igamingcpo.com
All casinos

Casino profile

Frank & Fred Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Frank & Fred Casino and its operator (Epic Partners).

frankfred.com
frankfred.com
Capture of the Frank & Fred Casino website

Profile

Website
frankfred.com
Established
2018
Operator
Epic Partnersaffiliate programme
Company
The Mill Adventure Limited
Licences
Languages
  • English
  • Portuguese
Currencies
  • Euros
  • Norwegian kroner
  • Swedish kronor
  • Canadian dollars

About

Frank & Fred Casino is an online casino operating under the Epic Partners affiliate programme. The site launched in 2018. It holds licences from Malta Gaming Authority, Swedish Gambling Authority. The interface is available in 2 languages, among them English, Portuguese. Accounts can be held in 4 currencies — Euros, Norwegian kroner, Swedish kronor, Canadian dollars. Our database holds 4 welcome offers.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

59 records

What players report about Frank & Fred Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

16

47% resolved, of those with a known outcome

Total reviews

43

Across all review sites

Player rating

2.3 / 5

Trustpilot 1.7 · AskGamblers 2.9

GEO markets

6

Countries stated on 47% of records

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20182019202020212022202320242025
Complaints count

Block 02

Complaint categories

  • Withdrawal50%8
  • Payments & refunds13%2
  • Responsible gambling13%2
  • Technical13%2
  • Deposit6.3%1
  • KYC / verification6.3%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved50%8
  • Resolved44%7
  • Closed without an outcome6.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.