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BC.Game Casinoin Spain

Player reviews and complaints from independent sites, alongside the facts we have recorded about BC.Game Casino and its operator (BC.Game Affiliates).

bc.game
Capture of the BC.Game Casino website

About

BC.Game Casino is an online casino operating under the BC.Game Affiliates affiliate programme. The site launched in 2017. It holds a licence from Anjouan Gaming Board. The interface is available in 22 languages, among them English, Russian, Vietnamese, Chinese. Accounts can be held in 56 currencies — Argentine pesos, Chilean pesos, Indonesian rupiahs, Australian dollars. Our database holds 4 welcome offers.

Markets

This brand is listed in 41 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

4,556 records

What players report about BC.Game Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1,067

80% resolved, of those with a known outcome

Total reviews

3,489

Across all review sites

Player rating

3.33 / 5

Trustpilot 1.5 · AskGamblers 3.6 · Tribuna 4.9

GEO markets

131

Countries stated on 92% of records

AI-generated summary of player reviews

Players appreciate the variety of games and betting options available on BC.GAME, including mini games, sports, and esports. Many also highlight the fast and reliable withdrawal process, along with the engaging community events and promotions.

Users express frustration with the confusing bonus system and the high wagering requirements attached to promotions. Additionally, there are complaints about slow customer support response times and issues with account verification and withdrawals.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Account27%286
  • Withdrawal24%256
  • Deposit18%186
  • KYC / verification10%108
  • Other4.9%52
  • Technical4.3%45
  • Responsible gambling4.2%44
  • Payments & refunds3.5%37
  • Bonus3.4%36
  • Customer support0.7%7
Share of complaints with a category. 10 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved78%831
  • Unresolved20%213
  • Open1.5%16
  • Closed without an outcome0.6%6
  • No status published0.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.