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Casino profile
Winz.io Casino in Canada
Player complaints and reviews about Winz.io Casino, plus its operator (Moonwalkers Affiliates), licences and welcome offers.
winz.io
Profile
- Website
- winz.io
- Established
- 2020
- Operator
- Moonwalkers Affiliatesaffiliate programme
- Company
- Novatrix SRL
- Languages
- English
- Russian
- French
- Turkish
- German
- Spanish
- Portuguese
- Chinese
- Finnish
- Estonian
- Japanese
- Currencies
- Bitcoin
- Euros
- US dollars
- Bitcoin Cash
- Ethereum
- Tether
- Dogecoin
- Litecoin
- Russian rubles
- Norwegian kroner
- New Zealand dollars
- South African Rand
- TRON
- Indian rupees
- Brazilian reals
- Japanese yen
- Canadian dollars
- USD Coin
- Binance Coin
- ADA
- Ripple
- Australian dollars
- Swiss francs
- Kazakhstani tenges Show more
About
Winz.io Casino belongs to the Moonwalkers Affiliates affiliate programme. The site launched in 2020. It holds licences from Estonian Tax and Customs Board, Tobique Gaming Commission. The interface is available in 11 languages, including English, Russian, French, Turkish. 24 account currencies are listed, including Bitcoin, Euros, US dollars, Bitcoin Cash. We list 4 welcome offers.
Markets
This brand is listed in 19 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
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- Free spins
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Player complaints and reviews in Canada
44 records
44 of the 672 records about Winz.io Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.
Total complaints
8
88% resolved, of those with a known outcome
Total reviews
36
Across all review sites
Player rating
2.83 / 5
36 ratings by these players
Share of all records
6.5%
of 672 about Winz.io Casino
What players in Canada say about Winz.io Casino
Players in Canada have filed 8 complaints and written 36 reviews about Winz.io Casino. That is 6.5% of the 672 records about it from every market. Complaints make up 18% of their records, against 19% across all markets. Their reviews rate it 2.83 out of 5 on average (36 ratings), against 3.29 across all markets. 50% of their rated reviews give one or two stars; across all markets the share is 37%.
The most common problem in their complaints is “Account closed”: 38% of 8 complaints with a labelled problem (13% across all markets). 88% of their 8 complaints with a known outcome were resolved, against 82% across all markets. In the last 12 months: 1 complaint and 7 reviews.
A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Winz.io Casino in Canada, or compare the market with another one.
| Figure | Canada | All markets |
|---|---|---|
| Complaints among all records | 18% | 19% |
| Resolved, of complaints with a known outcome | 88% | 82% |
| Average review rating, out of 5 | 2.83 | 3.29 |
| Reviews rated 1–2 stars | 50% | 37% |
| Account closed, of labelled complaints | 38% | 13% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
3
202320242025
| Period | Value |
|---|---|
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 3 |
Block 02
Complaint categories
- Account38%3
- Withdrawal38%3
- Technical25%2
Block 03
Complaint status
- Resolved88%7
- Unresolved13%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
10
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 7 |
| 2023 | 4 |
| 2024 | 10 |
| 2025 | 9 |
| 2026 | 6 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars39%14
- 3 stars11%4
- 2 stars5.6%2
- 1 star44%16
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals40%14
- Games20%7
- Customer support20%7
- Bonuses14%5
- Deposits & payment methods11%4
- Website & app11%4
Criticised
- Customer support29%10
- Bonuses26%9
- Trust & licence26%9
- Withdrawals20%7
- Account14%5
- Fairness & RTP11%4
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.2
2024
| Period | Value |
|---|---|
| 2024 | 4.2 |
Block 08
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 6 | – |
| 2025 | 3 | – | 9 | – |
| 2024 | 2 | – | 10 | – |
| 2023 | 3 | – | 4 | – |
| 2022 | 0 | – | 7 | – |
A dash means too little data for that year.
Block 09
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 31 | – |
| Casino Guru | 8 | 5 | – |
Block 10
Latest complaints and reviews
The newest records about Winz.io Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Canada · Trustpilot
- Review
1.0 of 5 stars
Canada · Trustpilot
- Complaint
Withdrawal delay
ResolvedCanada · Casino Guru
- Complaint
Account closed
ResolvedCanada · Casino Guru
- Complaint
Withdrawal delay
ResolvedCanada · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about Winz.io Casino in Canada
How many complaints and reviews about Winz.io Casino come from players in Canada?
44 of the 672 complaints and reviews about Winz.io Casino come from players in Canada. Across all its markets, 130 complaints have a known outcome, and 82% of them were resolved.
Who owns Winz.io Casino?
Winz.io Casino is operated by Novatrix SRL and runs under the Moonwalkers Affiliates affiliate programme.
Is Winz.io Casino licensed?
Yes. Winz.io Casino holds 2 licences: Estonian Tax and Customs Board, Tobique Gaming Commission.
When was Winz.io Casino founded?
Winz.io Casino launched in 2020.
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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