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BC.Game Casino in Germany

Player complaints and reviews about BC.Game Casino, plus its operator (BC.Game Affiliates), licences and welcome offers.

bc.game
Capture of the BC.Game Casino website

About

On the BC.Game Casino site for Germany, we found 4 welcome bonuses.

BC.Game Casino belongs to the BC.Game Affiliates affiliate programme. The site launched in 2017. It holds a licence from Anjouan Gaming Board. The interface is available in 22 languages, including English, Russian, Vietnamese, Chinese. 56 account currencies are listed, including Argentine pesos, Chilean pesos, Indonesian rupiahs, Australian dollars.

Markets

This brand is listed in 41 markets. Pick one to see what it offers there.

Welcome bonuses

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

149 records

149 of the 4,790 records about BC.Game Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

30

100% resolved, of those with a known outcome

Total reviews

119

Across all review sites

Player rating

2.51 / 5

118 ratings by these players

Share of all records

3.1%

of 4,790 about BC.Game Casino

What players in Germany say about BC.Game Casino

Players in Germany have filed 30 complaints and written 119 reviews about BC.Game Casino. That is 3.1% of the 4,790 records about it from every market. Complaints make up 20% of their records, against 23% across all markets. Their reviews rate it 2.51 out of 5 on average (118 ratings), against 2.33 across all markets. 60% of their rated reviews give one or two stars; across all markets the share is 64%.

The most common problem in their complaints is “Withdrawal delay”: 20% of 30 complaints with a labelled problem (15% across all markets). Compared with all markets, players here raise “Self-exclusion” more often: 17% of their labelled complaints against 3.4%. 100% of their 28 complaints with a known outcome were resolved, against 79% across all markets. In the last 12 months: 4 complaints and 9 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about BC.Game Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records20%23%
Resolved, of complaints with a known outcome100%79%
Average review rating, out of 52.512.33
Reviews rated 1–2 stars60%64%
Withdrawal delay, of labelled complaints20%15%
Self-exclusion, of labelled complaints17%3.4%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay20%6
  • Self-exclusion17%5
  • Withdrawal refused17%5
  • Account blocked13%4
  • Deposit refund6.7%2
  • Account not closed on request3.3%1
  • Bonus winnings confiscated3.3%1
  • Bonus not credited3.3%1
  • Other problems17%5
Share of the 30 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal40%12
  • Account17%5
  • Responsible gambling17%5
  • Deposit10%3
  • Bonus6.7%2
  • Technical6.7%2
  • Other3.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%28
  • Closed without an outcome6.7%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars31%36
  • 4 stars5.9%7
  • 3 stars3.4%4
  • 2 stars4.2%5
  • 1 star56%66
Share of 118 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses15%17
  • Customer support13%14
  • Withdrawals13%14
  • Games12%13
  • Deposits & payment methods8.2%9
  • Website & app8.2%9
Share of the 110 reviews that name at least one aspect.reviews

Criticised

  • Customer support33%36
  • Withdrawals25%28
  • Trust & licence25%27
  • Account20%22
  • Bonuses15%17
  • Fairness & RTP14%15
Share of the 110 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2022202320242025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–8–
20257–251.04
202411100%10–
20236–392.03
20222–314.1
20211–4–
20200–1–
20190–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–110–
Casino Guru307–
latestcasinobonuses.bet–2–

Block 11

Latest complaints and reviews

The newest records about BC.Game Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about BC.Game Casino in Germany

What bonuses and promotions does BC.Game Casino run in Germany?

We read 4 live offers for Germany on the BC.Game Casino site itself.

How many complaints and reviews about BC.Game Casino come from players in Germany?

149 of the 4,790 complaints and reviews about BC.Game Casino come from players in Germany. Across all its markets, 1,074 complaints have a known outcome, and 79% of them were resolved.

Who owns BC.Game Casino?

BC.Game Casino is operated by Twocent Technology Limited and runs under the BC.Game Affiliates affiliate programme.

Is BC.Game Casino licensed?

Yes. BC.Game Casino holds a licence from Anjouan Gaming Board.