registration in Australia?

The Cloudbet Casino registration form for Australia has 2 fields: e-mail, password.

How many complaints and reviews about Cloudbet Casino come from players in Australia?

26 of the 2,574 complaints and reviews about Cloudbet Casino come from players in Australia. Across all its markets, 147 complaints have a known outcome, and 82% of them were resolved.

Who owns Cloudbet Casino?

Cloudbet Casino is operated by Halcyon Super Holdings B.V. and runs under the Cloudbet Affiliates affiliate programme.

Is Cloudbet Casino licensed?

Yes. Cloudbet Casino holds a licence from Curacao Gaming Control Board.