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Casino profile

BC.Game Casino in United Kingdom

Player complaints and reviews about BC.Game Casino, plus its operator (BC.Game Affiliates), licences and welcome offers.

bc.game
bc.game
Capture of the BC.Game Casino website

Profile

Website
bc.game
Established
2017
Operator
BC.Game Affiliatesaffiliate programme
Company
Twocent Technology Limited
Licences
Languages
  • English
  • Russian
  • Vietnamese
  • Chinese
  • French
  • German
  • Polish
  • Portuguese
  • Spanish
  • Korean
  • Finnish
  • Thai
  • Turkish
  • Indonesian
  • Filipino
  • Arabic
  • Italian
  • Ukrainian
  • Malaysian
  • Hindi
  • Farsi
  • Japanese
Currencies
  • Argentine pesos
  • Chilean pesos
  • Indonesian rupiahs
  • Australian dollars
  • Azerbaijani manats
  • Bangladeshi takas
  • Canadian dollars
  • Swiss francs
  • Colombian pesos
  • Czech Republic korunas
  • Danish krone
  • Egyptian pounds
  • Euros
  • British pounds sterling
  • Ghanaian cedis
  • Guinean francs
  • Japanese yen
  • Kenyan shillings
  • South Korean won
  • Kazakhstani tenges
  • Moldovan lei
  • Mexican pesos
  • Malaysian ringgits
  • Nigerian nairas
  • Norwegian kroner
  • New Zealand dollars
  • Peruvian nuevos soles
  • Philippine pesos
  • Pakistani rupees
  • Polish zlotys
  • Russian rubles
  • Rwandan francs
  • Swedish kronor
  • Thai baht
  • Tanzanian shillings
  • Ukrainian hryvnias
  • Ugandan shillings
  • Uzbekistan som
  • Vietnamese dong
  • UAE dirhams
  • Brazilian reals
  • Indian rupees
  • Bitcoin
  • Tether
  • TRON
  • Litecoin
  • Binance Coin
  • Ripple
  • Dogecoin
  • Bitcoin Cash
  • ADA
  • CFA francs BCEAO
  • CFA francs BEAC
  • Dash
  • Ethereum
  • USD Coin Show more

About

BC.Game Casino belongs to the BC.Game Affiliates affiliate programme. The site launched in 2017. It holds a licence from Anjouan Gaming Board. The interface is available in 22 languages, including English, Russian, Vietnamese, Chinese. 56 account currencies are listed, including Argentine pesos, Chilean pesos, Indonesian rupiahs, Australian dollars. We list 10 welcome offers.

Markets

This brand is listed in 41 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in United Kingdom

263 records

263 of the 4,790 records about BC.Game Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

23

83% resolved, of those with a known outcome

Total reviews

240

Across all review sites

Player rating

1.79 / 5

240 ratings by these players

Share of all records

5.5%

of 4,790 about BC.Game Casino

What players in United Kingdom say about BC.Game Casino

Players in United Kingdom have filed 23 complaints and written 240 reviews about BC.Game Casino. That is 5.5% of the 4,790 records about it from every market. Complaints make up 8.7% of their records, against 23% across all markets. Their reviews rate it 1.79 out of 5 on average (240 ratings), against 2.33 across all markets. 78% of their rated reviews give one or two stars; across all markets the share is 64%.

The most common problem in their complaints is “Self-exclusion”: 27% of 22 complaints with a labelled problem (3.4% across all markets). 83% of their 23 complaints with a known outcome were resolved, against 79% across all markets. In the last 12 months: 2 complaints and 59 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about BC.Game Casino in United Kingdom, or compare the market with another one.

What the assistant can do
United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records8.7%23%
Resolved, of complaints with a known outcome83%79%
Average review rating, out of 51.792.33
Reviews rated 1–2 stars78%64%
Self-exclusion, of labelled complaints27%3.4%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion27%6
  • Game malfunction14%3
  • Withdrawal delay14%3
  • Account blocked9.1%2
  • Deposit not credited9.1%2
  • Account closed4.5%1
  • Verification delay4.5%1
  • Documents rejected or requested again4.5%1
  • Other problems14%3
Share of the 22 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Responsible gambling27%6
  • Withdrawal23%5
  • Account14%3
  • Technical14%3
  • Deposit9.1%2
  • KYC / verification9.1%2
  • Other4.5%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved83%19
  • Unresolved17%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars16%38
  • 4 stars3.3%8
  • 3 stars2.5%6
  • 2 stars0.8%2
  • 1 star78%186
Share of 240 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals10%23
  • Games7.1%16
  • Customer support4.9%11
  • Deposits & payment methods3.5%8
  • Website & app3.5%8
  • Trust & licence3.1%7
Share of the 226 reviews that name at least one aspect.reviews

Criticised

  • Customer support45%101
  • Fairness & RTP25%56
  • Withdrawals22%49
  • Trust & licence19%43
  • Account18%41
  • Bonuses15%34
Share of the 226 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–461.87
20257–501.1
20249–611.51
20235–521.87
20221–272.96
20210–3–
20200–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–237–
Casino Guru233–

Block 11

Latest complaints and reviews

The newest records about BC.Game Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    United Kingdom · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal limits

    Resolved

    United Kingdom · Casino Guru

6 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about BC.Game Casino in United Kingdom

How many complaints and reviews about BC.Game Casino come from players in United Kingdom?

263 of the 4,790 complaints and reviews about BC.Game Casino come from players in United Kingdom. Across all its markets, 1,074 complaints have a known outcome, and 79% of them were resolved.

Who owns BC.Game Casino?

BC.Game Casino is operated by Twocent Technology Limited and runs under the BC.Game Affiliates affiliate programme.

Is BC.Game Casino licensed?

Yes. BC.Game Casino holds a licence from Anjouan Gaming Board.

When was BC.Game Casino founded?

BC.Game Casino launched in 2017.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with BC.Game Casino, and ones players rate about the same.