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bwin Casinoin Germany

Player reviews and complaints from independent sites, alongside the facts we have recorded about bwin Casino and its operator (Entain Partners).

casino.bwin.com
Capture of the bwin Casino website

About

bwin Casino is an online casino operating under the Entain Partners affiliate programme. The site launched in 2001. It holds licences from Alcohol and Gaming Commission of Ontario, Coljuegos (Colombia), Gibraltar Regulatory Authority, Kahnawake Gaming Commission. The interface is available in 9 languages, among them English, German, Spanish, French. Accounts can be held in 15 currencies — Argentine pesos, Bulgarian leva, Swiss francs, Danish krone. Our database holds 1 welcome offer.

What we collected for the Germany market on bwin Casino: 4 live offers.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

2,163 records

What players report about bwin Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

69

46% resolved, of those with a known outcome

Total reviews

2,094

Across all review sites

Player rating

2.57 / 5

Trustpilot 1.2 · AskGamblers 2.5 · Tribuna 4.0

GEO markets

55

Countries stated on 96% of records

AI-generated summary of player reviews

The platform is very professional with a good variety of games for both casino and sports betting, making it a reliable choice for players. Users appreciate the smooth navigation and quick loading times, along with friendly and fast support.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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200920112013201520172019202120232026
Complaints count

Block 02

Complaint categories

  • Account26%18
  • Withdrawal19%13
  • Deposit10%7
  • KYC / verification10%7
  • Responsible gambling10%7
  • Technical10%7
  • Bonus7.2%5
  • Other2.9%2
  • Payments & refunds2.9%2
  • Customer support1.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved52%36
  • Resolved45%31
  • Status we do not recognise yet1.4%1
  • No status published1.4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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200920112013201520172019202120232026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
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200920102011201220132014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.