Casino profile
Player complaints and reviews about BC.Game Casino, plus its operator (BC.Game Affiliates), licences and welcome offers.
On the BC.Game Casino site for Italy, we found 1 welcome bonus.
BC.Game Casino belongs to the BC.Game Affiliates affiliate programme. The site launched in 2017. It holds a licence from Anjouan Gaming Board. The interface is available in 22 languages, including English, Russian, Vietnamese, Chinese. 56 account currencies are listed, including Argentine pesos, Chilean pesos, Indonesian rupiahs, Australian dollars.
This brand is listed in 41 markets. Pick one to see what it offers there.
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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89 records
89 of the 4,790 records about BC.Game Casino come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.
Total complaints
15
64% resolved, of those with a known outcome
Total reviews
74
Across all review sites
Player rating
1.59 / 5
74 ratings by these players
Share of all records
1.9%
of 4,790 about BC.Game Casino
Players in Italy have filed 15 complaints and written 74 reviews about BC.Game Casino. That is 1.9% of the 4,790 records about it from every market. Complaints make up 17% of their records, against 23% across all markets. Their reviews rate it 1.59 out of 5 on average (74 ratings), against 2.33 across all markets. 84% of their rated reviews give one or two stars; across all markets the share is 64%.
The most common problem in their complaints is “Self-exclusion”: 27% of 15 complaints with a labelled problem (3.4% across all markets). 64% of their 14 complaints with a known outcome were resolved, against 79% across all markets. In the last 12 months: 4 complaints and 34 reviews.
A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about BC.Game Casino in Italy, or compare the market with another one.
| Figure | Italy | All markets |
|---|---|---|
| Complaints among all records | 17% | 23% |
| Resolved, of complaints with a known outcome | 64% | 79% |
| Average review rating, out of 5 | 1.59 | 2.33 |
| Reviews rated 1–2 stars | 84% | 64% |
| Self-exclusion, of labelled complaints | 27% | 3.4% |
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 5 |
| 2025 | 6 |
| 2026 | 3 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2020 | 3 |
| 2021 | 10 |
| 2022 | 5 |
| 2023 | 5 |
| 2024 | 8 |
| 2025 | 16 |
| 2026 | 27 |
Block 06
How the rated reviews split by star.
Block 07
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 08
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2025 | 1 |
| 2026 | 1 |
Block 09
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 3 | – | 27 | 1.15 |
| 2025 | 6 | – | 16 | – |
| 2024 | 5 | – | 8 | – |
| 2023 | 0 | – | 5 | – |
| 2022 | 1 | – | 5 | – |
| 2021 | 0 | – | 10 | – |
| 2020 | 0 | – | 3 | – |
A dash means too little data for that year.
Block 10
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 73 | – |
| Casino Guru | 15 | 1 | – |
Block 11
The newest records about BC.Game Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
Italy · Trustpilot
1.0 of 5 stars
Italy · Trustpilot
Bonus not credited
ResolvedItaly · Casino Guru
Self-exclusion
ResolvedItaly · Casino Guru
Self-exclusion
ClosedItaly · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataWe read 1 live offer for Italy on the BC.Game Casino site itself.
89 of the 4,790 complaints and reviews about BC.Game Casino come from players in Italy. Across all its markets, 1,074 complaints have a known outcome, and 79% of them were resolved.
BC.Game Casino is operated by Twocent Technology Limited and runs under the BC.Game Affiliates affiliate programme.
Yes. BC.Game Casino holds a licence from Anjouan Gaming Board.
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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