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Playjonny Casino

Player complaints and reviews about Playjonny Casino, plus its operator (Sparta Affiliates), licences and welcome offers.

playjonny.com
Capture of the Playjonny Casino website

About

Playjonny Casino belongs to the Sparta Affiliates affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 14 languages, including English, German, French, Spanish. 19 account currencies are listed, including Euros, Canadian dollars, Norwegian kroner, New Zealand dollars. We list 7 welcome offers.

Playjonny Casino is listed in 17 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Playjonny Casino, as the licence register names it.

Legal name
Terdersoft B.V.
Curaçao licence reference
OGL/2024/1126/0521
Registration number (Curaçao Chamber of Commerce)
164860

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

258 records

What players report about Playjonny Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

7

43% resolved, of those with a known outcome

Total reviews

251

Across all review sites

Player rating

4.25 / 5

Trustpilot 4.0 · Tribuna 4.5

GEO markets

29

Countries stated on 95% of records

Playjonny Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Playjonny Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 7 complaints and 251 reviews about Playjonny Casino on 5 sites. In the 12 months to November 4, 2026, they filed 7 complaints and posted 98 reviews. Reviews are down 36% on the 12 months before (153). The average review rating fell from 4.19 to 3.27 out of 5 year on year.

Reviewers give Playjonny Casino 3.83 out of 5 on average over 250 rated reviews, against 3.44 across all brands. 67% of the ratings are four or five stars, and 26% are one or two. The review sites’ own scores average 4.25 out of 5 across 2 sites. By that score, Playjonny Casino ranks 502nd of 4,286 rated casinos. Reviewers most often praise “Customer support” (61 reviews), “Games” (35 reviews) and “Withdrawals” (19 reviews). The most common criticism concerns “Withdrawals” (51 reviews), “Customer support” (32 reviews) and “Trust & licence” (28 reviews).

The countries players state most often are Italy (18%), Germany (14%) and France (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Playjonny Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal57%4
  • Account14%1
  • KYC / verification14%1
  • Payments & refunds14%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved57%4
  • Resolved43%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars63%157
  • 4 stars4.4%11
  • 3 stars6.8%17
  • 2 stars5.2%13
  • 1 star21%52
Share of 250 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support33%61
  • Games19%35
  • Withdrawals10%19
  • Bonuses9.7%18
  • Website & app8.1%15
  • Trust & licence3.8%7
Share of the 185 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals28%51
  • Customer support17%32
  • Trust & licence15%28
  • KYC / verification8.1%15
  • Fairness & RTP7.6%14
  • Bonuses5.4%10
Share of the 185 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy18%44
  • Germany14%35
  • France13%33
  • Spain11%27
  • Belgium4.5%11
  • Switzerland4.5%11
  • Brazil3.7%9
  • Canada3.7%9
  • Ireland3.7%9
  • Denmark2.4%6
  • Other countries21%52
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–723.42
20254–1793.99

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2404.0 / 5
Tribuna–104.5 / 5
Casino Guru51–
Casinomeister1––
CasinoReviews1––

Block 11

Latest complaints and reviews

The newest records about Playjonny Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Poland · Trustpilot

  • Review

    2.0 of 5 stars

  • Complaint

    Withdrawal refused

    Resolved

    Switzerland · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Canada · Casino Guru

  • Complaint

    Winnings voided

    Unresolved

    Spain · Casino Guru

10 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about Playjonny Casino

Who owns Playjonny Casino?

Playjonny Casino is operated by Terdersoft B.V. and runs under the Sparta Affiliates affiliate programme.

Is Playjonny Casino licensed?

Yes. Playjonny Casino holds a licence from Curacao Gaming Control Board.

When was Playjonny Casino founded?

Playjonny Casino launched in 2025.

Which currencies does Playjonny Casino accept?

Currencies listed for Playjonny Casino: Euros, Canadian dollars, Norwegian kroner, New Zealand dollars, Czech Republic korunas, South African Rand, Bulgarian leva, Croatian kunas and 11 more. Its site is available in 14 languages: English, German, French, Spanish and 10 more.

What welcome bonuses does Playjonny Casino offer?

7 welcome offers are listed for Playjonny Casino. The first on the list is “100% up to €500 + 150 Free Spins, 1st Deposit at Playjonny Casino”, with a 35× wagering requirement.

Which countries is Playjonny Casino available in?

Playjonny Casino is listed in 17 markets: Australia, Austria, Belgium, Brazil, Canada, Czechia, France, Germany and 9 more.

What do players say about Playjonny Casino?

Players have filed 7 complaints and written 251 reviews about Playjonny Casino. Players rate Playjonny Casino 4.25 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Playjonny Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 67% of the rated reviews give four or five stars, and 26% give one or two.

How many complaints has Playjonny Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 7 complaints about Playjonny Casino.

Where do Playjonny Casino’s players come from?

The countries named most often in complaints and reviews about Playjonny Casino are Italy (18%), Germany (14%) and France (13%).