100% up to $25 at Betcoin Casino
- Bonus
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- Max bonus
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- Min deposit
- $5
- Wagering
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Casino profile
Betcoin Casino
Player complaints and reviews about Betcoin Casino, plus its operator (Betcoin Affiliates), licences and welcome offers.
betcoin.ag
Profile
- Website
- betcoin.ag
- Established
- 2013
- Operator
- Betcoin Affiliatesaffiliate programme
- Company
- Supreme Solutions B.V.
- Licences
- Languages
- English
- French
- German
- Portuguese
- Russian
- Spanish
- Turkish
- Polish
- Italian
- Chinese
- Hindi
- Japanese
- Korean
- Thai
- Currencies
- Bitcoin
- Ethereum
- Bitcoin Cash
- Litecoin
- Ripple
- USD Coin
- Dogecoin
- Monero
- Dash
- Tether
- Binance Coin
About
Betcoin Casino belongs to the Betcoin Affiliates affiliate programme. The site launched in 2013. It holds a licence from Curacao Gaming Control Board. The interface is available in 14 languages, including English, French, German, Portuguese. 11 account currencies are listed, including Bitcoin, Ethereum, Bitcoin Cash, Litecoin. We list one welcome offer.
Betcoin Casino is listed in 7 markets, among them Austria, Poland, Japan and India.
Markets
This brand is listed in 7 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
317 records
What players report about Betcoin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
19
72% resolved, of those with a known outcome
Total reviews
298
Across all review sites
Player rating
2.3 / 5
Trustpilot 4.1 · AskGamblers 0.5
GEO markets
49
Countries stated on 94% of records
Betcoin Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Betcoin Casino, the way Player Intelligence PRO computes it.
Since 2016, players have posted 19 complaints and 298 reviews about Betcoin Casino on 4 sites. In the 12 months to November 5, 2026, they filed 5 complaints and posted 49 reviews. Reviews are down 69% on the 12 months before (157). The average review rating fell from 4.5 to 3.49 out of 5 year on year.
The problem players report most often is “Account blocked”: 28% of the 18 complaints with a labelled problem. Next come “Withdrawal refused” (28%) and “Self-exclusion” (11%). Complaints about “Withdrawal” make up 32% of those with a topic, against 29% across all brands.
Of the 18 complaints with a known outcome, 72% were resolved, against 59% across all brands. That puts Betcoin Casino 1,099th of 1,916 casinos with at least 10 such complaints.
Reviewers give Betcoin Casino 4.17 out of 5 on average over 296 rated reviews, against 3.44 across all brands. 80% of the ratings are four or five stars, and 17% are one or two. The review sites’ own scores average 2.3 out of 5 across 2 sites. By that score, Betcoin Casino ranks 3,373rd of 4,287 rated casinos. Reviewers most often praise “Customer support” (134 reviews), “Games” (95 reviews) and “Withdrawals” (58 reviews). The most common criticism concerns “Account” (34 reviews), “Trust & licence” (28 reviews) and “Customer support” (26 reviews).
The countries players state most often are United States (59%), Canada (6.4%) and United Kingdom (3%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Betcoin Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players disliked the unprofessional and unhelpful customer support, which often mocked them and failed to provide necessary information regarding their accounts. Many expressed frustration over the platform's tendency to block accounts and withhold winnings without clear justification.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
5
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 2 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 5 |
| 2026 | 5 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Account blocked28%5
- Withdrawal refused28%5
- Self-exclusion11%2
- Wrong calculation11%2
- Verification delay5.6%1
- Missing funds5.6%1
- Support conduct5.6%1
- Withdrawal delay5.6%1
Block 03
Complaint categories
- Withdrawal32%6
- Account26%5
- KYC / verification11%2
- Responsible gambling11%2
- Technical11%2
- Payments & refunds5.3%1
- Customer support5.3%1
Block 04
Complaint status
- Resolved68%13
- Unresolved26%5
- No status published5.3%1
Block 05
Betcoin Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Betcoin Casino | All brands |
|---|---|---|
| Complaints resolved | 72% | 59% |
| Average review rating | 4.17 | 3.44 |
| Complaints per 100 reviews | 6.4 | 26.4 |
| Share of “Withdrawal” complaints | 32% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
158
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 6 |
| 2022 | 9 |
| 2023 | 49 |
| 2024 | 24 |
| 2025 | 158 |
| 2026 | 47 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars71%211
- 4 stars9.1%27
- 3 stars2.4%7
- 2 stars0.7%2
- 1 star17%49
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support51%134
- Games36%95
- Withdrawals22%58
- Bonuses21%55
- Website & app21%55
- Sportsbook15%40
Criticised
- Account13%34
- Trust & licence11%28
- Customer support9.9%26
- Withdrawals9.2%24
- Website & app4.6%12
- KYC / verification3.4%9
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4
2
2.83
1.89
4.65
4.17
4.48
3.42
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 2.83 |
| 2022 | 1.89 |
| 2023 | 4.65 |
| 2024 | 4.17 |
| 2025 | 4.48 |
| 2026 | 3.42 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United States59%174
- Canada6.4%19
- United Kingdom3%9
- Poland2.4%7
- Australia2%6
- Bulgaria2%6
- Germany1.7%5
- Netherlands1.7%5
- Kenya1.3%4
- Brazil1%3
- Other countries20%59
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 5 | – | 47 | 3.42 |
| 2025 | 5 | – | 158 | 4.48 |
| 2024 | 1 | – | 24 | 4.17 |
| 2023 | 0 | – | 49 | 4.65 |
| 2022 | 1 | – | 9 | – |
| 2021 | 1 | – | 6 | – |
| 2020 | 2 | – | 4 | – |
| 2019 | 1 | – | 1 | – |
| 2016 | 2 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 295 | 4.1 / 5 |
| AskGamblers | 10 | 3 | 0.5 / 5 |
| CasinoReviews | 7 | – | – |
| Casinomeister | 2 | – | – |
Block 13
Latest complaints and reviews
The newest records about Betcoin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Georgia · Trustpilot
- Complaint
Missing funds
Unresolved - Review
1.0 of 5 stars
Canada · Trustpilot
- Complaint
Account blocked
ResolvedAustria · AskGamblers
- Complaint
Withdrawal refused
Resolved
3 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Betcoin Casino
Who owns Betcoin Casino?
Betcoin Casino is operated by Supreme Solutions B.V. and runs under the Betcoin Affiliates affiliate programme.
Is Betcoin Casino licensed?
Yes. Betcoin Casino holds a licence from Curacao Gaming Control Board.
When was Betcoin Casino founded?
Betcoin Casino launched in 2013.
Which currencies does Betcoin Casino accept?
Currencies listed for Betcoin Casino: Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Ripple, USD Coin, Dogecoin, Monero and 3 more. Its site is available in 14 languages: English, French, German, Portuguese and 10 more.
What welcome bonuses does Betcoin Casino offer?
One welcome offer is listed for Betcoin Casino. The first on the list is “100% up to $25 at Betcoin Casino”.
Which countries is Betcoin Casino available in?
Betcoin Casino is listed in 7 markets: Austria, China, India, Japan, Poland, South Korea, Thailand.
What do players say about Betcoin Casino?
Players have filed 19 complaints and written 298 reviews about Betcoin Casino. Players rate Betcoin Casino 2.3 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Betcoin Casino?
“Account blocked” – 28% of the 18 complaints about Betcoin Casino with a labelled problem. Followed by “Withdrawal refused” (28%) and “Self-exclusion” (11%).
Do players report withdrawal problems at Betcoin Casino?
Withdrawals are the topic of 6 complaints about Betcoin Casino: 32% of the 19 with a topic. The most common withdrawal problem is “Withdrawal refused” (83% of them).
Does Betcoin Casino resolve player complaints?
72% of the 18 complaints about Betcoin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Betcoin Casino is 1,099th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Betcoin Casino?
Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Account”, “Trust & licence” and “Customer support”. 80% of the rated reviews give four or five stars, and 17% give one or two.
How many complaints has Betcoin Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 5 complaints about Betcoin Casino.
Where do Betcoin Casino’s players come from?
The countries named most often in complaints and reviews about Betcoin Casino are United States (59%), Canada (6.4%) and United Kingdom (3%).
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