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Casino profile

BC.Game Casino

Player complaints and reviews about BC.Game Casino, plus its operator (BC.Game Affiliates), licences and welcome offers.

bc.game
bc.game
Capture of the BC.Game Casino website

Profile

Website
bc.game
Established
2017
Operator
BC.Game Affiliatesaffiliate programme
Company
Twocent Technology Limited
Licences
Languages
  • English
  • Russian
  • Vietnamese
  • Chinese
  • French
  • German
  • Polish
  • Portuguese
  • Spanish
  • Korean
  • Finnish
  • Thai
  • Turkish
  • Indonesian
  • Filipino
  • Arabic
  • Italian
  • Ukrainian
  • Malaysian
  • Hindi
  • Farsi
  • Japanese
Currencies
  • Argentine pesos
  • Chilean pesos
  • Indonesian rupiahs
  • Australian dollars
  • Azerbaijani manats
  • Bangladeshi takas
  • Canadian dollars
  • Swiss francs
  • Colombian pesos
  • Czech Republic korunas
  • Danish krone
  • Egyptian pounds
  • Euros
  • British pounds sterling
  • Ghanaian cedis
  • Guinean francs
  • Japanese yen
  • Kenyan shillings
  • South Korean won
  • Kazakhstani tenges
  • Moldovan lei
  • Mexican pesos
  • Malaysian ringgits
  • Nigerian nairas
  • Norwegian kroner
  • New Zealand dollars
  • Peruvian nuevos soles
  • Philippine pesos
  • Pakistani rupees
  • Polish zlotys
  • Russian rubles
  • Rwandan francs
  • Swedish kronor
  • Thai baht
  • Tanzanian shillings
  • Ukrainian hryvnias
  • Ugandan shillings
  • Uzbekistan som
  • Vietnamese dong
  • UAE dirhams
  • Brazilian reals
  • Indian rupees
  • Bitcoin
  • Tether
  • TRON
  • Litecoin
  • Binance Coin
  • Ripple
  • Dogecoin
  • Bitcoin Cash
  • ADA
  • CFA francs BCEAO
  • CFA francs BEAC
  • Dash
  • Ethereum
  • USD Coin Show more

About

BC.Game Casino belongs to the BC.Game Affiliates affiliate programme. The site launched in 2017. It holds a licence from Anjouan Gaming Board. The interface is available in 22 languages, including English, Russian, Vietnamese, Chinese. 56 account currencies are listed, including Argentine pesos, Chilean pesos, Indonesian rupiahs, Australian dollars. We list 10 welcome offers.

BC.Game Casino is listed in 41 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 41 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

4,790 records

What players report about BC.Game Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1,092

79% resolved, of those with a known outcome

Total reviews

3,698

Across all review sites

Player rating

3.43 / 5

Trustpilot 1.7 · AskGamblers 3.7 · Tribuna 4.9

GEO markets

134

Countries stated on 88% of records

BC.Game Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BC.Game Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 1,092 complaints and 3,698 reviews about BC.Game Casino on 8 sites. In the 12 months to November 4, 2026, they filed 176 complaints and posted 1,111 reviews. That is 44% fewer complaints than in the 12 months before (316). Reviews are up 28% on the 12 months before (870). The average review rating rose from 1.31 to 2.04 out of 5 year on year. Of the complaints with a known outcome, 72% were resolved in the last 12 months, against 81% in the 12 months before.

The problem players report most often is “Account blocked”: 22% of the 1,016 complaints with a labelled problem. Next come “Deposit not credited” (18%) and “Withdrawal delay” (15%). Complaints about “Account” make up 27% of those with a topic, against 15% across all brands.

Of the 1,074 complaints with a known outcome, 79% were resolved, against 59% across all brands. That puts BC.Game Casino 871st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 90%.

Reviewers give BC.Game Casino 2.33 out of 5 on average over 3,694 rated reviews, against 3.44 across all brands. 32% of the ratings are four or five stars, and 64% are one or two. The review sites’ own scores average 3.43 out of 5 across 3 sites. By that score, BC.Game Casino ranks 1,717th of 4,286 rated casinos. Reviewers most often praise “Games” (383 reviews), “Withdrawals” (382 reviews) and “Customer support” (317 reviews). The most common criticism concerns “Customer support” (1,273 reviews), “Withdrawals” (761 reviews) and “Account” (532 reviews).

The countries players state most often are India (22%), United States (8.7%) and United Kingdom (6.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BC.Game Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the fast and reliable withdrawal process, often receiving their funds within minutes. The variety of games, especially the original titles, and the active community engagement are also frequently highlighted as positive aspects.

Many players express frustration with the confusing bonus system and the high wagering requirements associated with promotions. Additionally, there are complaints about slow customer support responses and issues with account management, which detract from the overall experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked22%224
  • Deposit not credited18%181
  • Withdrawal delay15%149
  • Withdrawal refused9.6%98
  • Documents rejected or requested again6.4%65
  • Account closed4.7%48
  • Self-exclusion3.4%35
  • Verification delay2.9%29
  • Other problems18%187
Share of the 1,016 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account27%295
  • Withdrawal25%272
  • Deposit18%190
  • KYC / verification9.7%105
  • Other4.7%51
  • Technical4.5%49
  • Responsible gambling3.8%41
  • Payments & refunds3.7%40
  • Bonus3.3%36
  • Customer support0.2%2
Share of complaints with a category. 11 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved78%849
  • Unresolved21%225
  • Open1%11
  • Closed without an outcome0.5%6
  • No status published0.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BC.Game Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BC.Game Casino against the market
MeasureBC.Game CasinoAll brands
Complaints resolved79%59%
Average review rating2.333.44
Complaints per 100 reviews29.526.4
Share of “Account” complaints27%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars25%941
  • 4 stars7%259
  • 3 stars3.8%140
  • 2 stars4.1%152
  • 1 star60%2,202
Share of 3,694 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games12%383
  • Withdrawals11%382
  • Customer support9.5%317
  • Bonuses8.7%290
  • Deposits & payment methods7.4%246
  • Website & app6.6%219
Share of the 3,328 reviews that name at least one aspect.reviews

Criticised

  • Customer support38%1,273
  • Withdrawals23%761
  • Account16%532
  • Trust & licence16%520
  • Fairness & RTP14%456
  • Deposits & payment methods13%446
Share of the 3,328 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • India22%942
  • United States8.7%367
  • United Kingdom6.2%263
  • Germany3.5%149
  • Canada3.1%129
  • Russia3%125
  • Nigeria2.8%119
  • Indonesia2.7%113
  • Philippines2.6%108
  • Pakistan2.5%105
  • Other countries43%1,793
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202613870%9262.22
202535678%9521.25
202435479%6132.01
202321286%5522.63
20222386%5214.15
20213–1103.99
20201–14–
20190–10–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3,3391.7 / 5
Casino Guru70882–
AskGamblers1531813.7 / 5
latestcasinobonuses.bet16370–
Casinomeister37––
CasinoReviews30––
Tribuna–264.9 / 5
forum-casino.com1––

Block 13

Latest complaints and reviews

The newest records about BC.Game Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

145 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about BC.Game Casino

Who owns BC.Game Casino?

BC.Game Casino is operated by Twocent Technology Limited and runs under the BC.Game Affiliates affiliate programme.

Is BC.Game Casino licensed?

Yes. BC.Game Casino holds a licence from Anjouan Gaming Board.

When was BC.Game Casino founded?

BC.Game Casino launched in 2017.

Which currencies does BC.Game Casino accept?

Currencies listed for BC.Game Casino: Argentine pesos, Chilean pesos, Indonesian rupiahs, Australian dollars, Azerbaijani manats, Bangladeshi takas, Canadian dollars, Swiss francs and 48 more. Its site is available in 22 languages: English, Russian, Vietnamese, Chinese and 18 more.

What welcome bonuses does BC.Game Casino offer?

10 welcome offers are listed for BC.Game Casino. The first on the list is “up to 300% + 100% RakeBack, 3rd Deposit Bonus at BC.Game Casino”.

Which countries is BC.Game Casino available in?

BC.Game Casino is listed in 41 markets: Argentina, Australia, Austria, Azerbaijan, Bangladesh, Belgium, Brazil, Canada and 33 more.

What do players say about BC.Game Casino?

Players have filed 1,092 complaints and written 3,698 reviews about BC.Game Casino. Players rate BC.Game Casino 3.43 out of 5 on average across the 3 sites that publish one.

What do players complain about most at BC.Game Casino?

“Account blocked” – 22% of the 1,016 complaints about BC.Game Casino with a labelled problem. Followed by “Deposit not credited” (18%) and “Withdrawal delay” (15%).

Do players report withdrawal problems at BC.Game Casino?

Withdrawals are the topic of 272 complaints about BC.Game Casino: 25% of the 1,081 with a topic. The most common withdrawal problem is “Withdrawal delay” (55% of them). Of the withdrawal complaints with a known outcome, 90% were resolved.

Does BC.Game Casino resolve player complaints?

79% of the 1,074 complaints about BC.Game Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, BC.Game Casino is 871st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about BC.Game Casino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Customer support”, “Withdrawals” and “Account”. 32% of the rated reviews give four or five stars, and 64% give one or two.

How many complaints has BC.Game Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 176 complaints about BC.Game Casino. That is 44% fewer than in the 12 months before, when there were 316.

Where do BC.Game Casino’s players come from?

The countries named most often in complaints and reviews about BC.Game Casino are India (22%), United States (8.7%) and United Kingdom (6.2%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with BC.Game Casino, and ones players rate about the same.